FDT FD7903 User Manual
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FDT Technologies-http://www.fdt.us Here you can query the history operation or running log for your camera.
FDT Technologies-http://www.fdt.us
7. Frequently Asked Questions
7.1 How to start the live view in computer by web browser?
Before you start the live view in windows OS by IE browser or Mozilla Firefox. Please
install the plugin first. But for the Google Chrome in Windows/Mac OS and Safari in Mac,
you can start the live view directly by accessing the IP address of your camera, no need to
install the plugin.
7.1.1 How to install the plugin for IE browser in Windows OS?
When you login the camera in your computer at the first time by IE browser, the IE
browser will prompt automatically to show you to allow the installing of the FDT camera
plugin named WebCam_Plug.
1. Allow to install this plugin after you login the camera.
2. Install the plugin after you login the camera.
FDT Technologies-http://www.fdt.us 3. Refresh the IP address when it is ready to login and access your camera.
FDT Technologies-http://www.fdt.us 7.1.2 How to install the plugin for Mozilla Firefox browser in Windows OS? When you login the camera in your computer at the first time by Firefox browser, it will show you to download the plugin. Please click the text link to download and save this plugin in you computer, and install it by manually. 1. Click and download the plugin from the login page, save it to your computer 2. Double click the WebCam_Plug.exe file to install it in your computer. 3. Refresh the IP address in your web browser to access your camera after you install the plugin successfully in your computer. 7.2 How to uninstall the plugin in your computer? Please go to Control Panel->Uninstall a program to find the program named WebCam_Plug, then uninstall it directly. Note: Please make sure you closed the web browser who is using this plugin, or it may could not be uninstalled completely.
FDT Technologies-http://www.fdt.us 7.3 Forgotten the username or password of the camera. Here is a hard reset button in the camera. Please press and hold the reset button for 5-10 seconds. Upon releasing the reset button, the camera will reboot and the username and password will be restored to the factory default settings. Default username: admin Default password: admin Note: The password is case sensitive. 7.4 Could not record videos or snap pictures in IE 11 or Firefox of Windows 10 OS. Because the security limitation of IE 11 and windows, you could not enable the recording/snap path to store. Please run your web browser as administrator authority, and set an available file path to save your recordings and pictures. Then they will work in your computer. 7.5 Camera could not connect the wireless network by wifi. 1. Please go to the CONFIG->Network->Wireless page through web browser, here is a check button, you can check whether your wifi settings are right or not by this button. If your settings are correct, it will show you success. 2. Please make sure these special characters did not be included in your wifi password, such as & = ’ ’’ \ % +. 3. The camera only support 2.4G wifi, did not support 5G. Please make sure you did not set the 5G wifi configuration to the camera.
FDT Technologies-http://www.fdt.us 4. Please make sure you have enabled the wireless. 5. Please make sure your wifi password is correct, you can display the password by click the eye-icon beside the input box. 7.6 The plugin is blocked by Firefox. Firefox will block the NPAPI plugin by default, it will prompt you to allow this plugin when you access the camera or you can active the plugin after you login the camera. Please refresh the IP address of your camera to access your camera again once you allow or active the plugin in your Firefox browser.