Epson WorkForce Pro WP 4515 User Manual
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I Select the region. J Select Yes. Note: When the power is left off for an extended period of time, the clock may be reset. Check the clock when you turn the power back on. Making Printer Settings If you have installed the printer driver, you can make various printer settings from your computer using the setting utility. Power Off Timer Setting Note: ❏This option is only available for printers without a fax. ❏This setting can also be made using the printer's control panel. & “Power Off Timer” on page 115 The printer turns off automatically if no operations are performed for the selected period after it enters sleep mode. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Follow the steps below to adjust the time. For Windows A Windows 7: Click the start button, select Devices and Printers, and then right-click the printer and select Printer properties. Windows Vista and Server 2008: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then right-click the printer and select Properties. Windows XP and Server 2003: Click Start, Control Panel, and then Printers and Faxes. Then right-click the printer and select Properties. B Click the Optional Settings tab, and then click the Printer Settings button. C Select Off, 2h, 4h, 8h, or 12h as the Power Off Timer setting. D Click the Apply button. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 141
For Mac OS X A Access the Epson Printer Utility 4 dialog box. & “Accessing the printer driver for Mac OS X” on page 38 B Click the Printer Settings button. The Printer Settings screen appears. C Select Off, 2h, 4h, 8h, or 12h as the Power Off Timer setting. D Click the Apply button. Paper Size Loaded Setting Note: This setting can also be made using the printer's control panel & “Paper Size Loaded” on page 115 Follow the steps below to define which paper size should be loaded in the rear MP tray and cassette(s). Once this setting is made, you do not have to select the paper source every time you print. For Windows A Windows 7: Click the start button, select Devices and Printers, and then right-click the printer and select Printer properties. Windows Vista and Server 2008: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then right-click the printer and select Properties. Windows XP and Server 2003: Click Start, Control Panel, then Printers and Faxes. Then right-click the printer and select Properties. B Click the Optional Settings tab and click the Printer Settings button. C Select the paper size for each paper source as the Paper Size Loaded. D Click the Apply button. For Mac OS X A Access the Epson Printer Utility 4 dialog box. & “Accessing the printer driver for Mac OS X” on page 38 B Click the Printer Settings button. The Printer Settings screen appears. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 142
C Select the paper size for each paper source as the Paper Size Loaded. D Press the Apply button. Cleaning the Printer Cleaning the exterior of the printer To keep your printer operating at its best, clean it thoroughly several times a year by using the following instructions. c Caution: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. ❏Use a soft, dry, clean cloth to clean the LCD screen/touch panel. Do not use liquid or chemical cleaners. ❏Use a soft, dry, clean cloth to clean the surface of the document glass. ❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏Open the ADF cover and use a soft, dry, clean cloth to clean the roller and the interior of the ADF (only for printers with ADF function). ❏Do not press the surface of the document glass with any force. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 143
❏Be careful not to scratch or damage the surface of the document glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scan quality. Note only for printers without fax function: Close the rear MP tray and the output tray when you are not using the printer to protect the printer from dust. Cleaning the interior of the printer To keep your print results at their best, clean the roller inside by using the following procedure. w Warning: Be careful not to touch the parts inside the printer. c Caution: ❏Be careful to keep water away from the electronic components. ❏Do not spray the inside of the printer with lubricants. ❏Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed. A Make sure that no warnings or errors are displayed on the LCD screen. B Load several sheets of A4-size plain paper. C Press r Copy. D Press one of the x Start buttons to make a copy without placing a document on the document glass. E Repeat step 4 until the paper is not smeared with ink. Transporting the Printer If you move the printer some distance, you need to prepare it for transportation in its original box or one of a similar size. c Caution: ❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 144
A Make sure the printer is off. B Unplug the power cord from the outlet, then disconnect the USB cable from your computer. Disconnect all other cables from the printer. C Remove all paper from the rear MP tray. D Flip back the feeder guard, and then close the paper support and the output tray. E Remove all paper from the paper cassette and re-insert the cassette into the printer. F Repack the printer in its box, using the protective materials that came with it. Note: ❏Keep the printer level during transport. ❏Be sure to remove the protective materials from the printer before using it again. Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏Epson Driver and Utilities ❏Epson Event Manager Follow the steps below to check that the software is installed on your computer. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 145
For Windows A Windows 7, Vista, and Server 2008: Click the start button and select Control Panel. Windows XP and Server 2003: Click Start and select Control Panel. B Windows 7, Vista, and Server 2008: Click Uninstall a program from the Programs category. Windows XP: Double-click the Add or Remove Programs icon. Windows Server 2003: Click the Add or Remove Programs icon. C Check the list of currently installed programs. For Mac OS X A Double-click Macintosh HD. B Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏The Applications folder contains software provided by third parties. ❏To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Fax. Then locate your product in the Printers list box. Installing the software Insert the printer software disk that came with your product and select the software you want to install on the Software Select screen. Uninstalling Your Software You may need to uninstall and then reinstall your printer software to solve certain problems or if you upgrade your operating system. For Windows Note: ❏For Windows 7, Vista, and Server 2008, you need an administrator account and password if you log on as a standard user. ❏For Windows XP and Server 2003, you must log on to a Computer Administrator account. A Turn off the product. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 146
B Disconnect the product’s interface cable from your computer. C Do one of the following. Windows 7, Vista, and Server 2008: Click the start button and select Control Panel. Windows XP and Server 2003: Click Start and select Control Panel. D Do one of the following. Windows 7, Vista, and Server 2008: Click Uninstall a program from the Programs category. Windows XP: Double-click the Add or Remove Programs icon. Windows Server 2003: Click the Add or Remove Programs icon. E Select the software you want to uninstall such as your product’s driver and the application from the list displayed. F Do one of the following. Windows 7 and Server 2008: Click Uninstall/Change or Uninstall. Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account Control window. Windows XP and Server 2003: Click Change/Remove or Remove. Note: If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click OK. G When the confirmation window appears, click Yes or Next. H Follow the on-screen instructions. In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 147
For Mac OS X Note: ❏To uninstall your printer software you need to download the Uninstall Center. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user. ❏Depending on the application, the Installer may be separated from the Uninstaller. A Quit all running applications. B Double-click the Uninstall Center icon in the Epson folder in your Mac OS X hard drive. C Select the check boxes for the software you want to uninstall, such as your product’s driver and the application, from the list displayed. D Click Uninstall. E Follow the on-screen instructions. If you cannot find the software you want to uninstall in the Uninstall Center window, double-click the Applications folder in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon. Note: If you uninstall the printer driver and the name of your product remains in the Print & Fax window, select the name of your product and click the - remove button. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Maintaining Your Printer and Software 148
Troubleshooting for Printing Diagnosing the Problem Troubleshooting printer problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, the status monitor, or by running a printer operation check. Refer to the appropriate section below. If you have a specific problem relating to print quality, a printing problem not related to print quality, or a paper feeding problem, or if the printer does not print at all, refer to the appropriate section. To solve a problem, you may need to cancel printing. & “Canceling Printing” on page 45 Status monitor If a problem occurs while printing, an error message will appear in the status monitor window. When you need to replace an ink cartridge or a maintenance box, click the How To button on the window, and the status monitor will lead you step-by-step through the cartridge or the maintenance box replacement procedure. Note for Windows users: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. To confirm the status of each ink cartridge, see one of the following sections: & “Using EPSON Status Monitor 3” on page 150 (Windows) & “Using EPSON Status Monitor” on page 152 (Mac OS X) Running a printer operation check If you are unable to determine the source of the problem, run a printer operation check to help you determine whether the problem comes from the printer or your computer. To run a printer operation check, follow these steps. Use the l, r, u, or d buttons to change the LCD screen view to find the menu, setting item, or option you want to enter. A Make sure the printer is turned off. B Make sure that A4-size paper is loaded in the paper cassette. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Troubleshooting for Printing 149
C Press the P button to turn on the printer. D Press F Setup. E Select Maintenance. F Select Nozzle Check. G Press one of the x Start buttons to start the ink nozzle check. A test page prints showing a nozzle check pattern. If the pattern has gaps, you need to clean the print head. & “Cleaning the Print Head” on page 135 ❏If the test page prints, the problem probably lies in your software settings, the cable, or your computer. It is also possible that your software may not be installed correctly. Try uninstalling your software and reinstalling it. & “Uninstalling Your Software” on page 146 ❏If the test page does not print, you may have a problem with your printer. Try the suggestions in the following section. & “The Printer Does Not Print” on page 168 Checking Printer Status For Windows Using EPSON Status Monitor 3 EPSON Status Monitor 3 displays detailed information on the printer status. There are two ways to access EPSON Status Monitor 3: ❏Double-click the printer shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the following section: & “From the shortcut icon on the taskbar” on page 38 ❏Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide Troubleshooting for Printing 150