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Epson Stylus Pro 7700 User Manual

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    							Epson Stylus® Pro 7700/9700
    USER’S GUIDE
     
    						
    							All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in 
    any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior 
    written permission of Seiko
     Epson Corporation. The information contained herein is designed only for use with 
    these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
    Trademarks
    Epson
    , Epson Stylus, UltraChrome, and MicroWeave are registered trademarks and Epson Exceed Your Vision is a 
    registered logomark of Seiko
     Epson Corporation.
    UltraSmooth and Piezo Pro are registered trademarks; PhotoEnhance and ePlaten are trademarks; and Epson 
    Preferred and myEpsonPrinter.com are service marks of Epson America, Inc.
    General Notice: Other product names used herein are for identification purposes only and may be trademarks of 
    their respective owners. Epson disclaims any and all rights in those marks.
    This information is subject to change without notice.
    Legal Notices
    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for 
    damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of 
    this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to 
    strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or 
    any consumable products other than those designated as Original Epson Products or Epson Approved Products by 
    Seiko Epson Corporation.
    © 2009 Epson America, Inc. 11/09 CPD- 27720
     
    						
    							FCC Compliance Statement
    For United States Users
    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 
    Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference 
    in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not 
    installed and used in accordance with the instructions, may cause harmful interference to radio or television 
    reception. However, there is no guarantee that interference will not occur in a particular installation. If this 
    equipment does cause interference to radio and television reception, which can be determined by turning the 
    equipment off and on, the user is encouraged to try to correct the interference by one or more of the following 
    measures:
     Reorient or relocate the receiving antenna.
     Increase the separation between the equipment and receiver.
     Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
     Consult the dealer or an experienced radio/TV technician for help.
    WARNING
    The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC 
    Certification of this device and may cause interference levels which exceed the limits established by the FCC for 
    this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this 
    device. If this equipment has more than one interface connector, do not leave cables connected to unused 
    interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to 
    operate the equipment.
    For Canadian Users
    This Class B digital apparatus complies with Canadian ICES-003.
    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
     
    						
    							5
    Contents|5
    Introduction
    Warnings, Cautions, Notes, and Tips  . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
    Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
    Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
    Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
    Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    Important Safety Instructions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
    Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
    Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
    Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
    Back  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
    Control Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
    LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
    1 Setting Up the Printer
    Unpacking and Assembling the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . 21
    Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . .  22
    Unpacking the Printer and Mounting It on the Stand . . . . . . . . . . . .  25
    Attaching the Paper Basket (Epson Stylus Pro 7700) . . . . . . . . . . . . . 27
    Attaching the Paper Basket (Epson Stylus Pro 9700) . . . . . . . . . . . . . 34
    Completing Setup and Connecting the Power Cord  . . . . . . . . . . . . . . . .  42
    Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
    Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
    Installing the Software for Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
    Installing the Software for Macintosh  . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
    Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
    Checking the Current Firmware Version . . . . . . . . . . . . . . . . . . . . . . 55
    Downloading and Updating the Firmware  . . . . . . . . . . . . . . . . . . . .  55
    Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . .  56
    2  Handling Paper and Other Media
    Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
    Available Epson Special Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
    Guidelines for Using Epson Media  . . . . . . . . . . . . . . . . . . . . . . . . . . 58
    Contents
     
    						
    							6
    6|Contents
    Using Roll Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
    Roll Paper Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
    Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
    Setting Up Automatic Media Tracking and Identification . . . . . . . . .  61
    Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
    Loading the Paper for Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
    Cutting Paper Manually with the Built-in Cutter  . . . . . . . . . . . . . . .  69
    Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
    Removing Paper from the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
    Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
    Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
    Loading Thick Sheets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
    Adjusting the Platen Gap for Thick or Thin Paper  . . . . . . . . . . . . . .  76
    Using the Paper Basket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
    Catching Printouts in Front of the Printer  . . . . . . . . . . . . . . . . . . . .  77
    Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . .  79
    Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
    Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . .  82
    Creating Paper Configurations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
    Printing Your Paper Configurations  . . . . . . . . . . . . . . . . . . . . . . . . .  84
    Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
    3  Printing With Epson Drivers for Windows
    Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . .  86
    Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
    Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . .  89
    Choosing Color Management Options  . . . . . . . . . . . . . . . . . . . . . . . . . . 91
    Choosing Roll Paper Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
    Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
    Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
    Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . .  100
    Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . .  104
    Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . .  104
    Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . .  105
    Loading a Pre-Defined Settings Group  . . . . . . . . . . . . . . . . . . . . . .  105
    Editing Printer Driver Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  106
     
    						
    							7
    Contents|7
    Managing Print Jobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
    Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
    Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108
    Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110
    4  Printing With Epson Drivers for Macintosh
    Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . .  112
    Printing With Mac OS X 10.6 and 10.5  . . . . . . . . . . . . . . . . . . . . . . . .  113
    Choosing Page Setup and Basic Print Options  . . . . . . . . . . . . . . . . 113
    Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . .  119
    Choosing Roll Paper Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  121
    Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . 123
    Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . .  124
    Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  125
    Printing With Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  126
    Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  126
    Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  129
    Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . .  132
    Choosing Paper Configuration Options  . . . . . . . . . . . . . . . . . . . . .  133
    Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  134
    Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . 136
    Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . .  136
    Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
    Selecting the Correct Media Type Setting  . . . . . . . . . . . . . . . . . . . . . . .  139
    5 Managing Color With Profiles
    Macintosh Printing With a Color Profile . . . . . . . . . . . . . . . . . . . . . . . .  141
    Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . .  141
    Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . .  144
    Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . .  145
    Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . .  145
    Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . .  148
     
    						
    							8
    8|Contents
    6 Maintaining and Transporting the Printer
    Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  149
    Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  150
    Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  150
    Checking Printer Status From the Printer Driver  . . . . . . . . . . . . . .  151
    Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . .  152
    Running the Nozzle Check and Head Cleaning Utilities . . . . . . . . .  152
    Checking and Cleaning the Print Head Using the Control Panel  . .  154
    Automatically Checking and Cleaning the Print Head  . . . . . . . . . .  154
    Running Cleaning Cycles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  155
    Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  156
    Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  157
    Changing the Date and Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  161
    Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  161
    Replacing the Paper Cutter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
    Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  162
    Installing the New Cutter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  164
    Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
    Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  168
    Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .  170
    Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . .  170
    Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . .  172
    Setting Up the Printer After Transportation  . . . . . . . . . . . . . . . . . .  173
    7 Solving Problems
    Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
    Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . .  176
    Auto Take-Up Reel Error Messages . . . . . . . . . . . . . . . . . . . . . . . . .  182
    Improving Print Quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  182
    Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  186
    Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . .  187
    Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  189
    Fixing Paper Eject Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  190
    Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  191
    Solving Problems With the Optional Auto Take-Up Reel . . . . . . . . . . .  193
     
    						
    							9
    Contents|9
    Uninstalling and Reinstalling the Printer Driver  . . . . . . . . . . . . . . . . . .  193
    Macintosh OS X 10.6 and 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . .  193
    Macintosh OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  194
    Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  194
    A Specifications
    Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  195
    Electrical  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  195
    Dimensions and Weight  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  196
    Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  196
    Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  196
    Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  196
    Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  196
    Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  198
    Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  201
    Ink Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  201
    B Using the Optional Auto Take-Up Reel
    Loading Roll Paper Onto the Take-Up Reel  . . . . . . . . . . . . . . . . . . . . .  204
    Winding Prints Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  205
    Winding Prints Backward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  206
    Printing Using the Auto Take-Up Reel  . . . . . . . . . . . . . . . . . . . . . . . . . 207
    Reversing the Paper Stops for a 2-inch Paper Reel Core  . . . . . . . . .  208
    Installing a Take-Up Reel Core . . . . . . . . . . . . . . . . . . . . . . . . . . . .  210
    C Control Panel Summary
    Control Panel Buttons and Lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  213
    Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  213
    Lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  215
    LCD Display Icons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  216
    Menu Setting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  217
    Index
     
    						
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