Epson Stylus Photo R2880 User Manual

Solving Problems51
Problems and Solutions
Check the solutions below if you’re having trouble using your printer.
Printing Problems
■Make sure your paper is loaded printable side up, short edge first, and against 
the right side with the edge guide against it (see page 6 and page 8).
■Don’t load paper above the arrow mark inside the sheet feeder edge guide. 
Load only one sheet of compatible paper using the single sheet guide (see 
page 8).
■Make sure the paper size settings in the printer software are...

52Solving Problems
Paper Feeding Problems
■If paper doesn’t feed into the sheet feeder, remove the paper and fan the stack 
of paper to separate the sheets. Reload paper against the right side and slide 
the edge guide against it. Also, do not load too many sheets in the sheet feeder 
at once (see page 6) and make sure the printer cover is closed.
■If paper loaded using the single sheet guide doesn’t feed, make sure you 
installed the guide correctly and guided the paper all the way into the printer...

Solving Problems53
■If ink smears on your disc, make sure you’re printing on ink jet-printable CDs 
or DVDs and that the surface of the disc is dry. Handle printed discs carefully 
and let them dry for 24 hours before inserting them in a drive. If necessary, 
you can adjust the print quality using Epson Print CD software. See the 
on-screen Reference Guide for instructions.
Print Quality Problems
■For the best print quality, use Epson papers (see page 16) and genuine Epson 
ink cartridges (see page 40)....

54Solving Problems
Where To Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support and select your product for 
solutions to common problems. You can download drivers and documentation, 
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■Product name (Epson Stylus Photo R2880 Series)
■Product serial number (located on the...

Notices55
Notices
Important Safety Instructions
Before using your R2880, read and follow these safety instructions:
■Be sure to follow all warnings and instructions marked on the R2880.
■Use only the type of power source indicated on the R2880 label.
■Place the R2880 near a wall outlet where the plug can be easily unplugged.
■If you won’t be using the R2880 for a long period, unplug the power cord from the 
electrical outlet.
■Always turn off the R2880 using the Ppower button, and wait until the Ppower...

56Notices
■Except as specifically explained in your documentation, do not attempt to service the 
R2880 yourself.
■Unplug the R2880 and refer servicing to qualified service personnel under the 
following conditions: if the power cord or plug is damaged; if liquid has entered the 
product; if the product has been dropped or the case damaged; if the product does not 
operate normally or exhibits a distinct change in performance. Adjust only those 
controls that are covered by the operating instructions....

Notices57
Epson America, Inc., Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser 
that the Epson printer covered by this limited warranty statement, if purchased and 
operated only in the United States or Canada, will be free from defects in workmanship 
and materials for a period of one (1) year from the date of original purchase. For warranty 
service, you must provide proof of the date of original purchase. 
What Epson Will Do To Correct...

58Noticesabuse, improper installation, neglect, improper shipping, damage caused by disasters such 
as fire, flood, and lightning, improper electrical current, software problems, interaction 
with non-Epson products, or service other than by an Epson Authorized Servicer. If a 
claimed defect cannot be identified or reproduced, you will be held responsible for the 
costs incurred. 
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN 
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT...

Notices59
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; 
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR 
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is 
identical to the...

60Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential installation. This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interference to radio or...