Epson Projector PowerLite Pro Z9800WNL User Manual
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Setting menu Selection Options Description Contrast Level Adjusts thecontrast forthe LCD screen Lighting Time Off Selects theduration oftime for the status screen display 10 to60 sec Approx. 30min System statusinformation Status Description OK The projector isin normal operating mode Warm-up The projector iswarming up Standby The projector isin standby mode Cool Down The projector iscooling down Temp Error A high temperature erroroccurred Fan Error A fan error occurred Sensor Error A sensor erroroccurred Lamp1 Error(S) An error occurred inLamp 1 S :indicates astandard lamp Lamp1 Error(P) P :indicates aPortrait modelamp Lamp2 Error(S) An error occurred inLamp 2 S :indicates astandard lamp Lamp2 Error(P) P :indicates aPortrait modelamp Lamp1 Failure (S) A Lamp 1failure occurred S :indicates astandard lamp Lamp1 Failure (P) P :indicates aPortrait modelamp 211
Status Description Lamp2 Failure (S) A Lamp 2failure occurred S :indicates astandard lamp Lamp2 Failure (P) P :indicates aPortrait modelamp Power1 Error A power erroroccurred Power2 Error Internal Error An internal erroroccurred Cinema FilterErr A cinema filtererror occurred Auto IrisError An auto iriserror occurred Airflow Error A filter airflow erroroccurred Shutter Error A shutter erroroccurred Pump Error A system cooling erroroccurred Temp Warning A high temperature warningoccurred Internal Warning A warning regarding theinternal systemoccurred Airflow Decline A low airflow erroroccurred Lamp1 Warning (S) A lamp warning occurred inthe indicated Standard orPortrait modeLamp 1or Lamp 2 Lamp1 Warning (P) Lamp2 Warning (S) Lamp2 Warning (P) Power1 Warning A power warning occurred Power2 Warning Shutter Warning A shutter warning occurred Direction Warning The usage angleisout ofrange. Checkthelamp type andsetitat the correct angle Lamp Mismatch A lamp typemismatch occurred;usethesame type oflamp (Standard orPortrait mode)forboth Lamp 1and Lamp 2 Clean Filter An airfilter notice occurred; cleantheairfilter 212
Parent topic:Projector StatusDisplay Related references Projector SetupSettings -Extended Menu Projector FeatureSettings -Settings Menu Input Signal Settings -Signal Menu Optional Equipment andReplacement Parts Projector LightStatus Using theProjector HelpDisplays You candisplay information tohelp yousolve common problems usingtheprojectors Helpsystem. 1. Turn onthe projector. 2. Press theHelp button onthe remote control. You seetheHelp menu. 3. Use theupand down arrow buttons tohighlight theproblem youwant tosolve. 4. Press Entertoview thesolutions. 5. When youarefinished, doone ofthe following: • To select another problem tosolve, pressEsc. • To exit thehelp system, pressHelp. Parent topic:Solving Problems Solving ImageProblems Check thesolutions inthese sections ifyou have anyproblems withprojected images. Solutions WhenNoImage Appears Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears Solutions WhenOnlyaPartial ImageAppears Solutions WhentheImage isNot Rectangular Solutions WhentheImage Contains NoiseorStatic Solutions WhentheImage isFuzzy orBlurry Solutions WhentheImage Brightness orColors areIncorrect Parent topic:Solving Problems 213
Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Press theShutter buttononthe remote controltosee ifthe image wastemporarily turnedoff. • Make sureallnecessary cablesaresecurely connected andthepower ison for the projector and connected videosources. • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theNormal PowerConsumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • Ifthe projector doesnotrespond whenyoupress buttons onthe remote control, makesuretheremote receivers areturned on. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. Parent topic:Solving ImageProblems Related concepts Projector Connections Related references Projector SetupSettings -Extended Menu Projector FeatureSettings -Settings Menu Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Related tasks Unlocking theProjector s Buttons Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press theSearch buttonandwait afew seconds foranimage toappear. 214
• Turn onthe connected computerorvideo source, andpress itsplay button tobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. • Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageProblems Related concepts Projector Connections Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled andextended desktopmodeisdisabled. (Seeyour computer orWindows manualforinstructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoMirror or Duplicate . Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display.(Seeyourlaptop manual fordetails.) 1. Open theSystem Preferences utilityandselect Displays . 2. Click theArrangement tab. 3. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears 215
Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Make sureyouselected thecorrect Screen Typesetting forthe screen beingused. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button untilthe projector returnstoafull display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Projector SetupSettings -Extended Menu Supported VideoDisplay Formats Related tasks Setting theScreen Type Adjusting theImage Position UsingLensShift 216
Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Adjust theimage shape usingtheGeometric Correction menusettings. Parent topic:Solving ImageProblems Related concepts Image Shape Related references Projector FeatureSettings -Settings Menu Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • No longer than10feet (3m) forVGA/computer cablesor24 feet (7.3 m)forHDMI cables • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheProgressive andNoise Reduction settings. • Select acomputer videoresolution andrefresh ratethatarecompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifthe problem remains, displayauniformly patterned imageonthe screen andmanually adjusttheTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu 217
Supported VideoDisplay Formats Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remain,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. • Set theLens Typesetting tothe correct lensinthe Extended menu. • Ifyou areprojecting fromacomputer, usealower resolution. Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projection Distance Related tasks Focusing theImage UsingtheFocus Button Cleaning theLens 218
Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Check yourvideo source settings. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Advanced ,and Color Saturation . • Make sureyouselected thecorrect InputSignal orVideo Signal settingonthe Signal menu,if available foryour image source. • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe projectors menus. • Ifonly onelamp isin use, switch toDual lamp mode. • Position theprojector closeenough tothe screen. • Ifthe image hasbeen progressively darkening,youmay need toreplace aprojector lampsoon. Parent topic:Solving ImageProblems Related concepts Projector LampMaintenance Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projector FeatureSettings -Settings Menu Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems withtheRemote Control Solutions toPassword Problems Parent topic:Solving Problems 219
Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampsshutoffunexpectedly, itmay have entered standby modeafteraperiod of inactivity. Pressthepower button towake theprojector. • Ifthe projectors lampsshutoff,the Status lightisflashing blue,andtheTemp lightisorange, the projector hasoverheated andshut off.Check thesolutions forthis light status. • Make surethelamps andlamp cover areinstalled securely. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receiver settingisturned oninthe projectors menu,ifavailable. • Check tosee ifthe projector isbeing controlled remotelythroughanRS-232 orLAN connection ora scheduled setting. • Make suretheIDswitch onthe remote controlisset toOff . Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Projector LightStatus Related tasks Unlocking theProjector s Buttons Solutions toProblems withtheRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. • Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Make suretheprojector isnot warming uporshutting down. 220