Epson Projector PowerLite Pro G6870 User Manual
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• Try adjusting the image position using the Screen Positionmenu setting. • Press the Aspectbutton on the remote control to select a different image aspect ratio. • If you zoomed into or out of the image using the E-Zoombuttons, press the Escbutton until the projector returns to a full display. • Check the cables connecting the computer or video source to the projector. Try connecting different cables. • Check your computer display settings to disable dual display and set the resolution within the...
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Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following solutions: • Check the cables connecting your computer or video source to the projector. They should be:• Separated from the power cord to prevent interference • Securely connected at both ends • Not connected to an extension cable • No longer than 10 feet (3 m) for VGA/computer cables or 24 feet (7.3 m) for HDMI cables • Check the settings on the...
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Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it. • Position the projector close enough to the screen. • Position the projector so the keystone adjustment angle is not so wide that it distorts the image. • Adjust the Sharpnesssetting to improve image quality. • If you are projecting from a computer, press the Autobutton on the remote control to automatically adjust the tracking and sync. If any...
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• If you are using the ECOPower Consumption setting, try selecting NormalorTemp Interlock in the projectors menus. • Position the projector close enough to the screen. • If the image has been progressively darkening, you may need to replace the projector lamp soon. Parent topic: Solving Image or Sound Problems Related concepts Projector Lamp Maintenance Related references Input Signal Settings - Signal Menu Image Quality Settings - Image Menu Projector Feature Settings - Settings Menu Solutions to Sound...
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Parent topic: Solving Image or Sound Problems Related references Projector Setup Settings - Extended Menu Related tasks Connecting to a Computer for Sound Connecting to a Video Source for Sound Connecting to External Speakers Solving Projector or Remote Control Operation Problems Check the solutions in these sections if you have problems operating the projector or remote control. Solutions to Projector Power or Shut-Off Problems Solutions to Problems with the Remote Control Solutions to Password...
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Projector Light Status Related tasks Unlocking the Projectors Buttons Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replacethe batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if...
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Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide the request code and proof of ownership for assistance in unlocking the projector. • If...
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Solutions When Network Alert E-Mails are Not Received If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions: • Make sure the projector is turned on and connected to the network correctly. (If an error shut down theprojector, it cannot send an e-mail.) • Make sure you set up the projector e-mail alert settings correctly on the projectors network Mail menu or in the network software. • Set the Standby Mode setting toCommunication On so the...
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Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before...
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Technical Specifications These sections list the technical specifications of your projector. General Projector Specifications Projector Lamp Specifications Remote Control Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats General Projector Specifications Type of display Poly-silicon TFT active matrix Resolution PowerLite Pro G6070W/G6270W: 1280 × 800...