Epson Projector PowerLite Home Cinema 750HD User Manual
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Power light Lamp light Temperature Status andsolution light Red Off Red Projector hasoverheated andturned off.Leave it turned offtocool down. Oncethetemperature light turns offand thepower lightturns orange (after about fiveminutes), trythe suggestions below: • Make surethatthevents andairfilter arenot clogged withdust orobstructed bynearby objects. • Clean orreplace theairfilter. • Ifoperating theprojector athigh altitude, turnon High Altitude Mode. • Ifthe problem persists, unplugtheprojector and contact Epsonforhelp. Red Flashing red Off Lamp hasaproblem. • Check tosee ifthe lamp isburned out,broken, or installed incorrectly. Reseatorreplace the lamp asnecessary. • Clean orreplace theairfilter. • Ifoperating theprojector athigh altitude, turnon High Altitude Mode. • Ifthe problem persists, unplugtheprojector and contact Epsonforhelp. Light status Flashing Off Replace thelamp soon toavoid damage. Donot varies orange continue usingtheprojector. Red Off Flashing red A fan orsensor hasaproblem. Turntheprojector off, unplug it,and contact Epsonforhelp. Red orflashing Flashing red Flashing red Internal projector error.Turntheprojector off, red unplug it,and contact Epsonforhelp. Note: Ifthe lights display apattern notlisted inthe table above, turntheprojector off,unplug it,and contact Epsonforhelp. 111
Parent topic:Solving Problems Related references Projector SetupSettings -Extended Menu Where toGet Help Related tasks Cleaning theAirFilter andVents Replacing theAirFilter Replacing theLamp Using theProjector HelpDisplays You candisplay information tohelp yousolve common problems usingtheprojectors Helpsystem. 1. Turn onthe projector. 2. Press theHelp button onthe projector orthe remote control. You seetheHelp menu. 3. Use theupand down arrow buttons tohighlight theproblem youwant tosolve. 4. Press Entertoview thesolutions. 5. When youarefinished, doone ofthe following: • To select another problem tosolve, pressEsc. • To exit thehelp system, pressHelp. Parent topic:Solving Problems Solving ImageorSound Problems Check thesolutions inthese sections ifyou have anyproblems withprojected imagesorsound. Solutions WhenNoImage Appears Solutions WhenImage isIncorrect UsingtheUSB Display Function Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears Solutions WhenOnlyaPartial ImageAppears Solutions WhentheImage isNot Rectangular Solutions WhentheImage Contains NoiseorStatic Solutions WhentheImage isFuzzy orBlurry 112
Solutions WhentheImage Brightness orColors areIncorrect Solutions Whena3D Image DoesNotDisplay Correctly Solutions toSound Problems Parent topic:Solving Problems Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Make surethelens cover isopen oroff. • Press theA/V Mute button onthe remote controltosee ifthe image wastemporarily turnedoff. • Make sureallnecessary cablesaresecurely connected andthepower ison for the projector and connected videosources. • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theHigh Power Consumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • Ifthe projector doesnotrespond whenyoupress buttons onthe remote control, makesuretheremote receivers areturned on. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. Parent topic:Solving ImageorSound Problems Related concepts Projector Connections Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projector FeatureSettings -Settings Menu Projector SetupSettings -Extended Menu 113
Related tasks Unlocking theProjector s Buttons Solutions WhenImage isIncorrect UsingtheUSB Display Function If no image appears orifthe image appears incorrectly usingtheUSB Display function, trythe following solutions: • Press theUSB button onthe remote control. • Make suretheUSB Display software hasinstalled correctly. Installitmanually ifnecessary. • With MacOSX,select theUSB Display iconinthe Dock orfrom theApplications folder. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. • Ifthe mouse cursorflickers, selectMakethemovement ofthe mouse pointer smooth inthe Epson USB Display Settings program onyour computer (featurenotavailable withWindows 2000). • Turn offthe Transfer layeredwindow settinginthe Epson USBDisplay Settings program onyour computer. Parent topic:Solving ImageorSound Problems Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press theSource Searchbuttonandwait afew seconds foranimage toappear. • Turn onthe connected computerorvideo source, andpress itsplay button tobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. • Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageorSound Problems Related concepts Projector Connections 114
Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled andextended desktopmodeisdisabled. (Seeyour computer orWindows manualforinstructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoClone orMirror . Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display.(Seeyourlaptop manual fordetails.) 1. Open theSystem Preferences utilityandselect Displays . 2. Select theDisplay orColor LCDoption, ifnecessary. 3. Click theArrange orArrangement tab. 4. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats 115
Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button twicetoreturn to afull display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Turn onautomatic keystoneadjustments usingtheprojectors menus. • Adjust theposition ofthe projectors horizontalkeystoneslider. • Adjust theQuick Corner settingtocorrect theimage shape. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Related tasks Correcting ImageShape withtheHorizontal KeystoneSlider Correcting ImageShape withtheKeystone Buttons Correcting ImageShape withQuick Corner 116
Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheProgressive andNoise Reduction settings. • Select acomputer videoresolution thatiscompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust theTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. • Ifyou areusing theUSB Display function, turnoffthe Transfer layeredwindow settinginthe Epson USB Display Settings program onyour computer. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Image Quality Settings -Image Menu Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. 117
• Position theprojector closeenough tothe screen. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Turn onautomatic keystoneadjustment inthe projectors menus. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remain,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. • Ifyou areprojecting fromacomputer, usealower resolution. Parent topic:Solving ImageorSound Problems Related references Projection Distance Projector FeatureSettings -Settings Menu Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Related tasks Focusing theImage UsingtheFocus Ring Cleaning theLens Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Color Adjustment ,and/or ColorSaturation . • Make sureyouselected thecorrect InputSignal orVideo Signal settingonthe Signal menu,if available foryour image source. • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Ifyou areusing theLow Power Consumption setting,tryselecting Highinthe Settings menu. Note: Athigh altitudes orlocations subjecttohigh temperatures, theimage maybecome darkerand you may notbeable toadjust thePower Consumption setting. 118
• Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems Related concepts Projector LampMaintenance Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Projector FeatureSettings -Settings Menu Solutions Whena3D Image DoesNotDisplay Correctly If a 3D image doesnotdisplay correctly, trythe following solutions: • Press the2D/3D buttononthe remote controltoswitch to3D mode, ifnecessary. Youcanalso activate 3Dmode bysetting the3DDisplay settingonthe Signal menutoOn . • Make sureyourvideo device andmedia areboth 3D-compatible. Refertothe documentation that came withyour video device formore information. • Make sureyouareusing anHDMI cablethatsupports 3Dsignals. • Make sureyouselected thecorrect 3DFormat settingonthe Signal menu.Normally thisshould be set toAuto ,but insome cases youmay need toselect adifferent settingtomatch the3Dsignal from your video device. • Make sureyouareusing RF3Dactive shutter glasses. Youcanpurchase themfromEpson. • Make sureyour3Dglasses areturned onand fully charged. Ifthe glasses haveentered standby mode, slidethepower switch onthe glasses tothe Off position andthen back tothe Onposition. • Make sureyour3Dglasses arepaired withtheprojector. • Make sureyouarewithin the3Dviewing range. • Avoid usingtheprojector nearwireless networks, microwave ovens,2.4GHz cordless phones,or other devices thatusethe2.4GHz frequency band.These devices caninterfere withthesignal between theprojector andthe3Dglasses. • Ifthe other solutions donot notsolve theproblem, changetheInverse 3DGlasses settingonthe Signal menu.Return thesetting toits original valueifchanging itdoes notsolve theproblem. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu 119
Optional Equipment andReplacement Parts 3D Viewing Range Related tasks Charging the3DGlasses Pairing the3DGlasses withtheProjector Solutions toSound Problems If there isno sound whenyouexpect itor the volume istoo low orhigh, trythe following solutions: • Adjust theprojectors volumesettings. • Press theA/V Mute button onthe remote controltoresume videoandaudio ifthey were temporarily stopped. • Press theSource Searchbuttontoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source, setthe connected devicetoPCM output. • Make sureanyconnected audiocables arelabeled NoResistance. • Ifyou areusing theUSB Display function, turnonthe Output audiofromtheprojector settinginthe Epson USBDisplay Settings program onyour computer. • Ifyou areusing aMac andyoudonot hear sound fromanHDMI source, makesureyourMac supports audiothrough theHDMI port.Ifnot, youneed toconnect anaudio cable. • Ifyou turn theprojector onimmediately afterturning itoff, the cooling fansmayrunathigh speed momentarily andcause anunexpected noise.Thisisnormal. Parent topic:Solving ImageorSound Problems Related concepts Projector Connections Related tasks Controlling theVolume withtheVolume Buttons Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. 120