Epson Projector Powerlite 400w User Manual

Solving Problems91
Solving Network Problems
You don’t see your projector in the EMP Monitor window.
■Make sure that you’ve connected the projector to the network and 
configured it correctly; see page 95. Also, make sure you’ve 
registered the projector with EMP Monitor; see page 99.
■Make sure that Standby Mode in the projector’s Extended menu 
is set to 
Network On; see page 62.
■If the computer you are using is running Windows XP or 2000, 
or Windows Vista,® you must be logged in as the...

92Solving Problems
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 
and enter the PIN on the included Epson PrivateLine Support card. 
This is the fastest way of speaking to a live representative, and it’s free. 
This service is available 6
AM to 6PM, Pacific Time, Monday through 
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one 
of these numbers:
■U.S.: (562) 276-4394, 6AM to 6PM,...

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93
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Monitoring the Projector 
Over a Network
The software included with your projector lets you monitor and 
control your projector over a network.
■Use EMP Monitor (available for Windows only) to see your 
projector’s status, switch image sources, and control basic settings.
■Use the mail notification function to receive e-mail alerts about 
possible problems. 
To use the software to manage your projectors, first install EMP 
Monitor. Then connect and configure the projector you want to 
monitor as...

94Monitoring the Projector Over a Network
Installing the Network Software
The network software CD-ROM includes the software you need to 
monitor the projector from a remote location. The Epson Projector 
Software CD-ROM includes EMP Monitor for monitoring the 
projector from a remote location. 
Windows System Requirements
Before you install the software, make sure your computer meets these 
requirements: 
■Microsoft Windows 98SE, Me, or 2000 (SP4), Windows XP, or 
Windows Vista
■IBM® compatible PC with...

Monitoring the Projector Over a Network95
Connecting to the Network
Follow these steps to connect the projector to your network and 
configure it with an IP address. 
1. Connect the projector to your network using a commercially 
available 100BaseTX or 10BaseT network cable. Connect the 
cable to the 
LAN port on the projector. 
2. Press the projector’s P
Power button to turn it on. 

96Monitoring the Projector Over a Network
Selecting Network Settings
Follow the instructions in this section to set up the projector’s 
network settings in the menu system.
1. Press the 
Menu button.
2. Select the 
Network menu. 
3. Press 
Enter. Then use the up and down arrow buttons and the 
Enter button to set the following options:
■Wired LAN
If your network assigns addresses automatically, turn on the 
DHCP setting.
If your network does not assign addresses automatically, turn 
off 
DHCP and enter...

Monitoring the Projector Over a Network97
■SNMP
If you’re a network administrator, you can use the SNMP 
option to enter trap IP addresses. This lets you receive trap 
alerts for the projector on a computer running the SNMP 
Manager software.
■Mail
When enabled, the projector sends you an e-mail alert if it has 
any problems. For instructions on setting up e-mail alerts, see 
the next section.
■Projector Name
Enter a name for identifying the projector over the network.
■AMX Device Discovery
Turn on to...

98Monitoring the Projector Over a Network
■Address 1/2/3 Setting
Choose one of the Address numbers, then enter the e-mail 
address where you want to receive a message when a problem 
occurs and select the condition under which you want to 
receive a message.
4. When you’re done, press 
Menu to exit the menu system. 
When a problem occurs, an e-mail message is sent to the specified 
addresses with the subject line 
EPSON Projector and the following 
information:
■Line 1: The name of the projector where...

Monitoring the Projector Over a Network99
To close EMP Monitor, select Exit from the File menu or right-click 
the program icon shown above, then select 
Exit.
Registering a Projector
Before you can monitor a projector, you have to register it. Follow 
these steps to automatically search for your projector. 
1. Open EMP Monitor.
2. Select 
Edit > New > Projector (automatic search). 
3. Click 
Search to locate projectors currently operating on the 
network.
4. Select the projector you want to add by...

100Monitoring the Projector Over a NetworkThe following table describes the EMP Monitor status icons. 
Group status icons
No warnings or problems in the projector group.
Warning or problem in a projector in the group.
Monitoring disabled. Right click the icon and select 
Monitoring Enabled to begin monitoring the group.
Data is currently being updated.
Type status icons
No warnings or problems. 
Warning or problem.
Monitor Password error. No monitor password was 
entered when you registered the...