Epson Projector Powerlite 30c User Manual

							31
Settings and Useful Functions
Useful Functions When a Computer Is Connected
This section describes the various functions that can be used to enhance presentations.
This function momentarily pauses the image and sound.
For example, it can be used when you do not want to show viewers details of operations such as selecting 
different files while computer images are being projected.
However, if you use this function when projecting moving images, the images and sound will still continue 
to be played back by the source, and you cannot return to the point where the mute function was activated.
ProcedurePress the [A/V Mute] button on the 
remote control.
The image and sound are paused.
Press the [A/V Mute] button again to continue 
normal projection.
This function pauses only the projected images. The sound keeps playing without pausing.
The image source will continue to play back images while projection is paused, and it is not possible to 
resume projection from the point where it was paused.
ProcedurePress the [Freeze] button on the remote 
control.
The image is paused.
To continue projecting the image, press the 
[Freeze] button again or press the [ESC] button.
A/V Mute
Freeze
•Pressing the [Freeze] button also clears menu displays and help messages.
•The Freeze function still works while the E-Zoom function is being used. 
However, in this case the Freeze function can only be cancelled by pressing the [Freeze] button.
MenuA/V Mute
E-ZoomFreeze
Enter
Remote control
When the images and sound are paused, 
one of the following types of display 
appears, depending on the A/V Mute 
setting in the Setting menu. (p.26)
Default settingSolid black Solid blue
MenuA/V Mute
E-ZoomFreeze
Enter
Remote control 
						

							Useful Functions When a Computer Is Connected
32
This function lets you enlarge and reduce a part of a projected image such as a graph or table.
Procedure
1
Press the [E-Zoom  ] button on the 
remote control.
A cursor (cross) indicating the center point for the 
area to be enlarged will appear on the screen.
2
Move the cross to the area of the image 
that is to be enlarged or reduced.
Press the [ ], [ ], [ ] and [ ] buttons on the 
remote control to move the cross.
3When [ ] is pressed, the image is 
enlarged with the cross as its center. 
When [ ] is pressed, the enlarged 
picture is then reduced.
The enlargement ratio will appear at the bottom 
right of the screen.
You can scroll around the image by pressing the 
[], [], [ ] and [ ] buttons.
To cancel the E-Zoom, press the [ESC] button.
E-Zoom
The selected area can be enlarged to between 1– 4 times, in 25 steps of x0.125.
E-Zoom
ESC AutoEnter
Remote control
Cross
Shows enlargement ratio 
						

							3
Troubleshooting
This section describes how to identify problems, and what 
to do if you find a problem.
Using the Help Function .................................. 34
When Having Trouble ...................................... 35
 (Warning) Indicator ....................................................35
Power Indicator ...........................................................36
When the Indicators Provide No Help ............ 37 
						

							34
Using the Help Function
If a problem occurs with the projector, use the Help function to assist you in solving the problem. It uses a series of menus 
in a question and answer format. The questions vary depending on the type of image source.
Procedure
1
Press the [Help] button on the 
projectors control panel.
The help menu displays.
2
Select a menu item.
When using the control panel, the [ Select ] 
buttons function as the up and down keys.
When using the remote control, press the [ ] and 
[ ] buttons to select an item.
3
Confirm the selection.
Press the [Enter] button to confirm the selection 
of a menu item.
4Repeat the operations in steps 2 and 3 
to proceed through the menu to more 
detailed items.
You can exit the help menu at any time by 
pressing the [Help] button.
If the Help function does not provide a solution to the problem, refer to “When Having Trouble” 
(p.35) or “When the Indicators Provide No Help” (p.37).
Projector
E-Zoom
ESC AutoEnterRemote control Projector
If the suggested solution in Help doesnt solve the 
problem, unplug the power from the wall outlet and contact 
your local dealer.Help for the image
Help for the sound
Language selection (Language)Hel p Menu
: Select: Enter: Exit
MenuA/V Mute
E-ZoomFreeze
ESC AutoEnterRemote control Projector
No image appears on the screen.
The image is not displayed fully on the screen.
(cut of f/ too big/ too small/ partial)
The color of the image is abnormal .
The image is too dark.
The image is trapezoidal.
Return The image is distorted.
Hel p Menu
: Select: Enter: Exit 
						

							35
Troubleshooting
When Having Trouble
If you are having a problem with the projector, first check its indicators. The projector has the following two indicators to 
alert you to problems.
The following tables show what the indicators mean and how to remedy any problems they indicate.
 : lit    : flashing
 (Warning) Indicator
StatusCauseRemedy or StatusSee Page
High internal 
temperature
(overheating)The lamp turns off automatically and projection stops. 
Wait for about 5 minutes without operating the projector. 
After about 5 minutes, unplug the power cord and then 
check the following two things:
•Check that the air inlet and air outlet are clear, and that 
the projector is not positioned against a wall.
•If the air filter is dirty, clean it.
When the power cord is plugged back in, the projector will 
return to its previous state, so press the [Power] button on 
either the projectors control panel or the remote control to 
turn it back on. If the projector continues to overheat even 
after the above things have been checked, or if the 
indicators show a problem when the power is turned back 
on, stop using the projector, disconnect the power cord 
from the electrical outlet, and contact your dealer or the 
nearest address provided in the International Warranty 
Te r m s brochure that came with the projector.p.46
Problem with 
lampDisconnect the power cord from the electrical outlet and 
then remove the lamp to check if it is broken. If the lamp 
is not broken, reinstall it. Then reconnect the power cord 
and press the [Power] button on either the projectors 
control panel or on the remote control to turn the power 
back on.
If the indicators still show a problem, stop using the 
projector, disconnect the power cord from the electrical 
outlet, and contact your dealer or the nearest address 
provided in the International Warranty Terms brochure 
that came with the projector.p.48
If the lamp is broken, replace it with a new lamp, or 
contact your local dealer for further advice. If replacing 
the lamp yourself, be careful to avoid pieces of broken 
glass. Projection is not possible until the lamp is replaced.p.48
Check that the lamp and the lamp cover are securely 
installed. If the lamp or lamp cover is not securely 
installed, the lamp cannot be powered on.p.48
Internal problem Stop using the projector, disconnect the power cord from 
the electrical outlet, and contact your dealer or the nearest 
address provided in the International Warranty Terms 
brochure that came with the projector.
Power
Warning indicator Power indicator
Red
Red
(0.5-second 
intervals)
Red
(1-second 
intervals) 
						

							When Having Trouble
36
 : lit    : flashing High-speed 
cooling in 
progress(This is not an abnormality, but if the temperature rises too 
high again, projection will stop automatically.)
•Set the projector up in a place which is well-ventilated, 
and make sure the air filter and exhaust vents are clear.
•Clean the air filter.p.46
Power Indicator
StatusCauseRemedy or StatusSee Page
Standby status (Not abnormal)
The power cord should only be disconnected when the 
projector is in this condition.
Press the [Power] button to start projection.p.8
Cool-down in 
progress(Not abnormal)
•Please wait.
The cool-down
 period lasts for about 25 seconds.
•The [Power] button does not work during cool-down. 
Press the button again after cool-down ends.p.10
Projection in 
progress(Not abnormal) p.9
Warm-up in 
progress(Not abnormal)
Please wait.
Warm-up time is approximately 40 seconds.
After warm-up is complete, the flashing green indicator 
changes to steady green.p.9
•If the projector is not operating properly even though the indicators are all showing normal 
status, refer to “When the Indicators Provide No Help” on the following page.
•If an indicator is showing a status that does not appear in the previous tables, contact your 
dealer or the nearest address provided in the International Warranty Terms brochure that came 
with the projector.
StatusCauseRemedy or StatusSee Page
Orange
Orange
Orange
Green 
Green  
						

							37
Troubleshooting
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each 
problem.
No images appear
Poor image quality (out of focus or 
distorted)
Only part of the image is displayed 
(large/small)
The image colors are not rightp.37
p.38
p.39
 
p.40Image appears dark 
Image appears greenish 
Image appears purplish
No sound can be heard
The remote control does not work
The power does not turn offp.40
p.41
p.41
p.42
p.42
Condition
No image appears (nothing at all appears)
Probable causeRemedy
Was the power turned off and then 
immediately back on again?
After the power is turned off (during cool-down), 
the [Power] buttons on the projectors control panel 
and the remote control will not work.Wait until cool-down has finished. You can then use 
the [Power] button. (p.10)
Is sleep mode active?
When sleep mode has been set to ON, the lamp turns 
off automatically if no operations are carried out for 
30 minutes while no image signal is being input. 
The Power indicator lights orange at this time. Turn the projector power back on. To cancel the 
sleep mode setting, set Sleep Mode to OFF.
Setting - Sleep Mode (p.26)
Have you pressed the [Power] button? Press the [Power] button on the projectors control 
panel or the remote control to turn on the power. 
(p.9)
Has the image brightness been adjusted 
correctly?Use the Brightness command to adjust. 
Video - Brightness (p.22, 24)
Is A/V Mute mode active? Press the [A/V Mute] button on the remote control 
to cancel A/V Mute mode. (p.31)
Is the projected image completely black?
Some input images, such as screen savers, may be 
completely black.Cancel the screen saver, or re-check the images 
being input.
Is an image signal being input?
If No-Signal Msg. has been set to OFF, no messages 
will be displayed.Change the No-Signal Msg. setting to Black or Blue 
for messages to be displayed.
Setting - No-Signal Msg. (p.25)
If a message is displayed, refer to the item indicated. 
Try resetting all of the current settings.Reset All - Execute (p.28)
Condition
No image appears (Messages do appear)
“Not Supported.” is displayed.
“No-Signal.” is displayed.
Probable causeRemedy
Are the cables connected correctly?
Check that all cables that are required for projection 
are connected correctly. (See Quick Setup poster) 
						

							When the Indicators Provide No Help
38
Does the input signal match the connected 
source?Use the [Source] button on the projectors control 
panel (or the [Computer] or [S-Video/Video] button 
on the remote control) to select the correct signal 
source. (p.9)
Is the power for the video source or computer 
turned on?Turn on the power. (p.9)
If a laptop computer or a computer with a 
LCD screen has been connected to the 
projector, it is necessary to output the image 
signals to the projector rather than to the 
screen.Normally, image signals are output to only the 
computers LCD screen, so you need to change the 
output to an external destination. For some 
computer models, when the image signals are output 
externally, they no longer appear on the LCD screen. 
For details, refer to the section of the documentation 
provided with your computer under a heading such 
as “External output” or “Connecting an external 
monitor.” (p.9)
Check the mode that corresponds to the 
frequency of the image signals being output 
from the computer.Refer to the documentation provided with your 
computer for details on changing the resolution and 
frequency of the image signals being output from 
the computer. (p.53)
Condition
Poor image quality (out of focus or distorted)
•The image is fuzzy
•Part of the image is out of focus
•The whole image is out of focus
•Image is distorted
•Image contains interference
Probable causeRemedy
Has the focus been adjusted correctly? 
Adjust the focus. (p.12)
Is the lens cover still attached?Remove the lens cover. (p.8)
Have the front feet been adjusted so that the 
image angle is too extreme?
If the image angle is too extreme, the image will be 
out of focus vertically.Adjust the front feet to reduce the angle of tilt to 10º 
or less. (p.13)
Is the projector at the correct distance?The recommended distance from the projector to the 
screen is within 0.9–11.3 m (2.9– 37.0 ft.). Set up the 
projector so that the projection distance is within 
this range. (See Quick Setup poster)
Is the projector beam perpendicular to the 
screen?Adjust the projection angle so that the projector 
beam is perpendicular to the screen. (p.13)
Is the lens dirty?Clean the lens. (p.46)
Has condensation formed on the lens?
If the projector is suddenly taken from a cold 
environment to a warm environment, condensation 
may form on the surface of the lens, and this may 
cause the image to appear fuzzy.Set the projector up in the room approximately one 
hour before it is to be used. If condensation forms on 
the lens, turn off the power and wait for the 
condensation to disappear.
Is the EPSON cinema filter attached 
correctly?
If it is not attached correctly, the images may appear 
uneven or out of focus.Remove the cinema filter and reattach it. (p.15)
Probable causeRemedy 
						

							39
Troubleshooting
Are the image signal format settings correct?If a component video, RGB video or computer 
source is connected to the projector, use the Input 
Signal command to select the signal format that 
matches the signal connected source.
Video - Input Signal (p.23, 24)
If a composite video
 or S-Video source is 
connected to the projector, use the Video Signal 
command to select the video signal format. 
Video - Video Signal (p.23)
Are both Video and S-Video ports 
connected?Turn off the power for the video source that is not 
being projected.
Are the cables connected correctly?Check that all cables that are required for projection 
are connected correctly. (See Quick Setup poster)
Is an extension cable being used?
If an extension cable is used, electrical interference 
may affect the signals. Use the cable that came with the projector and see if 
this helps.
Have Sync., Tracking and Position been 
adjusted correctly?
(when connected to a computer)If the Auto Setup command in the Video menu is set 
to OFF, press the [Auto] button on the remote 
control to adjust these settings. If the images have 
not been correctly adjusted after using the automatic 
setup function and after pressing the [Auto] button, 
adjust the settings manually using the respective 
menus. (p.17, 24)
Has the correct resolution been selected?
(when connected to a computer)Set the computer so that the signals that are output 
are compatible with the projector. Refer to the 
documentation provided with your computer for 
details on changing the settings. (p.53)
Condition
•Image is too large (only part of the image is displayed)
•Image is too small
Probable causeRemedy
Is the [Zoom] button setting correct?
Use the [Zoom] button to adjust the size of the 
image. (p.12)
Has the Aspect Ratio setting been selected 
correctly?Use the Aspect Ratio command to set the aspect 
ratio to 4:3. 
Video - Aspect Ratio (p.23)
Is the E-Zoom function being used to enlarge 
the image?Press the [ESC] button on the remote control to 
cancel E-Zoom. (p.32)
Has the Position setting been adjusted 
correctly?Use the Position command to adjust. 
Video - Position (p.22, 24)
Has the correct resolution been selected?
(when connected to a computer)Set the computer so that the signals that are output 
are compatible with this projector. Refer to the 
documentation provided with your computer for 
details on changing the settings. (p.53)
Change the resolution for the laptop 
computer or computer with an LCD screen.
(when connected to a computer)Change the resolution so that the image is displayed 
in the whole of the projection area, or set the image 
signal to external output only. (p.9)
Probable causeRemedy 
						

							When the Indicators Provide No Help
40
Has the computer been set for dual display?
(when connected to a computer)If dual display has been activated in the Display 
Properties of the connected computers Control 
Panel, the projector will display only about half of 
the image on the computer screen. To display the 
whole image, turn off dual display. Refer to the 
video driver manual or to the computers monitor 
manual for further details.
Condition
The image colors are not right
Probable causeRemedy
Has the image brightness been adjusted 
correctly?
Use the Brightness command to adjust. 
Video - Brightness (p.22, 24)
Are the cables connected correctly?Check that all cables that are required for projection 
are connected correctly. (See Quick Setup poster)
Are the image signal format settings correct?
If the Input Signal menu command is set to YCbCr 
or YPbPr when a computer is connected, the 
projected images will appear purplish.
If the Input Signal command is set to RGB when a 
component video signal source is connected to the 
projector, the images will appear greenish.If a component video
, RGB video or computer 
source is connected to the projector, use the Input 
Signal command to select the signal format which 
matches the signal connected source. 
Video - Input Signal (p.23, 24)
If a composite video
 or S-Video source is 
connected to the projector, use the Video Signal 
command to select the video signal format.
Video - Video Signal (p.23)
Has the image contrast been adjusted 
correctly?Use the Contrast command to adjust.
Video - Contrast (p.22, 24)
Has the color been adjusted correctly?Use the Color Adjustment command to adjust the 
contrast. 
Advanced - Color Adjustment (p.26)
Have the color intensity and tint been 
adjusted correctly?
(The colors may not exactly match the colors in the 
image on the computer screen or LCD screen, but 
this is normal and not a sign of a problem.)Use the Video menu to adjust the Color and Tint 
settings 
Video - Color, Tint (p.22, 23)
Is the lamp due for replacement?
When the lamp is nearly due for replacement, the 
image will become darker and the color quality will 
become poorer. When this happens, the lamp should be replaced 
with a new one. (p.48)
The cinema filter has been removed from the 
lens, but the EPSON Cinema Filter 
command in the Video menu is still set to 
ON.Change the EPSON Cinema Filter setting in the 
Video menu to OFF.
Video - EPSON Cinema Filter (p.22, 24)
Condition
Images appear dark
Probable causeRemedy