Epson Projector Powerlite 1810p User Manual

Maintaining the Projector71
Transporting the Projector
The projector contains many glass and precision parts. Follow these 
guidelines to prevent damage: 
■When shipping the projector for repairs, use the original 
packaging material if possible. If you do not have the original 
packaging, use equivalent materials, placing plenty of cushioning 
around the projector.
■When transporting the projector a long distance, first place it in a 
hard-shell shipping case, then pack it in a firm box with 
cushioning...

72Maintaining the Projector 

73
1
Solving Problems
This chapter helps you solve problems with your projector, and tells 
you how to contact technical support for problems you can’t solve 
yourself. The following information is included:
■Using the projector’s on-screen help system
■What to do when the projector’s status lights flash
■Solving projector operation problems
■Solving problems with the image or sound
■Solving problems with the remote control
■Contacting technical support 

74Solving Problems
Using On-Screen Help
If the image doesn’t look right or your audio isn’t working, you can 
get help by pressing the 
? Help button on top of the projector or on 
the remote control.
1. Press the 
? Help button on the remote control or on the 
projector. 
You see the Help menu:
2. Use the   pointer button on the remote control or the 
navigational buttons on the projector to highlight menu items.
3. Press the 
Enter button on the remote control or on the projector 
to select the menu...

Solving Problems75
Checking Projector Status
If your projector isn’t working correctly, first turn it off, wait for it to 
cool (the 
Power light stops flashing orange), and unplug it. Then 
plug the power cord back in and turn on the projector. If this doesn’t 
solve the problem, check the lights on top of the projector.
What To Do When the Lights Flash
The lights on top of the projector indicate the projector’s status.
Refer to the following table for a complete description of the 
projector’s status...

76Solving Problems
Flashing orange Rapid cooling is in progress. Although this is not an abnormal condition, 
projection will stop automatically if the temperature rises higher. Make 
sure there is plenty of space around and under the projector for 
ventilation, and that the air filters and vents are clear.
Red The projector is overheating, which turns the lamp off automatically. 
Wait until the cooling fan stops, then unplug the power cord. Plug the 
power cord back in and press the 
P Power button....

Solving Problems77
Solving Projector Operation Problems
The power doesn’t turn on.
■If the projector doesn’t turn on when you press the PPower 
button, make sure the power cable is connected to the projector 
and plugged into a working electrical outlet.
■The power cable may be defective. Disconnect the cable from the 
outlet and contact Epson as described on page 83.
■Check to see if the A/V mute slide (lens cover) is closed. 
The buttons on the projector don’t work.
If the Operation Lock function has...

78Solving Problems
■If you are projecting from a DVD player or other video source, 
make sure you turn it on and press its 
Play button.
You’ve connected a computer and see a blue screen with the 
message 
No Signal displayed.
■Make sure the cables are connected correctly, as described on 
page 36.
■If you’ve connected a computer and one or more video sources, 
you may need to press the 
Source Search button on the 
projector or one of the source buttons on the remote control to 
select the correct...

Solving Problems79
The message Not Supported is displayed.
■Make sure the correct input signal is selected in the Signal menu 
(see page 52).
■Make sure your computer’s resolution doesn’t exceed UXGA 
(1600 
× 1200) and the frequency or refresh rate is supported by 
the projector (see page 91). If necessary, change your computer’s 
resolution setting. 
Only part of the computer image is displayed.
■Press the Auto button on the remote control.
■Make sure the image Position setting is correct in the Signal...

80Solving Problems
The image contains static or noise.
■If you’re using a computer cable longer than 6 feet, or an 
extension cable, the image quality may be reduced.
■Keep your computer and video cables away from the power cord 
as much as possible to prevent interference.
■The video signal may be split between the computer and the 
projector. If you notice a decline in the projected image quality 
when the image is displayed simultaneously on your notebook 
computer and the projector, turn off the...