Epson Projector Moviemate 62 User Manual

Caring for Your Epson MovieMate61
Transporting Epson MovieMate
Note: Epson shall not be liable for any damages incurred during transportation.
Your projector contains many glass and precision parts. If you need to transport it, follow 
these guidelines to prevent damage:
■When shipping the projector for repairs, use the original packaging material if possible. If 
you do not have the original packaging, use equivalent materials, placing plenty of 
cushioning around the projector. Be sure the carrier is...

62Problem Solving
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems, and 
contact technical support.
What To Do When the Lights Flash
The lights on top of the projector indicate its status and let you know when a problem occurs.
If all lights are off, make sure the power cable is connected correctly.
The   light is orange.
The projector is in sleep mode. Press the   button on the projector or the   button on the 
remote control to turn it on.
The  light...

Problem Solving63
The   warning light is flashing orange and the   light is flashing red.
High-speed cooling is in process. If the projector gets too hot again, projection stops 
automatically. Make sure the projector is at least 8 inches (20 cm) away from the wall. 
Clean or replace the air filters if necessary (see page 55). If you are using the projector at an 
altitude above 4900 feet (1500 meters), turn on High Altitude Mode (see page 52).
The   warning light is flashing orange.
The lamp needs to be...

64Problem Solving
Solving Epson MovieMate Operation 
Problems
The projector doesn’t turn on.
■Make sure the power cord is securely attached at both ends. Try using a different power 
outlet. 
If the power cord has been damaged, turn off the projector, disconnect the power cord, 
and contact Epson. See page 69.
■Make sure you pressed the   button on the projector or the   button on the remote 
control.
■If the  light is flashing green, the projector is warming up. Wait for the picture to 
appear, which...

Problem Solving65
The DVD skips.
■Make sure the projector is not tilted more than 10 degrees while playing CDs or DVDs. 
This can cause skipping or disc scratches.
■Make sure there are no fingerprints or scratches on the DVD.
The remote control doesn’t work.
■Make sure the toggle switch is in the correct position: set to -Num to use the numeric 
buttons, or to 
Func- to use the other functions of these buttons.
■Make sure you’re within 19 feet (6 meters) of the projector, and within range of its front...

66Problem Solving
The picture looks too light or too dark.
■Press the   button on the remote control to select the best setting for your viewing 
environment. See page 31.
■Adjust the Brightness and Contrast settings. See page 50. 
■If the picture looks darker than it used to, you may need to replace the lamp. See page 57.
The colors on the screen don’t look right.
■Press the   button on the remote control to select the best setting for your viewing 
environment.
■Adjust the Color Saturation or Tint...

Problem Solving67
There is a problem with the sound quality.
■Try pressing the   button on the remote control and adjusting the sound mode. (Make 
sure the toggle switch on the remote control is set to the 
Func- position.)
■If you’re using external equipment, you may need to adjust the Audio settings in the 
setup menu (see page 51).
■If the sound is distorted or too loud, try pressing the — Volume button on the projector 
or on the remote control.
No sound can be heard from the microphone.
■Make sure...

68Problem Solving
■Press the   button on the projector or the   button on the remote control to select 
the external video source. Allow a few seconds for the projector to sync up.
■If you’re using a PC notebook, hold down the Fn key on the keyboard and press the 
function key that lets you display on an external monitor. It may have an icon such as 
, or it may be labelled CRT/LCD. Allow a few seconds for the projector to sync up 
after pressing it. Check your notebook’s manual or online help for...

Problem Solving69
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s U.S. support website or Canadian support websitefor solutions to common 
problems. You can download utilities and documentation, get FAQ’s and troubleshooting 
advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
included Epson PrivateLine Support card. This is the fastest...

70Index
Index
A
Accessories, 7, 69
Air filter
cleaning and replacing, 55 to 56
ordering, 7
Air vents, 9
Audio
adjusting, 27, 31, 51
problems, 66 to 67
Audio system connection, 38
Auto Iris, 50
AV amplifier, connecting, 38
B
Blurry picture, 65
Brightness
adjusting, 50
lamp, 57, 74
Buttons, 10, 11
C
Cable box, connecting, 34 to 36
Camcorder, connecting, 34 to 36
Camera angle, 46
CDs, playing, 41
Child Lock, 48
Cleaning
air filter, 55 to 56
lens and projector case, 54 to 55
Color mode, 31
Color problems,...