Epson Projector Emp S1h User Manual

							50
Troubleshooting > When You Suspect a ProblemfOnly part of the image is displayed (large/small)
 Change the resolution for the laptop 
computer or computer with a LCD screen.
Change the resolution so that the image is displayed in the whole of the 
projection area, or set the image signal to external output only. 
sSelecting the Input Source P.26
 Is the aspect ratio set correctly?
Press the [Aspect] button to set the aspect ratio to 4:3. sProjecting in 
widescreen (changing aspect ratio) P.29
 Has the computer been set for dual display?
If dual display has been activated in the Display Properties of the 
connected computers Control Panel, the projector will only display about 
half of the image on the computer screen. To display the whole of the 
image on the computer screen, turn off the dual display setting. Refer to 
the video driver manual for the computers monitor for further details.
 Has the correct resolution been selected?
Set the computer so that the signals that are output are compatible with 
this projector. Please refer to your computers documentation for further 
details. sSupported Display Resolutions P.67
 Has the Position been adjusted correctly?
Use the Setting → Screen → Position configuration menu to correctly 
adjust the display position. sSetting menu P.38
 Is the E-Zoom function being used to 
enlarge the image?
Press the [Esc] button on the remote control to cancel E-Zoom. sE-
Zoom P.30 
						

							51
Troubleshooting > When You Suspect a ProblemfImage colours are poor, tinted green or tinted red/purple
 Are the image signal format settings 
correct?
If a component video device is connected and Computer is set as the 
Image → Input Signal configuration menu setting, the projected 
images will appear greenish. If a computer is connected and either 
Component Video (YPbPr
g ) or Component Video (YCbCr
g) is set as 
the Image → Input Signal configuration menu setting, the projected 
images will appear red/purplish. Please select the appropriate setting for 
the equipment you are using. ([Menu] button → Image → Input Signal) 
sImage menu P.35
 Does the lamp need replacement?
When the lamp is due for replacement, colours will weaken and the image 
will become dark. Replace the lamp when this is the case. sLamp 
replacement period P.57
 Has the image contrast been adjusted 
correctly? ([Menu] button → Image → 
Picture Quality → Contrast) 
sImage menu P.35
 Has the colour been adjusted correctly? 
([Menu] button → Image → Picture Quality 
→ Color Temperature) 
sImage menu P.35
 Has the saturation and tint been adjusted 
correctly? ([Menu] button → Image → 
Picture Quality → Saturation, Tint) 
sImage menu P.35
 Has the image brightness been adjusted 
correctly? ([Menu] button → Image → 
Picture Quality → Brightness)
sImage menu P.35
 Are the cables connected correctly? 
sConnecting to a Computer P.12 , Connecting to Video Equipment 
P.18
 When connecting to a computer
Colours may not exactly match those displayed on the computer screen or 
LCD screen, but this is normal and is not the sign of a problem. 
						

							52
Troubleshooting > When You Suspect a ProblemfImage is darkfNo sound can be heard
 Does the lamp need replacement?
When the lamp is due for replacement, colours will weaken and the image 
will become dark. Replace the lamp when this is the case. sLamp 
replacement period P.57
 Has the image brightness been adjusted 
correctly? ([Menu] button → Image → 
Picture Quality → Brightness)
sImage menu P.35
 Has the image contrast been adjusted 
correctly? ([Menu] button → Image → 
Picture Quality → Contrast)
sImage menu P.35
 Is A/V Mute activated?
The projector may be in A/V Mute mode.
Press the [A/V Mute] button on the remote control to cancel A/V Mute. 
sA/V Mute P.28
 Is the volume turned down to the minimum 
setting? ([Menu] button → Setting → 
Volume) 
sSetting menu P.38
 Is the audio source connected correctly?
sPlaying sound from a computer P.14 , Playing sound from video 
equipment P.19 
						

							53
Troubleshooting > When You Suspect a ProblemfThe remote control does not workfThe power does not turn off (after the [Power] button is pressed)
 Is direct sunlight or strong light from 
fluorescent lamps shining onto the remote 
control infrared receiver?
sUsing the Remote Control P.9
 Is the remote control too far from the 
projector?
The operating distance for the remote control is approximately 6m (20ft.). 
sOperating range P.9
 When in use, is the remote control infrared 
transmitter facing the remote control infrared 
receiver on the projector?
The operating angle for the remote control is approximately ±30½° 
horizontally and approximately ±15½° vertically. sOperating range 
P. 9
 Has the battery insulating tape been 
removed?
sBefore using the Remote Control P.9
 Is the battery dead?
sChanging the battery (Remote Control, Presentation Remote 
Controller) P.56
 Is the battery inserted correctly? 
 Is the battery installed?  The power indicator remains orange.
This projector is designed so that the Power indicator remains lit even after 
the power has been turned off. The Power indicator will switch off when 
the power cable is disconnected from the electrical outlet.
 The cooling fan does not stop.
After the [Power] button has been pressed, the cool-down period begins.
After this, the Power indicator changes to a steady orange, and you can 
then disconnect the power cable from the electrical outlet.
Cool-down lasts for about 20 seconds. 
						

							54
Appendices
Projector CareCleaningYou should clean the projector if it becomes dirty or if the projected 
image starts to deteriorate.fCleaning the projector case
Clean the projector case by wiping it gently with a soft cloth.
If the projector is particularly dirty, moisten the cloth with water 
containing a small amount of (ph) neutral detergent, and then firmly wring 
the cloth dry before using it to wipe the projector case. After you have 
done this, wipe the projector another time with a soft, dry cloth.
fCleaning the lens
Use a commercially-available air blower, or lens cleaning paper to gently 
wipe the lens.
c
Be sure to read the separate Safety Instructions/World-Wide 
Warranty Terms before proceeding.
c
Do not use volatile substances such as wax, alcohol or thinner to 
clean the projector case. These can cause the case to warp and 
make the surface coating peel off.
c
As the lens can be easily damaged, do not rub the lens with 
harsh materials or subject the lens to shocks. 
						

							55
Appendices > Projector CarefCleaning the air filter
If the air filter becomes clogged with dust, it can cause overheating and 
damage the projector.
Keeping the projector horizontal, use a vacuum cleaner to clean away the 
dust from the air filter.p
 If the air filter is difficult to clean or if it is broken, it should be 
replaced. Contact your dealer for a new air filter.
 Spare lamps are provided with new air filters. When replacing 
the lamp, please replace the air filter at the same time. 
						

							56
Appendices > Projector CareReplacing consumablesfChanging the battery 
(Remote Control, Presentation Remote Controller)
Replacement battery: 1 × CR2025 lithium batteryA
Remove the battery holder.While pressing the catch of the battery holder inwards, pull the battery 
holder out.
B
Remove the old battery and insert the new one.Check the position of the (+) mark inside the battery holder to ensure 
that the battery is inserted the correct way.
C
Replace the battery holder.Press the battery holder in until it clicks.
c
Keep batteries away from children to avoid the risk of accidents.
If a child swallows the battery, contact your doctor immediately.
p
Please dispose of used batteries in accordance with local 
waste disposal regulations. 
						

							57
Appendices > Projector CarefLamp replacement period
 It is time to change the lamp when the Replace Lamp message appears 
in the bottom left hand corner of the screen at the commencement of 
projection and remains for 30 seconds.
 It is also time to change the lamp when the Warning indicator flashes red 
at 0.5 second intervals.
fReplacing the lamp
A
Turn off the projector and wait for the cool-down 
period to end. (Approx. 20 seconds)Remove the power cable and wait for the lamp to cool down. (Approx. 
1 hour)
B
Open the lamp cover.Lift the lamp cover by putting your fingers in the latches and lifting 
upwards.
p
 The replacement message will appear after about 1900 hours of 
use.
 When this message is displayed, please replace the lamp as 
quickly as possible.
 The lamp may explode if you continue to use it beyond the 
lamp replacement period.
 Some lamps may stop operating before the replacement 
message is displayed. It is recommended that you have a 
replacement lamp ready in case this happens.
 Replacement lamps can be purchased at your nearest dealer.
c
 Wait until the lamp has cooled down sufficiently before 
opening the lamp cover. It takes a further one hour after the 
cool-down period has finished for the lamp to be cool enough.
 When the lamp is broken, replace it with a new lamp, or contact 
your dealer for further advice. If replacing the lamp yourself, 
be careful to avoid pieces of broken glass. 
						

							58
Appendices > Projector Care
C
Loosen the fixing screws holding the lamp in place.
D
Remove the old lamp.
E
Install the new lamp.Press the lamp until it clicks into place, then tighten the two fixing 
screws.
F
Replace the lamp cover.First insert the tabs, and then press down on the opposite side until it 
clicks into place.p
 Install the lamp securely. If the lamp cover is removed, the 
lamp turns off automatically as a safety precaution. The 
lamp will not turn on if the lamp or the lamp cover is not 
installed correctly.
 After replacing the lamp, be sure to reset the lamp 
operating time.
 New air filters are included with replacement lamps. The 
air filter should also be replaced when the lamp is replaced. 
sLamp replacement period P.57
 The lamp contains mercury. Dispose of used lamps 
properly in accordance with your local regulations. 
						

							59
Appendices > Projector CarefResetting the lamp operating time
The projector has a built-in counter which keeps track of the lamp 
operating time and causes the replacement warning message to be 
displayed when the cumulative operating time reaches a certain point. 
Therefore, the counter needs to be reset from the configuration menu, after 
the lamp has been replaced with a new one.A
Turn on the power and press the [Menu] button.
B
Select Lamp Hours Reset from the Reset menu, 
using the [u][d][e] buttons.
C
Use the [l][r] buttons to select Yes, then press the 
[e] button.The lamp operating time will be reset.
p
Please do not reset the lamp operating time except when the 
lamp has been changed. Otherwise, the lamp operating time will 
not be displayed correctly.