Epson Projector Emp 8100 User Manual

							 Troubleshooting - 79
Lamp Indicator
Temperature Indicator
Extinguished The power is not 
switched onThe power is not switched on.
·Check to ensure that the lamp or fan are 
correctly attached if the lamp has been 
replaced. If the lamp or fan are not correctly 
attached, the projector will assume the same 
status as if the power has not been switched 
on.
·Check the power cord connection.
Check the power supply to the socket.39
Indicator StatusCauseRecovery and StatusReference 
Page
Blinking in Red Lamp error·Replace with a new lamp (ELPLP11).
·If the lamp is broken, take care to avoid injury 
and contact your nearest Epson Service 
Center to request repairs (images cannot be 
projected unless the lamp is replaced).92
Blinking in 
OrangeNearing the time 
for replacing the 
lampPrepare a new lamp. It is recommended that 
the lamp is replaced as soon as possible, as 
there are cases where the time for replacement 
is earlier than stated in the conditions of usage.92
Extinguished (Not an error)
The power has not been switched on or nor-
mal projection is in progress.
Indicator StatusCauseRecovery and StatusReference 
Page
Illuminated in 
RedExcesive internal 
temperature
(overheating)·Use the projector within the permissible 
temperature range of between 5 degrees 
Celsius and 40 degrees Celsius.
·Install the projector in a well-ventilated place 
and ensure that the ventilation inlet and 
outlet are not blocked.22
·Clean the Air Filter.
·Switch the lamp off when the red lamp is 
illuminated to reduce the temperature inside 
the projector.90
Blinking in Red Internal error Cease operations, remove the Power Plug 
from the socket and contact your dealer or 
nearest Epson Service Center (a list of Service 
Centers is provided at the back of this manual) 
and request repairs.
Indicator StatusCauseRecovery or StatusReference 
Page 
						

							80 - Troubleshooting
Point
·Refer to the section on [When the Indicators Provide No Help] on the following page if the 
Indicators appear normal but the projected image is defective.
·Contact your dealer if an Indicator status not covered by the above table is apparent.
Blinking in 
OrangeHigh-temperature 
cooling in progress(This is not an error, but the projector will 
automatically cease operating if the tempera-
ture increases any further.)
·Use the projector within the permissible 
temperature range of between 5 degrees 
Celsius and 40 degrees Celsius.
·Install the projector in a well-ventilated place 
and ensure that the ventilation inlet and 
outlet are not blocked.22
·Clean the Air Filter. 90
Extinguished (Not an error)
The power has not been switched on or nor-
mal projection is in progress.
Indicator StatusCauseRecovery and StatusReference 
Page 
						

							 When the Indicators Provide No Help - 81
When the Indicators Provide No Help
Refer to each relevant item if the following situations arise but the indicators provide no help.
·The image is not projected page 81
·No sound page 86·The image is unclear page 83·The remote control won’t work page 87
·The image is cut up (Large)/Small page 85·Cannot end page 87·The image color is bad page 85
·The EMP Link V will not function page 88·The image is dark page 86
The image is not projected

 Nothing is displayed
Nothing is displayed

Is the Lens Cover still in place?
see page 39

Has the power been switched off and then on immediately?
The [Power] button will not operate after projection has been 
finished (during the cooling down procedure). The [Power] button 
will work again after the cooling down process Projection lamp 
cooling operations: the operation indicator is illuminated in orange 
has been completed.
see page 46

Is the Sleep Mode set at ON?
When the sleep mode has been set at [ON], the lamp will be 
automatically extinguished if no operations occur and no signals are 
input for a period of thirty minutes.
see page 68

Did you press the [Power] button?
see page 40

Has the brightness of the image been correctly adjusted?
see page 65

Is the system in the [A/V Mute] mode?
see page 52
Perform the reset procedure.
see page 69

Is the input image completely black? 
There are cases where input images will become completely black 
owing to screen savers, etc.

Are image signals being input?
No message will be displayed if the [Menu] - [Settings] - [No Signal 
Msg] parameter is set at OFF. Set this to black or blue to display the 
message.
Refer to the relevant items when the message is displayed.
see page 82 
						

							82 - When the Indicators Provide No Help 
 Messages
[Not Supported] 
will be displayed
[No Signal]
will be displayed

Is the resolution of the image signal output from the computer 
higher than UXGA (1,600 x 1,200)?
see page 25

Check to ensure that the mode supports the frequency of the image 
signals output from the computer.
Refer to the computer’s instruction manual to discover how to amend 
the resolution and frequency of the image signals output from the 
computer.
see page 25

Have the cables been connected correctly?
see page 25

Has the correct image input port been selected for the connection?
Press the [Computer] or [Video] buttons on the projector ([Comp1], 
[Comp2/YCbCr] [Video] on the remote control) to switch the image.
see page 41

Has the power supply to the connected computer or video 
equipment been switched on?
see page 42

Are image signals being output from the connected computer or 
video equipment?

Note-type and liquid crystal type computers must output image 
signals to the projector.
Image signals are not output externally simply because they are 
output to the LCD screen under normal conditions, so the setting 
must be switched to external output.
There are models for which image signals are not output to the LCD 
screen when output externally.
see page 25

Is 5BNC being input and the [Menu] − [Setting] − [BNC] parameter 
set at [YCbCr]?
Set to [RGB].
see page 29

Is [Component Video (color difference)] being input and the 
[Menu] − [Setting] − [BNC] parameter set at [RGB]?
Set to [YCbCr].
see page 36 
						

							 When the Indicators Provide No Help - 83
The image is unclear
·The screen is 
blurred.
·Focus can only be 
attained in certain 
areas.

Has the focus been set correctly?
see page 47

Has the projection angle been increased by adjusting the feet?
There are cases where the vertical focus is difficult to align if the 
projection angle is too large.

Is the projection distance suitable?
The recommended projection distance range is between 1.1m and 
14.6m. Locate the projector within this distance range.
see page 23

Is the lens soiled?
see page 24

Is the projection light shining at right angles onto the screen?
see page 89

Is the lens fogged?
Condensation will form on the surface of the lens when the projector 
is suddenly brought into a warm room from a cold room, and this 
may lead to the image seeming blurred. In this event, switch the 
power off and leave the unit to stand for a while.

Has the [Sync., Tracking and Position] been adjusted?
The image can be adjusted by regulating the [Tracking] and [Sync] 
buttons on the projector while monitoring the image on screen. 
Adjustments can also be made by opening the [Menu].
see page 48
, 65

Has the signal format setting for the image been set correctly?
·In the case of computer images:
Set the signal format with [Menu] − [Video] − [Resolution]. There are 
cases where the image signals being input cannot be determined in 
the [Auto] mode.
see page 65
·In the case of video images:
Select the video signal format with [Menu] − [Video] − [Video Signal]. 
There are cases where the video image signals being input cannot be 
determined in the [Auto] mode.
see page 66 
						

							84 - When the Indicators Provide No Help
·The image is 
disturbed.
·Noise appears

Has the cable been connected correctly?
see page 25, 35
Is the selected resolution correct?
Align the computer with the signals supported by the projector. Refer 
to the computer’s instruction manual for details on how to amend the 
signals.
see page 25

Has the [Sync., Tracking and Position] been adjusted?
The image can be adjusted by regulating the [Tracking] and [Sync] 
buttons on the projector while monitoring the image on screen. 
Adjustments can also be made by opening the [Menu].
see page 48
, 65

Has the cable length been extended?
There are cases where noise will occur if the cable length is extended.

Has the signal format setting for the image been set correctly?
·In the case of computer images:
Set the signal format with [Menu] − [Video] − [Resolution]. There are 
cases where the image signals being input cannot be determined in 
the [Auto] mode.
see page 65
·In the case of video images:
Select the video signal format with [Menu] − [Video] − [Video Signal]. 
There are cases where the video image signals being input cannot be 
determined in the [Auto] mode.
see page 66 
						

							 When the Indicators Provide No Help - 85
The image is cut up (Large)/Small
The image color is bad
·The image is cut 
up
·The image is small

There is a possibility that the [Resize] setting has not been correctly 
selected.
Press the [Resize] button.
see page 53

Has the [Position] been adjusted?
Adjust with [Menu] − [Video] − [Position].
see page 65

Is the selected resolution correct?
Align the computer with the signals supported by the projector. Refer 
to the computer’s instruction manual for details on how to amend the 
signals.
see page 25

Amend the resolution for note-type and liquid crystal type 
computers.
Either amend the resolution so that the display fills the entire screen, 
or set the image signals so that only external output is possible.
see page 25

Has the system been set for dual display?
Only half of the computer screen’s image will be displayed with the 
projector if dual display has been set with [Display Properties] on the 
control panel. Cancel the dual display setting to display the entire 
computer screen image. Refer to the video driver manual supplied 
with the computer in use for further details.

Has the image brightness been correctly adjusted?
see page 65

Have the cables been connected correctly?
see page 25
, 35
Has the contrast been correctly adjusted?
see page 65

Has the color setting been correctly adjusted?
see page 68

Have the color density and tint been correctly adjusted?
(The display on the computer monitor or  the liquid crystal screen will 
not always match up with the tint of the image, but this is not an 
abnormality.)
see page 65

Is it time to replace the lamp?
If the Lamp Indicator is blinking, it means that the time to replace the 
lamp is drawing near. When the time to replace the lamp draws near, 
the image will appear dark and the tint will deteriorate. In this event, 
replace the lamp with a new one.
see page 92 
						

							86 - When the Indicators Provide No Help
The image is dark
No sound

Is it time to replace the lamp?
If the Lamp Indicator is blinking, it means that the time to replace the 
lamp is drawing near. When the time to replace the lamp draws near, 
the image will appear dark and the tint will deteriorate. In this event, 
replace the lamp with a new one.
see page 92

Has the image brightness been correctly adjusted?
see page 65

Has the contrast been correctly adjusted?
see page 65

Has the sound input been connected correctly?
see page 31, 35

Has the image for which sound is required been selected?
see page 41

Is sound being emitted from connected equipment?
Confirm the sound from connected equipment, etc.
Has the volume been turned right down?
see page 60

Has the [A/V Mute] function been left on?
There is a possibility that the [A/V Mute] mode is in effect.
Press the [A/V Mute] button, adjust the volume, or display the menu 
to cancel the [A/V Mute] status.
see page 52 
						

							 When the Indicators Provide No Help - 87
The remote control won’t work
Cannot end (after the [Power] button has been pressed)

Is the [R/C ON OFF] switch on the remote control on?
see page 40

Is the remote control being aimed in the correct direction?
The operable range of the remote control unit is 30° to the left and 
right, and 15° up and down.
see page 20

Is the distance between the remote control and the projector too 
great?
The operable distance of the remote control unit is approximately 
10m.
see page 20

Is the remote control receiver connected and the remote control 
being aimed at the projector?

Is the light-receiving area on the remote control blocked?

Has the remote control light-receiving area been subject to direct 
sunlight, flourescent light or any other strong light source?

Have the batteries been mounted in place?
see page 21

Have the batteries run out?
Have the batteries been mounted back to front?
see page 21

Is the Operation Indicator illuminated in orange?
The projector has been designed so that the Operation Indicator is not 
extinguished even when the power has been switched off.
The Operation Indicator will be extinguished when the Power Plug 
has been disconnected from the socket.

The fan will not cease operations.
The cool-down process (to allow the projector lamp to cool down; the 
operation indicator will blink in orange) will be performed after the 
power has been switch off by pressing the [Power] button. The 
operation indicator will be illuminated in orange when this has been 
completed, so remove the power plug from the socket at this point.
*The amount of time required for the cool-down process will depend 
on the external temperature.
Power
FreezeA/V MuteE-ZoomR/C ON
OFF31524EnterEsc
OFF 
						

							88 - When the Indicators Provide No Help
EMP Link V will not function
Point
If an abnormality remains after checking the results of the above inspections, disconnect 
the Power Plug from the socket and consult with your dealer.

Are the connection settings correct?
Select a COM port number that is not being used by a printer or 
modem.

Have the cables been connected correctly?
Were the connections established with the power supply switched 
off?

Is the signal extension cord too long?
Did installation end normally?
Re-install if not.

Has the power supply to the projector been switched on?
Reboot the computer.