Epson Projector Emp 7900 User Manual
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120 Problem Solving The projector cannot be monitored and controlled using the EMP Monitor function No sound can be heard or the sound is faint Check Remedy Is the projector computer correctly connected to the network? Connect the network cable correctly. p.95 Has the projector been set up correctly for connection to the network? Check the settings for the Network menu command. Advanced2 - Network p.96 Has EMP Monitor function been correctly installed to the computer? Uninstall EMP Monitor and then re-install it. p.94, p.95 Have all projectors that are to be monitored and controlled been registered in the projector list? Register the projector in the projector list. p.102 Has Standby Mode been set to Network ON? If using the EMP Monitor function while the projector is in standby mode, change the Standby Mode menu setting to Network ON. Advanced1 - Standby Mode p.86 Is power being supplied to the projector? Check if the power supply to the location where the projector is set up has been interrupted, or if the circuit breaker for the electrical outlet that the projector is connected to has been tripped. Other problems Check Remedy Is the audio source connected correctly? Check that the cable is connected to the correct [Audio] port. p.26 Has the volume been adjusted to the minimum setting? Adjust the volume so that sound can be heard. Audio - Volume p.52 Is an audio cable still connected to the projectors [Audio Out] port? If a cable connector is inserted into the [Audio Out] port, sound is no longer output from the projectors built-in speaker. If not using external speakers, disconnect the audio cable from the [Audio Out] port. Is the A/V Mute function active? Press the [A/V Mute] button on either the remote control or the projectors control panel to cancel the A/V Mute function. p.58 Is the Computer/DVI Audio Input setting correct? Change the Computer/DVI Audio Input setting in the Audio menu to match the images being projected, or set it to Computer/DVI. p.78
121 Problem Solving The remote control does not work The fans do not stop when power is turned off Check Remedy Is the [R/C] switch at the ON position? Set the [R/C] switch to the ON position. p.31 Is the remote control light-emitting area facing towards the remote control light- receiving area when it is operated? Face the remote control towards the remote control light-receiving area. The operating angle for the remote control is approximately ±30º horizontally and approximately ±15º vertically. p.14 Is the remote control too far from the projector? The operating range for the remote control is approximately 10 m. p.14 If operating the remote control from a distance or if you would like to ensure that remote control operations work properly, use the optional remote control cable kit. p.134 Is direct sunlight or strong light from fluorescent lamps shining onto the remote control light-receiving area? Set the projector up in a location where strong light will not shine onto the remote control light- receiving area. Are the batteries dead, or have the batteries been inserted correctly? Insert new batteries, while making sure that they face correctly. p.12 Does the remote controls ID number match the projectors ID number? If the remote controls ID number is set to a number other than 0, the ID number must match the projectors ID number, otherwise the remote control will not work. p.69 Is the remote control cable still connected to the [Remote] port of either the remote control or the projector? If the remote control cable is still connected to the [Remote] port, the remote control light-receiving areas of the projector or the remote control light-emitting area of the remote control will not work. If not using the remote control cable kit, disconnect the remote control cable from the [Remote] port of either the remote control or the projector. Check Remedy Is the Standby Mode configuration menu set to Network ON? If the menu is set to Network ON, the fans will continue to operate after the cool-down period has finished. Advanced1 - Standby Mode p.86
AppendicesThis chapter provides information on maintenance procedures to ensure the best level of performance for the projector for a long time.Maintenance ...................................................... 123 Cleaning ............................................................................. 123 Cleaning the Projector Case..................................................... 123 Cleaning the Lens .................................................................... 123 Cleaning the Air Filters and Air Intake Vent ........................... 123 Replacing Consumables ....................................................124 Lamp Replacement Period....................................................... 124 Replacing the Lamp ................................................................. 125 Resetting the Lamp Operating Time........................................ 128 Replacing the Air Filters.......................................................... 129 Saving a Users Logo ....................................... 131 Optional Accessories and Consumables ....... 134 Optional Accessories ............................................................... 134 Consumables ............................................................................ 135 Glossary ............................................................ 136List of ESC/VP21 Commands........................... 139 Command List .................................................................. 139 Communication Protocol ................................................. 139 Cable Layouts ................................................................... 140 Serial connection ......................................................................140 USB connection........................................................................140 USB Connection Setup ..................................................... 141 List of Supported Monitor Displays ................ 142 Computer/RGB Video ..............................................................142 Component Video .....................................................................142 Composite Video/S-Video ........................................................142 Specifications .................................................... 143 Appearance........................................................ 145 Index ................................................................... 146
123 MaintenanceThis section describes maintenance tasks such as cleaning the projector and replacing consumable parts.Cleaning You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate. Clean the projector case by wiping it gently with a soft cloth. If the projector is particularly dirty, moisten the cloth with water containing a small amount of neutral detergent, and then firmly wring the cloth dry before using it to wipe the projector case. Then wipe the case again with a soft, dry cloth. Use a commercially-available air blower, or use lens cleaning paper to clean the lens.If dust collects on the air filter or the air outlet, it can cause the internal temperature of the projector to rise, and this can lead to problems with operation and shortening of the optical engines service life. It is recommended that you clean these parts at least once every three months. Clean them more often than this if using the projector in particularly dusty environments. Air intake vents in rear, side and base of projectorCleaning the Projector Case Cleaning the Lens CAUTION Be sure to read the separate Safety Instructions/World-Wide Warranty Terms before cleaning. CAUTION Do not use volatile substances such as wax, alcohol or thinner to clean the projector case. These can cause the case to warp and make the coating finish peel off. CAUTION Do not rub the lens with harsh materials or subject the lens to shocks, as it can easily become damaged. Cleaning the Air Filters and Air Intake Vent Turn the projector upside-down and use a vacuum cleaner to clean the air intake vent.
124 Maintenance Air filters at side and base of projector Pull the air filters out from the projector and then use a vacuum cleaner to clean them. Replacing Consumables This section describes how to replace the lamp and the air filters. It is time to replace the lamp when: The message Lamp Replace. appears on the screen when projection star ts.The indicator is flashing orange The projected images get darker or start to deteriorate in quality. TIP If the air filters are broken or if the warning message reappears after they have been cleaned, they should be replaced. Replace them with new air filters. See Appendices: Optional Accessories and Consumables p.135 Spare lamps are provided with spare air filters. The air filters should also be replaced when the lamp is replaced. Lamp Replacement Period A message will be displayed.Flashes orange
125 Maintenance PROCEDURE Turn the projectors power off, wait for the cool-down period to end, and then disconnect the power cable. The cool-down period lasts for about 20 seconds. TIP The lamp replacement message is set to appear after the following periods of time in order to maintain the initial brightness and quality of the projected images. ·When used continuously at high luminance: Approx. 1900 hours ·When used continuously at low luminance: Approx. 2900 hours Brightness Control p.87 If you continue to use the lamp after this period, the possibility of the lamp breaking becomes greater. When the lamp replacement message appears, replace the lamp with a new one as soon as possible, even if it is still working. Depending on the characteristics of the lamp and on the way it has been used, the lamp may become darker or stop working before the lamp warning message appears. You should always have a spare lamp ready in case it is needed. Contact your dealer for a spare lamp. Replacing the Lamp CAUTION If you are replacing the lamp because it has stopped working, it is possible that the lamp is broken. If replacing the lamp of a projector which has been installed on the ceiling, you should always assume that the lamp is broken and handle it with extreme care during removal. Furthermore, you should stand to the side of the projector, not underneath it. Wait until the lamp has cooled down sufficiently before removing the lamp cover. It takes a further one hour after the cool-down gperiod has finished for the lamp to be cool enough. 1
126 Maintenance Wait until the lamp has cooled down, and then remove the lamp cover from the base of the projector. It takes a further one hour after the cool-down period has finished for the lamp to be cool enough. Insert the screwdriver that is supplied with the spare lamp or some other flat-tipped screwdriver into the hollow between the projector and the lamp cover, and turn it. The lock will be released. Slide the screwdriver in until the mark on the lamp cover and the mark on the projector are aligned. Then lift up the lamp cover to remove it. Loosen the two lamp fixing screws. Use the screwdriver that is supplied with the spare lamp or some other flat-tipped screwdriver to loosen the two lamp fixing screws that are securing the lamp to the projector. 2 1 2 3
127 Maintenance Take out the old lamp. Fold out the handle as shown in the illustration below and pull the lamp out of the projector. If the lamp is broken, replace it with a new lamp, or contact your local dealer for further advice. If replacing the lamp yourself, be careful to avoid pieces of broken glass. Install the new lamp. Hold the lamp so that it faces the correct way to fit into the projector, and then insert the lamp until it clicks into place and tighten the two lamp fixing screws.Install the lamp cover. Slide the cover in until it clicks into place. 4 11 2 56
128 Maintenance The projector has a built-in counter which keeps track of the lamp operating time, so that when the cumulative operating time reaches a certain point, it causes the replacement warning message to be displayed. Therefore, the counter needs to be reset using the configuration menu after the lamp has been replaced with a new one.PROCEDURE Connect the power cable, turn on the projectors power, and then press the [Menu] button on the remote control. The configuration menu will be displayed. TIP Install the lamp securely. If the lamp cover is removed, the lamp turns of automatically as a safety precaution. Moreover, the lamp will not turn on if the lamp or the lamp cover is not installed correctly. Spare lamps are provided with spare air filters. The air filters should also be replaced when the lamp is replaced. p.129 The lamp contains mercury. Dispose of used lamps properly in accordance with your local regulations. Resetting the Lamp Operating Time TIP Do not reset the lamp operating time except after the lamp has been replaced. If the lamp operating time is reset at any other time, the lamp replacement period will not be indicated correctly.1 Remote control
129 Maintenance Select Reset Lamp Timer from the About menu and then press the [Enter] button on the remote control or the [Auto/Enter] button on the projectors control panel.Select Yes and then press the [Enter] button on the remote control or the [Auto/Enter] button on the projectors control panel. The lamp operating time will then be reset. If the air filters are broken or if the warning message reappears after they have been cleaned, they should be replaced. The air filter can be replaced even if the projector is installed on a ceiling.PROCEDURE Turn the projectors power off, wait for the cool-down gperiod to end, and then disconnect the power cable. The cool-down period lasts for about 20 seconds. 2 Frequency Source V ---.--Hz Reset Lamp Timer H ---.--kHz (Low Brightness)0H SYNC Mode SYNC Polarity ------H ------ Resolution Refresh Rate0.0 Hz 0x 0 Computer Input SignalAuto Execute: Lamp (High Brightness) 0H : : : : : : V ------ : : : : : 3 Reset Lamp Timer Execute? YES NO Reset Lamp Timer Execute? YES NO Replacing the Air Filters1