Epson Projector Emp 765 User Manual
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70 Using the Configuration Menu FunctionsUser’s Guide Select a sub-menu item. Tilt the [ ] button on the remote control up and down or press the [ ] and [ ] buttons on the projectors control panel to move to the sub-item to be set, and then press the [Enter] button. The items that are displayed in the Image menu, Signal menu and Info menu vary depending on the input source that is being projected. Change the setting. (1) Tilt the [ ] button on the remote control or press the [ ] and [ ] buttons on the projectors control panel to change the setting. : Current setting value : Currently-selected setting item (2) If you press the [Enter] button when at items with a displayed, the setting screen for that item will be displayed. After making the setting, press the [Enter] button to accept the setting. The will change to green. Tilt the [ ] button on the remote control to the left or right or press the [ ] and [ ] buttons on the projectors control panel to change the setting. Press the [Enter] button to accept the setting. 4 5 Example 1Example 2
71 Using the Configuration Menu FunctionsUser’s Guide Close the menu. Press the [Menu] button. 6 TIP Refer to List of Functions for details on the functions of each menu item. sp.56
TroubleshootingThis chapter describes how to identify problems and what to do if a problem is found.Using the Help ..................................................... 73 Problems Solving................................................ 75 Reading the Indicators........................................................ 75Power indicator lights red .......................................................... 75 Lamp or Temp indicator flashes orange .................................... 76 Power indicator lights green or orange/flashes green or orange .......................................................................... 77 When the Indicators Provide No Help .............................. 78Problems relating to images ...................................................... 80 Problems when projection starts ................................................ 86 Other problems .......................................................................... 87 Problems Relating to Monitoring and Controlling Projectors Using a Network (EMP-765 only)............................................. 88
73 User’s Guide Using the HelpIf a problem occurs with the projector, the Help function uses on-screen displays to assist you in solving the problem. It uses a series of menus in a question and answer format. PROCEDURE Press the [Help] button. The help menu will be displayed.Select a menu item. Tilt the [ ] button on the remote control or press the [ ] and [ ] buttons on the projectors control panel to select an item. Confirm the selection. Press the [Enter] button to confirm the selection of a menu item. 1 Projector Remote control 2 Remote controlProjector 3 Remote control Projector
74 Using the HelpUser’s Guide Repeat the operations in steps 2 and 3 to proceed through the menu to more detailed items. The help menu is cleared when the [Help] button is pressed. 4 TIP If the Help function does not provide a solution to the problem, refer to Problem Solving sp.75
75 User’s Guide Problems SolvingIf you are having a problem with the projector, first check the projectors indicators and refer to Reading the Indicators below. If the indicators do not show clearly what the problem might be, refer to When the Indicators Provide No Help. sp.78Reading the Indicators The projector is provided with the following three indicators which indicate the operating status of the projector. The following tables show what the indicators mean and how to remedy problems that they indicate. If all indicators are switched off, check that the power cable is connected correctly and that power is being supplied normally.Power indicator lights red : lit : flashing : off Status Cause Remedy or Status Internal error Stop using the projector, disconnect the power cable from the electrical outlet, and contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions/World-Wide Warranty Terms booklet. Fan related error/ Sensor error Stop using the projector, disconnect the power cable from the electrical outlet, and contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions/World-Wide Warranty Terms booklet. Lamp indicatorPower indicatorTemp indicator Abnormal Red Red RedRed Red
76 Problems SolvingUser’s Guide Internal temperature error (overheating) The lamp will turn off automatically and projection will stop. Wait for about 5 minutes. After about 5 minutes the projector will switch to standby mode, so check the following two points. After checking, press the [Power] button to turn the power back on. Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall. sp.16 If the air filters are blocked, clean or replace them. sp.99, p.104If this does not solve the problem and the projector continues to overheat or the indicators continue to show a problem when the power is turned on, stop using the projector, disconnect the power cable from the wall outlet, and contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions/World-Wide Warranty Terms booklet. Lamp timer failure/ Lamp out Take out the lamp and check if it is broken. sp.101 If the lamp is not broken, put it back in and then turn the power on. If the lamp still does not turn on, replace it with a new lamp. If this does not solve the problem, stop using the projector and disconnect the power cable from the electrical outlet. Then contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions/World-Wide Warranty Terms bookletIf the lamp is broken replace it with a new lamp, or contact your local dealer for further advice. If replacing the lamp yourself, be careful to avoid pieces of broken glass. (Projection cannot be carried out until the lamp is replaced.)Check that the lamp and the lamp cover are securely installed. If the lamp or lamp cover is not securely installed, the lamp will not switch on. Lamp or Temp indicator flashes orange : lit : flashing : off Status Cause Remedy or Status High-speed cooling in progress (This is not an abnormality, but if the temperature rises too high again, projection will stop automatically.) Check that the air filters and air exhaust vent are clear and that they are not up against a surface such as a wall. sp.16 If the air filters are clogged, clean or replace them. sp.99, p.104 : lit : flashing : off Status Cause Remedy or Status Red RedRed Red War ning Red Orange
77 Problems SolvingUser’s Guide Lamp replacement notification Replace the lamp with a new one. sp.101 If you continue to use the lamp after it has passed the replacement period, the possibility that the lamp may break will increase. Replace the lamp with a new one as soon as possible. The Power indicator status will vary depending on the projector status at the time. Power indicator lights green or orange/flashes green or orange : lit : flashing : off Status Cause Remedy or Status Standby condition Projection starts again when the [Power] button is pressed. You can disconnect the power plug from the electrical outlet when the status light is in this condition. Warm-up in progress Warm-up time is approximately 40 seconds. After warm-up is complete, the indicator stops flashing. Projection in progressCool-down in progress Please wait. The [Power] button will not operate if it is pressed while cool-down is in progress. When the cool-down period is finished and the confirmation buzzer has sounded and the indicator changes to light orange, repeat the operation. : lit : flashing : off Status Cause Remedy or Status Orange Normal OrangeGreenGreenOrenge TIP If the projector is not operating properly even though the indicators are all showing normal, refer to When the Indicators Provide No Help on the following page. If an indicator is showing a status which does not appear in the previous tables, contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions/World-Wide Warranty Terms booklet.
78 Problems SolvingUser’s GuideWhen the Indicators Provide No Help If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem. No images appear sp.80 Projection does not start, the projection area is completely black, the projection area is completely blue, etc.Can not switch projection to a video source by pressing the [Source Search] button sp.80Projection stops automatically sp.81The message Not Supported. is displayed sp.81The message No Signal. is displayed sp.82Images are fuzzy or out of focus sp.82Interference or distortion appear in images sp.83 Problems such as interference, distortion or black & white checked patterns appear.Image is truncated (large) or small sp.84 Only part of the image is displayed.Image colours are not right sp.85 The whole image appears purplish or greenish, images are black & white, colours appear dull, etc. (Computer monitors and LCD screens have different colour reproduction performance, so that the colours projected by the projector and the colours appearing on the monitor may not necessarily match, but this is not a sign of a problem.)Images appear dark sp.86Problems relating to images Power does not turn on sp.86No sound can be heard or the sound is faint sp.87The remote control does not work sp.87The projectors control panel does not work sp.87The fans do not stop when power is turned off (EMP-765 only) sp.88Problems when projection startsOther problems
79 Problems SolvingUser’s Guide Mail notification messages are not being sent when a problem occurs with the projector sp.88The projector cannot be monitored and controlled using the EMP Monitor function sp.89An error message is displayed (error message when EMP Monitor is running) sp.97 You cannot connect from another computer when images are being projected during a network connection sp.89 EMP NS Connection starts, but a projector is not found sp.90 Connection cannot be established in access point mode or wired LAN connection mode sp.91 Connection cannot be made in ad hoc mode sp.91 Network Screen images are not displayed, or the display is slow sp.92 The PowerPoint slideshow does not work when using the Network Screen sp.92 Keynote slideshows cannot be played back with Network Screen sp.92 Network Screen cannot be used sp.93 When running Microsoft Office applications using Network Screen, the screen does not change as required sp.93 Files do not work correctly with EMP SlideMaker2 sp.93 An error message is displayed sp.94–p.97Problems Relating to Networks and EasyMPFor EMP-765 only