Epson Projector Emp 505 User Manual

							 When the Indicators Provide No Help - 99EMP-715/505E  trouble.fm




 
When the Indicators Provide No Help
Refer to each relevant item if the following situations arise but the indicators provide no help.
·The image is not projected page 99
·No sound page 106
·The image is unclear page 103
·The remote control will not work page 106
·The image is cut up (Large)/Small page 104
·Cannot end page 107
·The image color is bad page 105
·The image is dark page 105
The image is not projected
 Nothing is displayed
Nothing is displayed
Is the Lens Cover still in place?
see page 35
Has the power been switched off and then on immediately?
The [Power] button will not operate after projection has been 
finished (during the cooling down procedure). The [Power] button 
will work again after the cooling down process Projection lamp 
(cooling operations: the operation indicator is illuminated in orange) 
has been completed.
see page 45
Is the Sleep Mode set at ON?
When the sleep mode has been set at [ON], the lamp will be 
automatically extinguished if no operations occur and no signals are 
input for a period of thirty minutes.
see page 67
Did you press the [Power] button?
see page 37
Has the brightness of the image been correctly adjusted?
see page 65
Is the system in the [A/V Mute] mode?
see page 51
Perform the reset procedure.
see page 68
Is the input image completely black?
There are cases where input images will become completely black 
owing to screen saves, etc.
Are image signals being input?
No message will be displayed when the [Menu] - [Settings] and [No 
Signal Display] parameter is set at [OFF]. Set either black or blue to 
display the message. Refer to each relevant item when the message 
is displayed.
see page 100
Perform the reset procedure.
see page 68
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 Messages
[Not Supported] 
will be displayed
[No Signal]
will be displayed
Is the resolution of the image signal output from the computer 
higher than UXGA (1,600 x 1,200)?
see page 26
Check to ensure that the mode supports the frequency of the image 
signals output from the computer.
Refer to the computer’s instruction manual to discover how to amend 
the resolution and frequency of the image signals output from the 
computer.
see page 26
Have the cables been connected correctly?
see page 25
Has the correct image input port been selected for the connection?
Press the [Source] buttons on the projector ([Comp], [S-Video], [Video] 
on the remote control) to switch the image.
see page 38
Has the power supply to the connected computer or video 
equipment been switched on?
see page 39
Note-type and liquid crystal type computers must output image 
signals to the projector.
Image signals are not output externally simply because they are 
output to the LCD screen under normal conditions, so the setting 
must be switched to external output.
There are models for which image signals are not output to the LCD 
screen when output externally.
see page 25
A message stating 
[Error discovered 
in the EasyMP 
system] will be 
displayed.
It is necessary to restart the system.
Unplug the power cord from the socket, plug it in again and then 
switch on the power supply. If the same problem occurs again, unplug 
the power cord from the socket and contact your dealer or 
information center.
A message stating 
[No memory card] 
will be displayed.
Has the memory card been inserted?
Insert the memory card in the card slot (on the projector.)
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A message stating 
[No displayable 
files] will be 
displayed.
Have displayable files be saved onto the memory card?
The files that can be displayed with EasyMP are scenario files (.sit), 
jpeg files (.jpg) and bitmap files (,bmp). Other files will not be 
recognized.
·Although files with a log extension of .jpeg are recognized on the 
Widows platform as jpeg files, they are not recognized by EasyMP. 
Amend the log extension to .JPG or .jpg.
A message stating 
[No files] will be 
displayed.
Has the specified file been deleted?
There are cases where the list of files displayed differs from the actual 
contents of the memory card when memory cards have been 
overwritten by a PC with a USB connection. Press the [EasyMP] 
button to update the file display.
A message stating 
[Display not 
possible] will be 
displayed.
Has a grayscale jpeg image been specified?
Grayscale jpegs images cannot be displayed with EasyMP.
Has a progressive JPEG image been specified?
Progressive JPEGs cannot be displayed with EasyMP.
Is the specified file damaged?
There is a possibility that the contents of the jpeg file or bitmap file are 
incorrect. There are also cases where images taken with certain digital 
cameras or processed with certain software cannot be displayed.
A message stating 
[This size cannot be 
displayed] will be 
displayed.
Has a jpeg image with a resolution exceeding SXGA (1024 x 1280) 
been specified?
Jpeg and bitmap files with a resolution that exceeds SXGA (1024 x 
1280) cannot be displayed. Adjust the resolution with the EMP 
SlideMaker.
A message stating 
[Insufficient image 
file colors] will be 
displayed.
Has a bitmap with a color count other than 24-bit color been 
specified?
Bitmap with a color count other than 24-bit color (256 colors, 16 color, 
etc.) cannot be displayed. Amend the bitmap to 24-bit color.
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A message stating 
[File cannot be 
saved] will be 
displayed.
Is the memory card full?
If there is no more space left to save files, increase the capacity of the 
memory card by deleting other files.
A message stating 
[Capture failed] 
will be displayed.
Was an image captured while the computer was connected with a 
USB connection?
It is not possible to capture images when a USB connection is in use. 
Disconnect the USB cable.
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The image is unclear
·The screen is 
blurred.
·Focus can only be 
attained in certain 
areas.
Has the lens been stored in the projector?
Images will be out of focus if the position of the zoom lever is outside 
of the [W] to [T] range. Ensure that the lever is set within the [W] to 
[T] range.
Has the focus been set correctly?
see page 46
Has the projection angle been increased by adjusting the feet?
There are cases where the vertical focus is difficult to align if the 
projection angle is too large.
Is the projection distance suitable?
The recommended projection distance range is between 1.1m and 
13.9m. Locate the projector within this distance range.
see page 23
Is the lens soiled?
see page 24
Is the projection light shining at right angles onto the screen?
see page 109
Is the lens fogged?
Condensation will form on the surface of the lens when the projector 
is suddenly brought into a warm room from a cold room, and this 
may lead to the image seeming blurred. In this event, switch the 
power off and leave the unit to stand for a while.
Has the [Sync., Tracking and Position] been adjusted?
The image can be adjusted by regulating the [Tracking] and [Sync] 
buttons on the projector while monitoring the image on screen. 
Adjustments can also be made by opening the [Menu].
see page 47
, 65
Has the signal format setting for the image been set correctly?
Set the signal format with [Menu] − [Image] − [Video Signal]. There 
are cases where the image signals being input cannot be determined 
in the [Auto] mode.
see page 65
Do the input signals match the connected equipment?
Set the signal type with the [Menu] - [Image] - [Input Signal] 
parameter. Set [RGB] for computer signals, and [YCbCr] or [YPbPr] 
(depending on the equipment signals) for component video signals.
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The image is cut up (Large)/Small
·The image is 
disturbed.
·Noise appears
Has the cable been connected correctly?
see page 25, 32Is the selected resolution correct?
Align the computer with the signals supported by the projector. Refer 
to the computer’s instruction manual for details on how to amend the 
signals.
see page 26
Have the [Synchronization *, Tracking *, Display Position] settings 
been correctly adjusted.
Press the [Auto] button to make the adjustments.
The [Menu] will be displayed to enable adjustment to be made.
see page 47
, 65Has the cable length been extended?
There are cases where noise will occur if the cable length is extended. 
Either use the cable supplied or connect amplification equipment, etc, 
and confirm the situation.
Has the signal format setting for the image been set correctly?
Select the video signal format with [Menu] − [Image] − [Video Signal 
Format]. There are cases where the video image signals being input 
cannot be determined in the [Auto] mode.
see page 67
Do the input signals match the connected equipment?
Set the signal type with the [Menu] - [Image] - [Input Signal] 
parameter. Set [RGB] for computer signals, and [YCbCr] or [YPbPr] 
(depending on the equipment signals) for component video signals.
see page 65
·The image is cut 
up
·The image is small
There is a possibility that the [Resize] setting has not been correctly 
selected.
Press the [Resize] button.
see page 52
Has the [Display Position] been correctly adjusted?
Adjust with [Menu] − [Image] − [Position].
see page 65
Is the selected resolution correct?
Align the computer with the signals supported by the projector. Refer 
to the computer’s instruction manual for details on how to amend the 
signals.
see page 26
Amend the resolution for note-type and liquid crystal type 
computers.
Either amend the resolution so that the display fills the entire screen, 
or set the image signals so that only external output is possible.
see page 25
Has the system been set for dual display?
Only half of the computer screen’s image will be displayed with the 
projector if dual display has been set with [Display Properties] on the 
control panel. Cancel the dual display setting to display the entire 
computer screen image. Refer to the video driver manual supplied 
with the computer in use for further details.
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The image color is bad
The image is dark
Has the image brightness been correctly adjusted?
see page 65
Have the cables been connected correctly?
see page 25, 32
Has the contrast been correctly adjusted?
see page 65
Has the color setting been correctly adjusted?
see page 68
Have the color density and tint been correctly adjusted?
(The display on the computer monitor or  the liquid crystal screen will 
not always match up with the tint of the image, but this is not an 
abnormality.)
see page 65
Is it time to replace the lamp?
If the Lamp Indicator is blinking, it means that the time to replace the 
lamp is drawing near. When the time to replace the lamp draws near, 
the image will appear dark and the tint will deteriorate. In this event, 
replace the lamp with a new one.
s e e  p a g e 111
Do the input signals match the connected equipment?
Set the signal type with the [Menu] - [Image] - [Input Signal] 
parameter. Set [RGB] for computer signals, and [YCbCr] or [YPbPr] 
(depending on the equipment signals) for component video signals.
Is it time to replace the lamp?
If the Lamp Indicator is blinking, it means that the time to replace the 
lamp is drawing near. When the time to replace the lamp draws near, 
the image will appear dark and the tint will deteriorate. In this event, 
replace the lamp with a new one.
s e e  p a g e 111
Has the image brightness been correctly adjusted?
see page 65
Has the contrast been correctly adjusted?
see page 65
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No sound
The remote control will not work
Has the sound input been connected correctly?
see page 28
, 32Has the image for which sound is required been selected?
see page 38
Has the volume been set to the minimum?
see page 60
Is sound being emitted from connected equipment?
Confirm the sound from connected equipment, etc.
Has the volume been turned right down?
Has the [A/V Mute] function been left on?
There is a possibility that the [A/V Mute] mode is in effect.
Press the [A/V Mute] button, adjust the volume, or display the menu 
to cancel the [A/V Mute] status.
see page 51
Is the sound being output to external speakers?
Sound will not be output from the projectors speaker if a stereo mini-
jack has been connected to the Audio Out port.
Is the [R/C ON OFF] switch on the remote control on?
see page 37
Is the remote control being aimed in the correct direction?
The operable range of the remote control unit is 30° to the left and 
right, and 15° up and down.
see page 20
Is the distance between the remote control and the projector too 
great?
The operable distance of the remote control unit is approximately 
10m.
see page 20
Is the remote control receiver connected and the remote control 
being aimed at the projector?
Is the light-receiving area on the remote control blocked?Has the remote control light-receiving area been subject to direct 
sunlight, flourescent light or any other strong light source?
Have the batteries been mounted in place?
see page 21
Have the batteries run out?Have the batteries been mounted back to front?
see page 21
Power
FreezeA/V MuteE-ZoomR/C ON
OFF31524EnterEsc
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The projector will not switch off (after the [Power] button has 
been pressed)
Problems with EasyMP images
Problems when using the EasyMP Software
Po i n t
If an abnormality remains after checking the results of the above inspections, disconnect 
the Power Plug from the socket and contact your dealer or nearest address provided at 
page 121.
Is the Operation Indicator illuminated in orange?
The projector has been designed so that the Operation Indicator is not 
extinguished even when the power has been switched off.
The Operation Indicator will be extinguished when the Power Plug 
has been disconnected from the socket.
The fan will not cease operations.
The cool-down process (to allow the projector lamp to cool down; the 
operation indicator will blink in orange) will be performed after the 
power has been switch off by pressing the [Power] button. The 
operation indicator will be illuminated in orange when this has been 
completed, so remove the power plug from the socket at this point.
*The amount of time required for the cool-down process will depend 
on the external temperature.
The image acts strangely (distorted)
A jpeg image with a resolution that cannot be displayed normally is 
being used. If the image is not displayed normally, adjust the 
resolution so that the vertical lines are double 8-pixels and the 
horizontal lines are double 8-pixels or double 32-pixels. There should 
be no trouble with scenario files created with the EasyMP Software or 
images with a normal resolution (VGA, XGA.)
PowerPoint files (.ppt) will not be displayed in the file window.
Files created with PowerPoint 95 and files saved in the PowerPoint 95 
format cannot be edited with the EasyMP Software. These files must 
first be resaved in the PowerPoint 97 or PowerPoint 2000 formats 
before they can be used.
Not possible to paste PowerPoint files (.ppt) onto scenarios or display 
thumbnails.
It could be that the MS-Office jpeg converter has not been installed. 
Displays the [Converters and Files] - [Graphic Filter] option from the 
Office97 installer, and then install it all or only the jpeg filter (the jpeg 
filter is installed with the standard Office2000 installation.)
Created scenarios files cannot be edited.
Scenario files (.sit) that have been transferred across to the memory 
card cannot be edited. Use the scenario data (.sic) temporarily saved 
in the EasyMP Software.
OFF
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							108 - Cleaning the Projector, Cleaning the Lens, Cleaning the Air FilterEMP-715/505E  mainte.fm
Maintenance
This section provides explanations on taking care of the projector, replacing consumable items and other maintenance procedures.




 
Cleaning the Projector, Cleaning the Lens, 
Cleaning the Air Filter
Clean the projector if it becomes soiled or if the quality of the projected images deteriorate. 
Please clean the air filter about every 100 hours of operation.
Switch off the power supply and disconnect the Power Cord prior to cleaning any part of the 
projector. 
Wa r n i n g
·Personnel other than qualified servicemen must never open the projector. Many high-volt-
age parts are contained inside the cover that may cause electric shocks. Contact your dealer 
or your nearest address provided at page 121 to request internal inspections, repairs, 
adjustments, cleaning and other tasks.
·Exercise caution when handling the Power Plug and Power Connector. Mishandling may 
result in the outbreak of fire and electric shocks. Observe the following when handling the 
Power Plug.
·Do not connect plugs or connectors that have become dirty or have foreign matter 
adhering to them.
·Ensure that the plugs and connectors are firmly inserted in the relevant sockets as far 
as they will go.
·Never attempt to connect plugs and connectors with wet hands.
Caution
·Never attempt to remove the lamp immediately after use.
Failure to observe this may result in burns and other injuries caused by heat. Wait for 
approximately one hour after the power has been cut off to allow the lamp sufficient time 
to cool.
·Disconnect the Power Plug and Power Connector from their sockets when carrying out 
maintenance tasks. Failure to observe this may result in electric shocks.
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