Epson Projector Emp 1700 User Manual

41
Using the HelpIf a problem occurs with the projector, Help uses on-screen displays to 
assist you in solving the problem.    
A
Press the [Help] button. The help screen is displayed.
B
Select a menu item. 
C
Confirm the selection. 
D
Use the same operations as procedures 2 and 3 to 
proceed through the menu to more detailed items. Press the [Help] button to exit Help.
Procedure
Using the remote control Using the control panelUsing the remote control Using the control panel
q
If Help does not provide a...

42
Problem SolvingIf you are having a problem with the projector, first check the projectors indicators and refer to Reading the Indicators below. 
If the indicators do not show clearly what the problem might be, refer to When the Indicators Provide No Help. sp.45Reading the Indicators
The projector is provided with the following three indicators that indicate the operating status of the projector. 
Refer to the following table to see what the indicators mean and how to remedy problems that they...

Problem Solving
43
ft Power indicator lights red
: Lit  : Flashing:  : Off
Status
Cause
Remedy or Status
Internal Error
Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest 
address provided in the World-Wide Warranty Terms. sInquiries
Fan Error
Sensor Error
Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest 
address provided in the World-Wide Warranty Terms....

Problem Solving
44
fi · o Indicator is lit or flashing orange
: Lit  : Flashing  : Off  : Varies according to the projector status
Status
Cause
Remedy or Status
High Temp Warning
(This is not an abnormality. However, if the temperature rises too high again, projection stops automatically.)
 Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
 If the air filter is clogged, clean or replace it. sp.54, 59
Replace Lamp
Replace it with a new...

Problem Solving
45
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a 
solution, refer to the pages given for each problem. Problems relating to images
f
No images appear sp.46
Projection does not start, the projection area is completely black, the 
projection area is completely blue, and so on.
f
Moving images are not displayed sp.46
Moving images being projected from a computer appear black and 
nothing is projected.
f
Projection stops...

Problem Solving
46
fProblems relating to images
f
No images appear
f
Moving images are not displayed
f
Projection stops automatically
Check
Remedy
Did you press the [Power] button?
Press the [Power] button to turn the power on. 
Are the indicators switched off?
The power cable is not connected correctly or power is not being supplied normally. 
Connect the projectors power cable correctly. sQuick Start Guide
Check that your electrical outlet or power source is functioning correctly. 
Is A/V Mute active?...

Problem Solving
47
f
The message Not supported. is displayed
f
The message No Signal. is displayed
f
Images are fuzzy or out of focus
Check
Remedy
Is the image signal format setting correct?
Change the setting according to the signal for the connected equipment. sSignal-Video Signal  p.33
Do the image signal resolution and the refresh rate 
correspond to the mode?
Refer to the computers documentation for how to change the image signal resolution and the refresh rate 
output from the computer. sList of...

Problem Solving
48
f
Interference or distortion appear in images
f
The image is truncated (large) or small, or the aspect is not suitable
Check
Remedy
Is the image signal format setting correct?
Change the setting according to the signal for the connected equipment. sSignal-Video Signal  p.33
Are the cables connected correctly?
Check that all the cables required for projection are securely connected. sQuick Start Guide
Is an extension cable being used?
If an extension cable is used, electrical...

Problem Solving
49
f
Image colours are not right
f
Images appear dark
fProblems when projection starts
f
Power does not turn on
Check
Remedy
Do the input signal settings match the signals from the 
connected device?
Change the following settings according to the signal for the connected equipment.
When projecting images from equipment connected to Computer (Component Video) sSignal-
Computer Input p.33
When projecting images from equipment connected to Video or S-Video sSignal-Video Signal 
System p.33...

Problem Solving
50
fOther problems
f
No sound can be heard or the sound is faint
f
The remote control does not workDo the indicators turn on and off when the power cable is 
touched?
There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the power 
cable. If this does not solve the problem, stop using the projector, disconnect the power cable from the 
electrical outlet, and contact your local dealer or the nearest address provided in the World-Wide Warranty...