Epson Powerlite X12 Users Guide
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Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button toreturn toa full display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Turn onautomatic keystoneadjustments usingtheprojectors menus. • Adjust theQuick Corner settingtocorrect theimage shape. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Related tasks Correcting ImageShape WiththeHorizontal KeystoneSlider Correcting ImageShape WiththeKeystone Buttons 111
Correcting ImageShape WithQuick Corner Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • Ifyou areprojecting fromalaptop computer, tryturning offsimultaneous displayonthe laptop screen to avoid splitting thevideo signal. • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheProgressive andNoise Reduction settings. • Select acomputer videoresolution thatiscompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust theTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension cable,tryprojecting withoutitto see ifitcaused interference inthe signal. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. 112
Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Turn onautomatic keystoneadjustment inthe projectors menus. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remains,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projection Distance Related tasks Focusing theImage UsingtheFocus Ring Cleaning theLens Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Color Adjustment ,and/or ColorSaturation . • Make sureyouselected thecorrect inputsource onthe Signal menu. • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • For computers, checkthecolor balance ofyour computers display.(Seeyourcomputer manualfor details.) • Ifthe colors areincorrect fromavideo source, makesureyouselected thecorrect VideoSignal setting. 113
• Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe Settings menu. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems Related concepts Projector LampMaintenance Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projector FeatureSettings -Settings Menu Solutions WhenThere isNo Sound orLow Volume If there isno sound whenyouexpect itor the volume istoo low, trythe following solutions: • Adjust theprojectors volumesettings. • Press theA/V Mute button onthe remote controltoresume videoandaudio ifthey were temporarily stopped. • Press theSource Searchbuttontoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source (PowerLite X12),setthe connected devicetoPCM output. • Make sureanyconnected audiocables arelabelled NoResistance. • Ifyou areusing theUSB Display function, turnonthe Output audiofromtheprojector settinginthe Epson USBDisplay Settings program onyour computer. Parent topic:Solving ImageorSound Problems Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems WiththeRemote Control Solutions toPassword Problems 114
Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button orshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered sleepmode afteraperiod of inactivity. Beginapresentation towake theprojector. • Ifthe projectors lampshuts offand thepower andTemp lightsarered, theprojector hasoverheated and shut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receivers settingisturned oninthe projectors menus,ifavailable. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Projector LightStatus Related tasks Unlocking theProjector s Buttons Solutions toProblems WiththeRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. • Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. • Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. 115
• Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting (feature notavailable withallprojectors). • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Optional Equipment andReplacement Parts Remote ControlOperation Solutions toPassword Problems If you cannot enterorremember apassword, trythe following solutions: • You may have turned onpassword protection withoutfirstsetting apassword. Tryentering 0000using the remote control. • Ifyou have entered anincorrect password toomany timesandseeamessage displaying arequest code, writedown thecode andcontact Epson. • Ifyou lose theremote controlyoucannot enterapassword. Orderanew onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Where toGet Help If you need tocontact Epsonfortechnical supportservices, usethefollowing supportoptions. Internet Support Visit Epsons supportwebsite atwww.epson.com/support (U.S.)orwww.epson.ca/support (Canada)for solutions tocommon problems withyour projector. Youcandownload utilitiesanddocumentation, get FAQs andtroubleshooting advice,ore-mail Epson withyour questions. Speak toaSupport Representative To use theEpson PrivateLine Supportservice,call(800) 637-7661 andenter thePIN onthe included Epson PrivateLine Supportcard.Thisisthe fastest wayofspeaking toalive representative, anditsfree. This service isavailable 6AM to6PM, Pacific Time,Monday throughFriday,forthe duration ofyour warranty period. 116
You may alsospeak withaprojector supportspecialist bydialing oneofthese numbers: • U.S.: (562) 276-4394, 6AM to8PM, Pacific Time,Monday throughFriday,and7AM to4PM, Pacific Time, Saturday • Canada: (905)709-3839, 6AM to8PM, Pacific Time,Monday throughFriday Days andhours ofsupport aresubject tochange withoutnotice.Tollorlong distance chargesmay apply. Before youcall, have thefollowing information ready: • Product name • Product serialnumber (located onthe bottom orrear ofthe projector, orinmenu system) • Proof ofpurchase (suchasastore receipt) anddate ofpurchase • Computer orvideo configuration • Description ofthe problem Purchase SuppliesandAccessories You canpurchase screens,otheroptional accessories, andreplacement partsfromanEpson authorized reseller. Tofind thenearest reseller, call800-GO-EPSON (800-463-7766).Oryou canpurchase online at www.epsonstore.com (U.S.sales) orwww.epson.ca (Canadiansales). To purchase areplacement remotecontrol, call(562) 276-4394 (U.S.)or(905) 709-3839 (fordealer referral inCanada). Parent topic:Solving Problems 117
Technical Specifications These sections listthe technical specifications ofyour projector. General Projector Specifications Projector LampSpecifications Remote ControlSpecifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector SafetyandApprovals Specifications Supported VideoDisplay Formats USB Display System Requirements General Projector Specifications Type ofdisplay Poly-silicon TFTactive matrix Resolution PowerLite S11: 800 x600 pixels (SVGA) PowerLite X12: 1024 x768 pixels (XGA) Lens PowerLite S11: F=1.44 Focal length: 16.7mm PowerLite X12: F=1.58 to1.72 Focal length: 16.9to20.28 mm Color reproduction Full color, 16.77 million colors 118
Brightness PowerLite S11: Normal PowerConsumption mode: White lightoutput 2600lumens (ISO21118 standard) Color lightoutput 2600lumens ECO Power Consumption mode: White lightoutput 2080lumens (ISO21118 standard) PowerLite X12: Normal PowerConsumption mode: White lightoutput 2800lumens (ISO21118 standard) Color lightoutput 2800lumens ECO Power Consumption mode: White lightoutput 2240lumens (ISO21118 standard) Contrast ratio 3000:1 withNormal PowerConsumption mode Image size PowerLite S11: 21 to350 inches (0.53to8.89 m) PowerLite X12: 28 to300 inches (0.71to7.62 m) Projection distance PowerLite S11: 34 to411 inches (0.88to10.44 m) PowerLite X12: 35 to431 feet(0.89 to10.95 m) Projection methods Front, rear,ceiling-mounted Optical aspectratio 4:3 (width-to-height) Focus adjustment Manual 119
Zoom adjustment PowerLite S11: Digital PowerLite X12: Manual (optical) Zoom ratio PowerLite S11: (Tele-to-Wide) 1:1.35 PowerLite X12: 1:1.2 Internal soundsystem 2 W monaural Noise level 37 dB (Normal PowerConsumption mode) 29 dB (ECO Power Consumption mode) Keystone correction angle Vertical: ±30 º Horizontal: ±30 º USB Type Bport compatibility USB 1.1and 2.0compliant forUSB display orexternal mouse USB Type Aport compatibility USB 1.1and 2.0compliant forUSB device inputorEpson document camera display Parent topic:Technical Specifications Projector LampSpecifications Type UHE (Ultra HighEfficiency) Power consumption 200 W Lamp life Normal PowerConsumption mode: Up toabout 4000hours ECO Power Consumption mode: Up toabout 5000hours Note: Turnoffthis product whennotinuse toprolong thelifeofthe projector. Lamplifewill vary depending uponmode selected, environmental conditions,andusage. Brightness decreasesovertime. 120