Epson Powerlite W6 Users Guide

Maintaining the Projector81
2. Select the Reset menu and press Enter. You see this screen:
3. Select 
Reset Lamp Hours and press Enter. 
4. When you see the prompt, select
 Yes and press Enter.
5. When you’re finished, press 
Menu to exit.
Checking Lamp Usage 
To check the number of hours the lamp has been used, press the 
Menu button and highlight the Info menu. You see a screen like this:
The life span of the lamp is about 3000 hours if the 
Brightness 
Control
 setting in the Settings menu is set to...

82Maintaining the Projector
Replacing the Remote Control Batteries
Replace the batteries in the remote control as described below: 
1. Turn the remote control over.
2. Press in on the catch on the battery cover as you lift the cover off.
3. Install two AA alkaline batteries, inserting the 
+and– ends as 
shown.
4. Replace the battery cover and press it down until it clicks into 
place.
caution
When replacing batteries, 
take the following 
precautions:
■Replace the batteries as 
soon as they run out. If...

Maintaining the Projector83
Transporting the Projector
The projector contains many glass and precision parts. When 
hand-carrying the projector, use the carrying case.
Follow these guidelines to prevent damage when transporting it: 
■When shipping the projector for repairs, use the original 
packaging material if possible. If you do not have the original 
packaging, use equivalent materials, placing plenty of cushioning 
around the projector.
■When transporting the projector a long distance, first place...

84Maintaining the Projector 

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85
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Solving Problems
This chapter helps you solve problems with your projector and tells 
you how to contact technical support for problems you can’t solve 
yourself. The following information is included:
■Using the projector’s on-screen help system
■What to do when the projector’s status lights flash
■Solving projector operation problems
■Solving problems with the image or sound
■Solving problems with the remote control
■Contacting technical support 

86Solving Problems
Using On-Screen Help
If the image doesn’t look right or your audio isn’t working, you can 
get help by pressing the 
? Help button on the projector or the remote 
control.
1. Press the 
? Help button on the remote control or on the 
projector. 
You see the Help menu:
2. Use the arrow buttons on the remote control or the projector to 
highlight menu items.
3. Press the 
Enter button on the remote control or the projector to 
select the menu item and read the solutions. 
4. To exit the...

Solving Problems87
Checking Projector Status
If your projector isn’t working correctly, first turn it off and unplug it. 
Then plug the power cord back in and turn on the projector. If this 
doesn’t solve the problem, check the lights on top of the projector.
What To Do When the Lights Flash
The lights on top of the projector indicate the projector’s status.
Refer to the following tables for a complete description of the 
projector’s status lights:
Temperature 
lightLamp light Power light
Power light...

88Solving Problems Error light(s) status
Error light(s) status Description
PGreen or orange
Flashing orange
OffIt’s time to replace the lamp. See page 78 for instructions. If you continue 
to use the lamp after the replacement warning, there is an increased 
possibility that the lamp may break.
PRed
Off
Flashing orangeRapid cooling is in progress. Although this is not an abnormal condition, 
projection will stop automatically if the temperature rises higher. Make sure 
there is plenty of space around and...

Solving Problems89
Solving Projector Operation Problems
The power doesn’t turn on.
■If the projector doesn’t turn on when you press the Ppower 
button, make sure the power cord is connected to the projector 
and plugged into a working electrical outlet.
■The power cord may be defective. Disconnect the cord from the 
outlet and contact Epson as described on page 96.
■If you’re using the Direct Power On function and you 
immediately plug the power cord back in after unplugging it, the 
power may not turn...

90Solving Problems
■The attached computer may be in sleep mode or displaying a 
black screen saver. Try pressing a key on the computer.
■If you are projecting from a DVD player or other video source, 
make sure you turn it on and press its 
Play button.
■If you are projecting from a composite or S-Video video source, 
make sure the Video Signal setting is correct (see page 63).
■You can also try resetting all of the menu settings (see page 61).
You’ve connected a computer and see a blue screen with the...