Epson Powerlite Pro G5200wnl Multimedia Projector Users Guide

Solving Problems141
■If the projector is angled sharply toward the screen, it may not be 
possible to focus the entire image. Move the projector to position 
it more directly in front of the screen.
■Lower the projection angle to reduce the amount of keystone 
correction required.
■Make sure the projector is within the proper range (projection 
distance) from the screen (see page 156).
■Make sure the lens is not fogged by condensation. You may need 
to wait before using the projector after moving it from...

142Solving Problems3. Adjust the 
Sync setting to increase the image sharpness. 
The image is too light or dark, or colors are incorrect.
■Use the Color Mode option in the projector’s Image menu to 
adjust the color (see page 96). 
■If you’re displaying video, adjust the Color Adjustment and 
Color Mode settings on the Image menu. You can also try 
adjusting the 
Color Saturation, ABS Color Temp, and Tint 
settings on the Image menu.
■Try adjusting the Brightness and Contrast settings on the Image...

Solving Problems143
■If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. In Windows, you may be able to check this by clicking 
the volume control in your Windows system tray (lower right 
corner of the screen). On a Mac, you may be able to adjust the 
volume from your menu bar (top right corner of the screen) or via 
the volume control function keys.
■If you’re using a DVD player or other video source, make sure the...

144Solving Problems
■Make sure the projector is plugged in.
■Make sure the LAN cable is connected correctly. Reconnect it if it 
is not connected or it is not connected correctly (see page 37).
For problems with EasyMP or the EMP NS Connection software, see 
the EasyMP Operation Guide.
For problems with EMP Monitor, see the EMP Monitor Operation 
Guide. 

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Solving Problems With the Remote 
Control
The projector doesn’t respond to remote control commands.
■Point the remote control towards the receiver.
■Make sure the projector and remote control IDs match. To 
operate all projectors by remote control regardless of ID settings, 
set the ID switch on the side of the remote control to 
Off.
■The remote control’s batteries may not be installed correctly or 
may be low on power. To change the batteries, see page 130. 
■Make sure you are...

146Solving Problems
Where To Get Help
Epson provides these technical support services:
Internet Support 
Visit Epson’s support website for solutions to common problems with 
the PowerLite Pro G5150NL, PowerLite Pro G5350NL, or 
PowerLite Pro 5200WNL. You can download utilities and 
documentation, get FAQs and troubleshooting advice, or e-mail 
Epson with your questions.
Visit Presenters Online to access tips, templates, and training for 
developing successful presentations.
Speak to a Support...

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Before you call for support, please have the following information 
ready:
■Product name (PowerLite Pro G5150NL, PowerLite Pro 
G5350NL, or PowerLite Pro G5200WNL)
■Product serial number (located on the projector)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer or video configuration
■Description of the problem
Purchase Supplies and Accessories
You can purchase screens and other accessories from an Epson 
authorized reseller. To find the nearest reseller,...

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Projector Installation
This appendix provides guidelines on installing the projector in a 
permanent location, such as a theater or conference room.
Installation Guidelines
The projector can be installed for four different viewing setups: front 
projection, ceiling projection, rear projection onto a semi-transparent 
screen, or rear/ceiling projection, as shown: 
To project from overhead, you’ll need the optional ceiling mounting 
hardware (see page 12). You’ll also need to select the appropriate...

150Projector InstallationIf you’re mounting the projector on the ceiling and you place it above 
screen level, you’ll have to tilt the projector down to position the 
image on the screen. This causes the image to lose its square shape. 
You can correct the image using the projector’s 
Quick Corner and/or 
Keystone functions, as described on page 47.
Security Features
The projector includes security features to prevent its theft when 
installed or used in public locations: 
■Security cable attachment. You...