Epson Powerlite Pro Cinema 1080 Users Guide

Maintenance51
6. Loosen the two screws securing the lamp (they don’t come all the way out).
7. Grasp the bottom of the lamp as shown and pull it straight out.
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash.
8. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure. 

52Maintenance
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Reset the lamp usage timer, as described on page 52.
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back, 
and press the P
Power button. Then follow these steps to reset the lamp usage timer:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Reset menu, then select Reset...

Maintenance53
2. Use the menu navigation buttons to open the Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10 hours.
The resolution indicates the total number of scan lines in the source signal. The number of visible 
scan lines depends on the signal format standard and selected display settings (see page 63).
Storing the Projector
If you need to store the...

54Maintenance 

Problem Solving55
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s 
status and let you know when a problem occurs.
If the projector isn’t working correctly, first press the 
P
Power button or the Off button on the remote 
control, let the projector cool down, turn off the power...

56Problem Solving
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch is turned on. Then wait a 
moment for the P
Power light to turn orange before pressing the PPower button.
■If you’ve set the Operation Lock, the control panel buttons are disabled; you must use 
the remote control to turn on the projector (see page 32).
No picture appears on the screen or you see the 
No Signal message displayed.
■Press the Source button on the...

Problem Solving57
You’re using a computer and no picture appears on the screen.
If you’re using a Windows laptop:
■Press the function key that lets you display on an external monitor. It’s often labeled with 
an icon such as  , but it may also be labeled 
CRT/LCD. You may have to hold down 
the 
Fn key while pressing it. Check your laptop’s manual or online help.
On most systems, the   key lets you toggle between the LCD screen and the 
projector, or display on both at the same time. Allow a few seconds...

58Problem Solving
The picture is upside-down or reversed.
Change the 
Projection setting in the Settings menu (see page 44).
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio (see page 28).
■If the Aspect is set to Zoom, you may need to use the Zoom Caption Pos. option to see 
the top or bottom section of the screen so that subtitles are visible (see page 43).
■Check the Output Scaling to make sure it’s adjusted correctly (see...

Problem Solving59
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from 
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting (see page 37). 
■If you’re projecting from a computer, you may need to adjust the Tracking and Sync 
settings (see page 40).
The colors on the screen don’t look right.
■Make sure the Input Signal is set correctly for your connected video equipment (see 
page 44). 
■Press the Color Mode button on the remote...

60Problem Solving
Where To Get Help
Internet Support
Epson provides technical assistance 24 hours a day at epson.com/support. Here you can 
access troubleshooting information, download product documentation, and receive technical 
advice through e-mail.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
Epson PrivateLine Support card that came with your projector. This is the fastest way of 
speaking to a live representative, and...