Epson Powerlite Home Cinema 720 Users Guide

Maintenance51
5. Press in the latches securing the lamp cover and lift off the cover.
6. Loosen the two screws securing the lamp (they don’t come all the way out).
7. Grasp the lamp as shown and pull it straight out.
Warning:  The lamp(s) in this product contain mercury. Please consult your state 
and local regulations regarding disposal or recycling. Do not put in the trash. 

52Maintenance
8. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Reset the lamp usage timer, as described below.
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back, 
and press the P 
Power button. Then follow these steps...

Maintenance53
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how 
long the projection lamp has been in use. To access the Info menu:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10...

54Maintenance
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for 
repairs, use the original packaging material if possible. If you do not have the original 
packaging, use equivalent materials. Be sure the carrier is capable of transporting fragile 
equipment and is aware that the projector is fragile.
Before transporting the projector, make sure you center the...

Problem Solving55
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s 
status and let you know when a problem occurs.
If the projector isn’t working correctly, first press the 
P
Power button or the Off button on the remote 
control, let it cool down, turn off the power switch on the...

56Problem Solving
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch is turned on. Then wait a 
moment for the power light to turn orange before pressing the P 
Power button.
■If you’ve set the Operation Lock, the control panel buttons are disabled; you must use 
the remote control to turn on the projector (see page 31).
No picture appears on the screen or you see the 
No Signal message displayed.
■Press the Source button on the...

Problem Solving57
You’re using a computer and no picture appears on the screen.
If you’re using a PC laptop:
■Press the function key that lets you display on an external monitor. It’s often labeled with 
an icon such as  , but it may also be labeled 
CRT/LCD. You may have to hold down 
the 
Fn key while pressing it. Check your laptop’s manual or online help.
On most systems, the   key lets you toggle between the LCD screen and the 
projector, or display on both at the same time. Allow a few seconds for...

58Problem Solving
The picture is upside-down or reversed.
Change the 
Projection setting in the Settings menu (see page 45).
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio (see page 26).
■If the Aspect is set to Zoom, you may need to use the Zoom Caption option to see the 
top or bottom section of the screen so that subtitles are visible (see page 43).
■Check the Output Scaling to make sure it’s adjusted correctly (see page...

Problem Solving59
The picture is blurry.
■Make sure the Input Signal is set correctly for your video equipment (see page 45).
■There may be dirt on the lens. Clean the lens as described on page 47.
■Adjust the focus (see page 26).
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from 
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting (see page 37). 
■If you’re projecting from a computer, you may need to adjust the Tracking and...

60Problem Solving
Where To Get Help
Internet Support
Visit Epson’s support website at epson.com/support and select your product for solutions 
to common problems. You can download utilities and documentation, get FAQs and 
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
included Epson PrivateLine Support card. This is the fastest way of speaking to a live...