Epson Powerlite Home Cinema 400 Users Guide

Maintenance51
5. Press in the latches securing the lamp cover and lift off the cover.
6. Loosen the two screws securing the lamp (they don’t come all the way out).
7. Grasp the lamp as shown and pull it straight out.
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash.
PowerLite Cinema 400.book  Page 51  Friday, July 7, 2006  2:24 PM 

52Maintenance
8. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Reset the lamp usage timer, as described below.
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back, 
and press the P 
Power button. Then follow these steps...

Maintenance53
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how 
long the projection lamp has been in use. To access the Info menu:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10...

54Maintenance
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for 
repairs, use the original packaging material if possible. If you do not have the original 
packaging, use equivalent materials. Be sure the carrier is capable of transporting fragile 
equipment and is aware that the projector is fragile.
Before transporting the projector, make sure you center the...

Problem Solving55
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s 
status and let you know when a problem occurs.
If the projector isn’t working correctly, first press the 
P
Power button or the Off button on the remote 
control, let it cool down, turn off the power switch on the...

56Problem Solving
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch is turned on. Then wait a 
moment for the power light to turn orange before pressing the P 
Power button.
■If you’ve set the Operation Lock, the control panel buttons are disabled; you must use 
the remote control to turn on the projector (see page 31).
warning light is 
flashing orangeHigh-speed cooling is in progress. If the projector gets too 
hot again, projection...

Problem Solving57
No picture appears on the screen or you see the No Signal message displayed.
■Press the Source button on the projector or one of the Source buttons on the remote 
control to select the correct input source. Allow a few seconds for the projector to sync up 
after pressing the button.
■Press the Blank button on the remote control to make sure the picture hasn’t been turned 
off temporarily.
■Check that the P power light is green, not flashing, and the lens cover is off.
■The projector may...

58Problem Solving
4. Click Mirror Displays in the lower corner of the screen. One of the monitor icons 
automatically moves on top of the other.
The picture is upside-down or reversed.
Change the 
Projection setting in the Settings menu (see page 45).
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio (see page 26).
■If the Aspect is set to Zoom, you may need to use the Zoom Caption option to see the 
top or bottom section of...

Problem Solving59
The picture contains static or noise.
■Make sure the Input Signal is set correctly for your connected video equipment (see 
page 45).
■If you’re viewing still images and you notice flickering or horizontal lines, turn on the 
Progressive setting (see page 37). 
■Make sure your cables are securely connected at both ends.
■If you’re using an extension cable, you may pick up interference unless you use a signal 
amplifier. 
■If you’re displaying the same image on your computer and...

60Problem Solving
Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within about 30 feet of the projector, and the remote control is not 
angled away from the projector by more than 30° in any direction.
■You may need to replace the remote control’s batteries (see page 20).
■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in 
direct sunlight.
■Turn off nearby equipment that emits infrared energy, such as a...