Epson Powerlite Home Cinema 3020 Users Guide

Maintenance71
5. Gently tap both sides of the air filter against a hard surface four 
or five times to remove loose dust from the air filter.
Note: Do not use excessive force when tapping the air filter, or it 
may crack and become unusable. Do not rinse the air filter in water, 
or use any detergent or solvent to clean it. Do not used canned air, 
as the gases may leave a residue. 
6. Use a small vacuum cleaner that is designed for computers and 
other office equipment to remove any remaining dust from...

72Maintenance
Replacing the Lamp
The projection lamp lasts for up to 4000 hours in Normal mode. You can use the Info menu 
to check how long it’s been in use (see page75). It’s time to replace the lamp when:
■The projected image gets darker or starts to deteriorate.
■The projector’s lamp light flashes orange or red at half-second intervals.
■The message Replace the lamp appears on the screen when you start projecting.
Note: Lamp life results will vary depending on mode selected, environmental conditions,...

Maintenance73
5. Remove the lamp cover as shown.
6. Loosen the screws securing the lamp (they don’t come all the way out).
7. Lift up the lamp handle and gently pull the lamp out of the projector. 
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash. 

74Maintenance
8. Gently insert the new lamp into the projector and press the handle down. Tighten the 
screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Tighten the lamp cover screw.
11. Reset the lamp usage timer, as described on page 75. 

Maintenance75
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in and press the Ppower button on the 
projector or the 
On button on the remote control. Then follow these steps to reset the lamp 
usage timer:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Reset menu, then select Reset Lamp 
Hours
. 
3. When you see a confirmation prompt, highlight 
Yes and press the Enter button.
4. When you’re finished, press...

76Maintenance
Storing the Projector
If you need to store the projector for an extended time, do the following:
■Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C).
■Attach the lens cover and retract the feet.
■Remove the batteries from the remote control.
■Pack the projector in its original packaging or equivalent.
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision...

Problem Solving77
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector and 3D glasses indicate the projector’s status and let you 
know when a problem occurs.
If the projector isn’t working correctly, first press the Ppower button, let the projector cool 
down, and unplug the power cord. Then plug the power...

78Problem SolvingPower button is on, 
power light flashes 
blueThe projector is warming up. Wait for the picture to appear.
The projector is cooling down. Wait until the power light stops 
flashing and remains off. Then unplug the projector, or press the 
Ppower button on the projector or the On button on the remote 
control to turn it back on.
Power button and 
power light are onProjection is in progress.
Lights indicating a problem
Light state Cause and solution
All lights are off The projector is not...

Problem Solving79
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected. Then wait a moment for the Ppower button to 
light up before pressing the Ppower button on the projector or the 
On button on the 
remote control.
■If you’ve set the Control Panel Lock, the control panel buttons are disabled; you must 
use the remote control to turn on the projector (see page 40).
■If you’ve set the Child Lock, you have to press the Ppower button on the projector for 3...

80Problem Solving
3D content does not display or does not display correctly.
■Press the 2D/3D button on the remote control to switch to 3D viewing mode, if 
necessary.
■Make sure that you are within the 3D viewing range (see page 14).
■Make sure that the 3D glasses are fully charged and are paired with the projector.
■Check that your video device and media are both 3D-compatible. Refer to the 
documentation that came with your video device for more information.
■Press the Menu button on the remote...