Epson Powerlite Home Cinema 3010e Users Guide

							Maintenance61
Cleaning the 3D Glasses
Use the included lint-free cloth (do not use paper towels) to gently wipe the 3D glasses 
whenever you notice dust or dirt on the surface.
Caution: Never rub the 3D glasses with abrasive materials.
Cleaning the Projector Case
Before you clean the case, turn off the projector and unplug the power cord.
■To remove dirt or dust, wipe the case with a soft, dry, lint-free cloth.
■To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral 
detergent. Then wipe the case and dry it with a dry cloth.
Caution: Never use wax, alcohol, benzene, thinner, or other chemical detergents. These 
can damage the case.
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							62Maintenance
Cleaning and Replacing the Air Filter
Your projector includes an air filter to ensure the best performance. If dust collects on the air 
filter, clean it as described below. Dust clogs prevent proper ventilation and cause overheating 
and damage to the projector.
You can replace the air filter while the projector is mounted to the ceiling, if necessary. The 
illustrations here show the projector placed on a table. 
1. Press the Ppower button on the projector twice or the 
Standby button on the remote 
control and wait for the power light to stop flashing. The projector cools down.
2. Unplug the power cord.
3. Pull straight out on the filter holder to remove it.
4. Remove the air filter as shown.
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							Maintenance63
5. Gently tap both sides of the air filter against a hard surface four 
or five times to remove loose dust from the air filter.
Note: Do not use excessive force when tapping the air filter, or it 
may crack and become unusable. Do not rinse the air filter in water, 
or use any detergent or solvent to clean it. Do not used canned air, 
or the gases may leave a residue. 
6. Use a small vacuum cleaner that is designed for computers and 
other office equipment to remove any remaining dust from the 
surface of the filter. If you don’t have one, gently clean the 
filter using a very soft brush (such as a clean artist’s 
paintbrush).
If the dirt is difficult to remove or the filter is broken, replace 
it. You can purchase air filter part number V13H134A38 from 
an authorized Epson reseller. To find the nearest reseller, please 
call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com 
(U.S. sales) or www.epson.ca (Canadian sales).
7. Insert the air filter as shown.
8. Slide the air filter holder back into place.
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							64Maintenance
Replacing the Lamp
The projection lamp lasts for up to 4000 hours in Normal mode. You can use the Info menu 
to check how long it’s been in use (see page67). It’s time to replace the lamp when:
■The projected image gets darker or starts to deteriorate.
■The projector’s lamp light flashes orange or red at half-second intervals.
■The message Replace the lamp appears on the screen when you start projecting.
Note: Lamp life results will vary depending on mode selected, environmental conditions, and 
usage. 
Turn off this product when not in use to prolong the life of the projector.
You can purchase lamp part number V12H010L68 from an authorized Epson reseller. To 
find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, 
visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
Be sure to read the “Important Safety Information” on page 84 before replacing the lamp. 
Warning: Let the lamp cool fully (about 1 hour) before replacing it. In the unlikely event that the 
lamp has broken, small glass fragments may be present and should be removed carefully to avoid 
injury. 
Caution: Never touch the glass portion of the lamp with your bare hands; the invisible residue left 
by the oil on your hands may shorten the lamp life. Use a cloth or glove to handle the new lamp.
Follow these steps to replace the lamp:
1. If the projector is on, press the P power button on the projector twice or the 
Standby 
button on the remote control and wait for the light to stop flashing. 
2. Unplug the power cord and any cables.
3. Wait about an hour to make sure the lamp is no longer hot.
4. Loosen the screw securing the lamp cover.
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							Maintenance65
5. Remove the lamp cover as shown.
6. Loosen the screws securing the lamp (they don’t come all the way out).
7. Lift up the lamp handle and gently pull the lamp out of the projector. 
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash.
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							66Maintenance
8. Gently insert the new lamp into the projector and press the handle down. Tighten the 
screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Tighten the lamp cover screw.
11. Reset the lamp usage timer, as described on page 67.
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							Maintenance67
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in and press the Ppower button on the 
projector or the 
On button on the remote control. Then follow these steps to reset the lamp 
usage timer:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Reset menu, then select Reset Lamp 
Hours
. 
3. When you see a confirmation prompt, highlight 
Yes and press the Enter button.
4. When you’re finished, press the 
Menu button to exit.
The lamp usage timer shows 0H until you’ve used the lamp for at least 10 hours.
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how 
long the projection lamp has been in use. To access the Info menu:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10 hours.
The resolution indicates the total number of scan lines in the source signal. The number of visible 
scan lines depends on the signal format standard and selected display settings (see page 81).
■Lamp Hours■3D Format
■Source■Sync Info
■Input Signal■Video Signal
■Resolution■Deep Color (color depth)
■Scan Mode■Status (error information)
■Refresh Rate■Serial Number
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							68Maintenance
Storing the Projector
If you need to store the projector for an extended time, do the following:
■Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C).
■Attach the lens cover and retract the feet.
■Remove the batteries from the remote control.
■Pack the projector in its original packaging or equivalent.
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for 
repairs, use the original packaging material if possible. If you do not have the original 
packaging, use equivalent materials. Do not used materials that can become lodged in the 
projector vents. Be sure the carrier is capable of transporting fragile equipment and is aware 
that the projector is fragile.
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							Problem Solving69
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s status and let you know when a 
problem occurs.
If the projector isn’t working correctly, first press the Ppower button, let the projector cool 
down, and unplug the power cord. Then plug the power cord back in and turn on the 
projector. If this doesn’t solve the problem, check the status lights on top of the projector.
Note: If the  power button and light don’t come on, they may have been turned off using the 
Illumination setting (see page 54).
Lights indicating normal operation
Light state Cause and solution
All lights are off The projector is turned off. If necessary, connect the power cord.
Power button is on, 
power light is offThe projector is in standby mode. Press the 
Ppower button on 
the projector or the
 On button on the remote control to turn it on.
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							70Problem SolvingPower button is on, 
power light flashes 
blueThe projector is warming up. Wait for the picture to appear.
The projector is cooling down. Wait until the power light stops 
flashing and remains off. Then unplug the projector, or press the 
Ppower button on the projector or the On button on the remote 
control to turn it back on.
Power button and 
power light are onProjection is in progress.
Lights indicating a problem
Light state Cause and solution
All lights are off The projector is not receiving power. Make sure the power cord is 
connected securely at both ends.
The temperature 
light flashes 
orangeHigh-speed cooling is in progress. If the temperature rises 
further, projection will stop automatically. Make sure there is 
plenty of space around the projector for ventilation. Clean or 
replace the air filter if necessary (see page 62).
If you are using the projector at an altitude above 4921 feet (1500 
meters), turn on High Altitude Mode so the fan can cool the 
projector properly (see page 55).
The temperature 
light is redThe projector is too hot, which turns off the lamp automatically. 
Let the projector cool for five minutes, then turn it back on. Make 
sure there is plenty of space around the projector for ventilation. 
Also, clean or replace the filter if necessary (see page 62). 
If you are using the projector at an altitude above 4921 feet (1500 
meters), turn on High Altitude Mode so the fan can cool the 
projector properly (see page 55).
The lamp light 
flashes orangeThe lamp needs to be replaced.
The lamp light 
flashes redThere is a problem with the lamp. If you just replaced the lamp, 
make sure the lamp and its cover are securely installed (see 
page 64). Turn off the projector and unplug it from the electrical 
outlet. Wait for the lamp to cool. then remove the lamp and check 
it for cracks. If the lamp isn’t cracked, reinstall it, plug the 
projector into an outlet, and turn the power on. If this doesn’t fix 
the problem, or if the lamp is cracked, contact Epson for 
assistance (see page 77).
Lights indicating normal operation
Light state Cause and solution
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