Epson Powerlite Home 10+ Users Guide

							31
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Flash
The lights on top of the projector indicate the 
projector’s status and let you know when a 
problem occurs.
If the projector isn’t working correctly, first turn 
it off, let it cool, and unplug it. Then plug the 
power cord back in and turn on the projector. If 
this doesn’t solve the problem, check the status 
lights on top of the projector.
The P power light is orange.
The projector is in standby mode. Unplug it or press the P 
Power button to turn it on.
The P power light is flashing green.
The projector is warming up. Wait for the picture to appear.
The P power light is flashing orange and you can’t turn on the projector.
The lamp is cooling down. Wait until the light stops flashing, then press the P
Power 
button.
The P power light does not come on.
Make sure the power cord is connected securely both at the power outlet and the projector. If 
you’ve just replaced the lamp, make sure the cover is securely fastened.
Power light
Warning light 
						

							32
The  warning light is flashing orange.
High-speed cooling is in process. If the projector gets too hot again, projection stops 
automatically. Make sure there is plenty of space around and under the projector for 
ventilation. Clean or replace the air filter if necessary. See page 27 for details.
The  warning light is red.
The projector is too hot, which turns off the lamp automatically. Let it cool for five minutes, 
then turn it back on. Make sure there is plenty of space around and under the projector for 
ventilation. Also, clean or replace the filter if necessary. See page 27.
The  warning light is flashing red at half second intervals.
There’s a problem with the lamp. First check the Info menu to see if you need to replace the 
lamp (see page 23). If that’s not the problem, turn off the projector. When the P power light 
stops flashing, unplug the projector. Then take the lamp out to make sure it’s not broken. 
Warning: Let the lamp cool before taking it out. If the lamp is broken, handle the shards 
carefully to avoid injury. If your projector is mounted on the ceiling, take it down before 
attempting to remove the lamp.
The  warning light is flashing red at one second intervals.
■The lamp cover may be loose or off. Make sure it’s securely fastened. See page 29.
■There is an internal problem. Turn off the projector and, when the P power light stops 
flashing, unplug it. Contact your dealer.
Solving Picture Problems
No picture appears on the screen.
■Check that the P power light is green, not flashing, and the lens cover is off. If you’ve just 
turned the projector off, let it cool down for a couple of minutes.
■The projector may be in standby (or sleep) mode. If the P power light is orange, press the 
P 
Power button to turn the projector on. 
■Press the A/V Mute button on the remote control to make sure the picture hasn’t been 
turned off temporarily. 
						

							33
■Try reconnecting both ends of your cable.
■Make sure your video equipment is on. If it isn’t, turn the projector off, then turn it on 
again after you’ve turned on your video equipment.
You see a screen with the message
 No Signal displayed.
■Make sure your video equipment is turned on.
■Make sure your cable(s) are connected correctly, as described in the Quick Setup sheet.
■Press the Source button on the projector or the Input A/B or S-Video/Video buttons on 
the remote control to select the correct input source. Allow a few seconds for the 
projector to sync up.
■Check the settings in the Video Signal and Input A options in the Setting menu to 
make sure they’re correct for your video equipment. See page 22 for details.
If you’re using a PC laptop:
■Press the function key that lets you display on an external monitor. It’s often labeled with 
an icon such as  , but it may also be labeled 
CRT/LCD. You may have to hold down 
the 
Fn key while pressing it. Check your laptop’s manual or online help.
On most systems, the   key lets you toggle between the LCD screen and the 
projector, or display on both at the same time. Allow a few seconds for the projector to 
sync up after pressing it.
■Depending on your computer’s video card, you might need to use the Display utility in 
the Control Panel to make sure that both the LCD screen and external monitor port are 
enabled. See your computer’s documentation for details.
If you’re using a Macintosh laptop with OS X:
1. Select 
System Preferences from the Apple menu and click Displays.
2. Click 
Detect Displays.
3. To display the entire desktop on both your projector screen and LCD screen, click 
the 
Arrange tab. (If you don’t see this tab, make sure it isn’t hidden by another 
window.) 
						

							34
4. Click Mirror Displays in the lower corner of the screen. One of the monitor icons 
automatically moves on top of the other.
If you’re using a Macintosh laptop with OS 9.x or earlier:
1. From the Apple menu, select 
Control Panels, then click Monitors and Sound.
2. Click the 
Arrange icon, and then drag one monitor icon on top of the other.
If the 
Arrange option isn’t available, you may need to select one of the Simulscan 
resolutions. Click the 
Monitor icon and then select a Simulscan resolution from the 
Resolution box. (Allow a few seconds for the projector to sync up.)
The picture is upside-down or reversed.
Change the setting for the 
Projection option in the Setting menu. See page 21.
Click here
Click here
Drag one 
monitor icon on 
top of the other 
						

							35
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio.
■Use the Position setting in the Setting menu to reposition the image on the screen. See 
page 22 for details.
The picture is trapezoid-shaped.
Press the   and   buttons on the projector to correct the problem.
The picture contains static or noise.
■Make sure your cable is securely connected at both ends.
■Don’t use an extension cable or a cable longer than 6 feet. 
■If you’re displaying the same image on your computer and projector screen, try turning 
off your laptop’s LCD display.
The picture is blurry.
■There may be dirt on the lens. Clean the lens as described on page 25.
■Adjust the focus using the focus ring.
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from 
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting on the Image menu (see page 19). If you’re projecting 
from a computer, you may also need to adjust the 
Tracking and Sync settings.
You see vertical stripes, or the picture still looks blurry after trying the solutions in the 
previous section.
If you’re projecting from a computer, press the 
Auto button on the remote control. This 
optimizes the projector’s tracking and sync settings. If this doesn’t work, change the 
Tracking 
and 
Sync settings in the projector’s Image menu.
The colors on the screen don’t look right.
■Press the Color Mode button on the remote control to move through the different color 
mode settings.
■Adjust the following settings in the Image menu: Brightness, Contrast, Saturation 
(video only), 
Tint (video only), Color Temperature, and Flesh Tone. See page 19.
■If the picture looks darker, you may need to replace the lamp. 
						

							36
Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within 20 feet of the projector, and within range of the projector’s front 
or back sensor (approximately 30° left or right, and 15° above or below).
■You may need to replace the remote control’s battery. See page 26 for details.
■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in 
direct sunlight.
■Turn off nearby equipment that emits infrared energy, such as a radiant room heater.
Where To Get Help
Epson provides technical assistance 24 hours a day at http://support.epson.com. Here you 
can access troubleshooting information, download product documentation, and receive 
technical advice through e-mail.
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
Epson PrivateLine Support card that came with your projector. This is the fastest way of 
speaking to a live representative, and it’s free. This service is available 6
AM to 6PM, Pacific 
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■U.S.: (562) 276-4394, 6AM to 6PM, Pacific Time, Monday through Friday
■Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■Product name (Epson PowerLite Home 10+)
■Product serial number (located on the bottom of the projector)
■Computer configuration, if you’re connecting to a computer
■Description of the problem
You can purchase screens, carrying cases, or other accessories from Epson at 
(800) 873-7766 or by visiting the Epson Store at www.epsonstore.com (U.S. sales only). In 
Canada, please call (800) 463-7766 for dealer referral. 
						

							37
Specifications and Notices
General
Type of display Poly-silicon TFT active matrix
Size of LCD panels 0.55 inch (14 mm) wide
Lens F=1.7 to 2.1, f=13.9 to 21.4 mm
Resolution 
(native format) 854 × 480 pixels, 480p
Brightness 1200 lumens (ANSI)
Color reproduction 24 bit, 16.8 million colors
Contrast ratio 800:1
Image size 30 to 300 inches (0.76 to 7.6 m)
Projection distance 2.5 to 46.8 feet (0.76 to 14.3 m)
Internal sound system 1 W monaural
Zoom ratio 1:1.54
Optical aspect ratio 16.9
Noise level 38 dB (all color modes except Theatre Black)
29 dB (Theatre Black color mode)
Keystone correction Vertical: -15 to +15°
Projection Lamp 
Type 130 W UHE (Ultra High Efficiency
Lamp life Approx. 2000 hours (all color modes except Theatre Black)
Approx. 3000 hours (Theatre Black mode)
Part number V13H010L29
Remote Control
Range Approx. 20 feet (6 m)
Battery Lithium CR2025 
						

							38Dimensions
Height 4.5 inches (114 mm)
Width 15.8 inches (402 mm)
Depth 11.6 inches (294 mm)
Weight 7.9 lb. (3.6 kg)
Electrical
Rated frequency 50/60 Hz AC
Power supply 100 to 120 VAC, 2.3 A
200 to 240 VAC, 1.0 A
Power consumption Operating: 200 W at 100 VAC
Standby: 5 W at 100 VAC
Environmental
Temperature Operating: 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (-10 to 60 °C)
Humidity Operating: 20 to 80% RH, non-condensing
Storage: 10 to 90% RH, non-condensing
Safety
United States FCC 47CFR Part 15B Class B (DoC)
UL1950 Rev. 3
Canada ICES-003 Class B
CSA C22.2 No. 950-95 (cUL)
CE Marking Directive 89/336/EEC
EN 55022, EN 55024
PixelworksTM DNXTM ICs are used in this projector. 
						

							39 Compatible Video Formats
The projector supports HDTV, NTSC, PAL, and SECAM international video standards, as well as the 
monitor display formats listed below. To project images from a computer, set the computer’s video 
card at a refresh rate (vertical frequency) compatible with the projector; see the table below for 
compatible formats. Some images are automatically resized to display in the projector’s native 
resolution (480p). Also, the frequencies of some computers may not allow images to display correctly; 
see your computer’s documentation.
* Resized to native resolution
Mode Refresh Rate (Hz) Resolution
HDTV (720p)
HDTV (1080i)
HDTV (1080i)
SDTV (480i)
SDTV (480p)
SDTV (575p)
SDTV (575i)60
60
50
60
60
50
501280 
× 720*
1920 × 1080*
1920 × 1080*
640 × 480
640 × 480
768 × 576
768 × 576
VGAEGA 70 640 
× 350*
VGA—60
VESA—72
VESA—75
VESA—8560
72
75
85640 × 480*
640 × 480*
640 × 480*
640 × 480*
SVGA—56
SVGA—60
SVGA—72
SVGA—75
SVGA—8556
60
72
75
85800 × 600*
800 × 600*
800 × 600*
800 × 600*
800 × 600*
XGA—43i
XGA—60
XGA—70
XGA—75
XGA—8543
60
70
75
851024 × 768*
1024 × 768*
1024 × 768*
1024 × 768*
1024 × 768*
MAC13
MAC16
MAC19
MAC19—60
MAC2167
75
75
59
75640 × 480*
832 × 624*
1024 × 768*
1024 × 768*
1152 × 870*
NTSC 
NTSC 4:43
PAL
N-PAL
M-PAL
PAL—60
SECAM60
60
50
50
60
60
50—
—
—
—
—
—
— 
						

							40
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may 
cause harmful interference to radio or television reception. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause interference to radio 
and television reception, which can be determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
■Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC 
Certification of this device and may cause interference levels which exceed the limits established by the 
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment 
interface cable with this device. If this equipment has more than one interface connector, do not leave 
cables connected to unused interfaces. Changes or modifications not expressly approved by the 
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment 
Regulations.