Epson Powerlite D6250 Users Guide
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Solving Problems Check thesolutions inthese sections ifyou have anyproblems usingtheprojector. Projection ProblemTips Projector LightStatus Using theProjector HelpDisplays Solving ImageorSound Problems Solving Projector orRemote ControlOperation Problems Solutions WhenNetwork AlertE-Mails areNot Received Where toGet Help Projection ProblemTips If the projector isnot working properly, tryturning itoff and unplugging it.Then plugitback inand turn it on. If this does notsolve theproblem, checkthefollowing: • The lights onthe projectors controlpanelmayindicate whattheproblem is. • The projectors Helpsystem candisplay information aboutcommon problems, ifthe projector is operating. • The solutions inthis manual canhelp yousolve many problems. If none ofthese solutions help,youcancontact Epsonfortechnical support. Parent topic:Solving Problems Projector LightStatus The lights onthe projectors controlpanelindicate theprojector statusandletyou know when aproblem occurs. Checkthestatus andcolor ofthe lights andlook forasolution inthe table here. 141
1 Power light 2 Lamp light 3 Temperature light 4 Filter light Power light Lamp Temperature Filter light Status andsolution light light Green Off Off Off Normal operation. Flashing green Off Off Off Warming up.Wait foranimage toappear. Orange Off Off Off Standby orsleep mode. Flashing orange Off Off Off Preparing networkmonitoring orshutting down. (Waitforthe light toremain orange before unplugging theprojector.) 142
Power light Lamp Temperature Filter light Status andsolution light light Flashing red Off Flashing Off Projector istoo hot. orange • Make surethatthevents andairfilter are not clogged withdust orobstructed by nearby objects. • Make suretheenvironmental temperature is not toohot. • Ifoverheating continues,replacetheair filter. Red Off Red Off Projector hasoverheated andturned off. Leave itturned offtocool down forfive minutes. • Make surethatthevents andairfilter are not clogged withdust orobstructed by nearby objects. • Ifoperating theprojector athigh altitude, turn onHigh Altitude Mode. • Ifoverheating continues,replacetheair filter. • Ifthe problem persists, unplugtheprojector and contact Epsonforhelp. Red Flashing Off Off Lamp hasaproblem. red • Check tosee ifthe lamp isburned out, broken, orinstalled incorrectly. Reseator replace thelamp asnecessary. • Make surethatthevents andairfilter are not clogged withdust orobstructed by nearby objects. • Ifoperating theprojector athigh altitude, turn onHigh Altitude Mode. • Ifthe problem persists, unplugtheprojector and contact Epsonforhelp. 143
Power light Lamp Temperature Filter light Status andsolution light light On Off Off Flashing It is time toclean theairfilter. green On Off Off Flashing Low airflow through theprojector. orange • Make surethatthevents andairfilter are not clogged withdust orobstructed by nearby objects. • Iflow airflow continues, replacetheair filter. • Ifthe problem persists, unplugtheprojector and contact Epsonforhelp. On Off Off Orange No airfilter. Check tosee ifthe airfilter is securely installed. Red Off Off Red Low airflow through theairfilter. • Make surethatthevents andairfilter are not clogged withdust orobstructed by nearby objects. • Iflow airflow continues, replacetheair filter. • Ifthe problem persists, unplugtheprojector and contact Epsonforhelp. On Flashing Off Off Replace thelamp rightaway toavoid orange damage. Donot continue usingtheprojector. Red Off Flashing red Off A fan orsensor hasaproblem. Turnthe projector off,unplug it,and contact Epsonfor help. Red orflashing Flashing Flashing red Off Internal projector errororair exhaust vent red red error. Turntheprojector off,unplug it,and contact Epsonforhelp. Red Off Off Flashing The airflow sensor hasaproblem. Turnthe red projector off,unplug it,and contact Epsonfor help. 144
Note: Ifthe lights display apattern notlisted inthe table above, turntheprojector off,unplug it,and contact Epsonforhelp. Parent topic:Solving Problems Related references Projector SetupSettings -Extended Menu Where toGet Help Related tasks Replacing theLamp Cleaning theAirFilter Replacing theAirFilter Using theProjector HelpDisplays You candisplay information tohelp yousolve common problems usingtheprojectors Helpsystem. 1. Turn onthe projector. 2. Press theHelp button onthe projector orthe remote control. You seetheHelp menu. 3. Use theupand down arrow buttons tohighlight theproblem youwant tosolve. 4. Press Entertoview thesolutions. 5. When youarefinished, doone ofthe following: • To select another problem tosolve, pressEsc. • To exit thehelp system, pressHelp. Parent topic:Solving Problems Solving ImageorSound Problems Check thesolutions inthese sections ifyou have anyproblems withprojected imagesorsound. Solutions WhenNoImage Appears Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears Solutions WhenOnlyaPartial ImageAppears Solutions WhentheImage isNot Rectangular 145
Solutions WhentheImage Contains NoiseorStatic Solutions WhentheImage isFuzzy orBlurry Solutions WhentheImage Brightness orColors areIncorrect Solutions WhenNoImage Appears onanExternal Monitor Solutions WhenThereisNo Sound orLow Volume Parent topic:Solving Problems Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Press theA/V Mute button tosee ifthe image wastemporarily turnedoff. • Make sureallnecessary cablesaresecurely connected andthepower ison for the projector and connected videosources. • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Ifyou unplugged theprojector andplugged itright back in,press thepower button toturn onthe projector (withDirect Power Onenabled). • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theNormal PowerConsumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • Ifthe projector doesnotrespond whenyoupress buttons onthe remote control, makesuretheremote receivers areturned on. • For images projected overanetwork withWindows MediaCenter, reducethescreen sizefrom full screen mode. • For images projected overanetwork withWindows DirectX,turnoffDirectX functions. Parent topic:Solving ImageorSound Problems Related references Projector SetupSettings -Extended Menu Image Quality Settings -Image Menu Input Signal Settings -Signal Menu 146
Related tasks Unlocking theProjector s Buttons Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press theSource Searchbuttonandwait afew seconds foranimage toappear. • Turn onthe connected computerorvideo source, andpress Playtobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. • Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageorSound Problems Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled. (Seeyourcomputer orWindows manualfor instructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoClone . Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display. 1. Open theSystem Preferences utilityandselect Displays . 2. Select Detect Displays . 147
3. Doone ofthe following: • Mac OSX10.6.x :Click Show displays inmenu bar. • Other MacOSXversions :Select theVGA Display orColor LCDoption, clicktheArrange or Arrangement tab,and check theMirror Displays checkbox. (Seeyourlaptop manual fordetails.) Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button toreturn toa full display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats 148
Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Adjust theQuick Corner settingtocorrect theimage shape. Parent topic:Solving ImageorSound Problems Related references Projector Parts-Control Panel Related tasks Correcting ImageShape WithQuick Corner Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • Ifyou areprojecting fromalaptop computer, tryturning offsimultaneous displayonthe laptop screen to avoid splitting thevideo signal. • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheProgressive andNoise Reduction settings. • Select acomputer videoresolution thatiscompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust theTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension cable,tryprojecting withoutitto see ifitcaused interference inthe signal. Parent topic:Solving ImageorSound Problems 149
Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Check theprojector lenscover glassforcondensation. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remains,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projection Distance Related tasks Focusing theImage UsingtheFocus Ring Cleaning theLens Cover Glass 150