Epson Powerlite 85 Multimedia Projector Users Guide

							
Maintaining the Projector111
4. Grasp the tab and pull the filter straight out.
5. Press in the new air filter until it clicks in place.
6. Close the air filter cover. 
						

							
112Maintaining the Projector
Resetting the Lamp Timer
After you replace the lamp, you need to reset the lamp timer using the 
projector’s menus. 
1. Press the 
Menu button on the remote control or on the 
projector’s control panel.  You see the main menu.
2. Use the  buttons on the remote control (or the arrow buttons  on the projector) to highlight 
Reset, then press Enter. 
You see this screen: 
3. Select 
Reset Lamp Hours and press Enter. 
4. When you see the prompt, select
 Yes and press Enter.
5. When you’re finished, press 
Esc or Menu to exit the Menu 
system.  
						

							
Maintaining the Projector113
Transporting the Projector
The projector contains many glass and precision parts. Follow these 
guidelines to prevent damage:
■Close the A/V Mute slide (lens cover) to protect the lens. 
■When shipping the projector for repairs, use the original 
packaging material if possible. If you do not have the original 
packaging, use equivalent materials, placing plenty of cushioning 
around the projector.
■When transporting the projector a long distance, first place it in a 
hard-shell shipping case, then pack it in a firm box with 
cushioning around the case. (An op tional case is available from 
Epson; see page 13.)note
Epson shall not be liable for 
any damages incurred 
during transportation. 
						

							
114Maintaining the Projector 
						

							
115
7
Solving Problems
This chapter helps you solve problems with your projector, and tells 
you how to contact technical support for problems you can’t solve 
yourself. The following information is included:
■Using the projector’s on-screen help system
■What to do when the projec tor’s status lights flash
■Solving projector operation problems
■Solving problems with the image or sound
■Solving network problems
■Solving problems with the remote control
■Contacting technical support 
						

							
116Solving Problems
Using On-Screen Help
If the image doesn’t look right or your audio isn’t working, you can 
get help by pressing the 
? Help button on top of the projector or on 
the remote control.
1. Press the 
? Help button on the remote control or on the 
projector. 
You see the Help Menu.
2. Use the  pointer button on the remote control or the  navigational buttons on the proj ector to highlight menu items.
3. Press the 
Enter button on the remote co ntrol or on the projector 
to select the menu item. 
4. To exit the help system, press the 
? Help button.
If none of the suggestions solve your problem, see additional solutions 
to problems in the following sections.
Checking Projector Status
If your projector isn’t working correctly,  first turn it off, wait for it to 
cool (the  Ppower light stops flashing or ange), and unplug it. Then 
plug the power cord back in and turn on the projector. If this doesn’t 
solve the problem, check the lights on top of the projector. 
						

							
Solving Problems117
What To Do When the Lights Flash
The lights on top of the projector indicate the projector’s status.
Refer to the following table for a complete description of the 
projector’s status lights:
Temperature 
light
Lamp light
Power light
Status lights
Light Status Description
Orange The projector is in sleep or standb y mode. You can unplug it or press the 
P power button to turn it on.
Flashing 
green The projector is warming up. Wait for the image to appear.
Green The projector is operating normally.
Flashing 
orange The projector is cooling down or preparing network monitoring. You can’t 
turn it back on (and you should not unplug it) until the light stops flashing 
and remains orange. 
Red or 
flashing red There is a problem with the projector. Check the other two lights and the 
information on page 117 to diagnose the problem. 
Flashing red  There is a problem with the fa n or temperature sensor. The air filter or 
vent may be clogged. Clean them or replace the air filter as described on 
page 105.
If this does not resolve the problem, stop using the projector, disconnect 
the power cable, and contact Epson as described on page 130. 
						

							
118Solving Problems
Flashing 
orangeRapid cooling is in progress. Although this is not an abnormal condition, 
projection will stop automatically if the temperature rises higher. Make 
sure there is plenty of space around the projector for ventilation, and that 
the air filter and vents are clear. If you’re using the projector above 4900 
feet (1500 m), turn on 
High Altitude Mode; see page 101.
Red The projector is overheating, whic h turns the lamp off automatically. 
Wait until the cooling fan stops, then unplug the power cord. Plug the 
power cord back in and press the 
Ppower button. Make  sure the room 
temperature is not above 95 °F (35 °C), and there is plenty of space 
around the projector for ventilation. If you’re using the projector above 
4900 feet (1500 m), turn on  High Altitude Mode; see page 101.
The air filter or vent may be clogged.  Clean them or replace the air filter 
as described on page 105.
If the projector continues to overheat after you clean the air filter, the 
problem may be caused by damage to the cooling fan or temperature 
sensor. Contact Epson for help as described on page 130.
Warning:  Except as specifically explained in this  User’s Guide, do not 
attempt to service this product yourself.
Flashing 
orange It’s time to replace the lamp. Se
e page 106 for instructions. If you 
continue to use the lamp after the replacement warning, there is an 
increased possibility that the lamp may break.
Flashing red The lamp may be burnt out. First  make sure the lamp cover is securely 
installed. If that’s not the problem, let the lamp cool, remove the lamp, 
and replace it as described on page 106. 
The air filter or vent may be clogged.  Clean them or replace the air filter 
as described on page 105.
If this does not resolve the problem, contact Epson as described on 
page 130.
Flashing red Power is cut off because of an internal problem. Unplug the power cord  and contact Epson for help, as described on page 130.
Flashing red The auto iris or ballast is malfunctioning. Unplug the power cord and  contact Epson for help, as described on page 130.
Status lights (continued)
Light Status Description 
						

							
Solving Problems119
Viewing Lamp Usage and Other Information
Use the Info menu to view information about the display settings of 
your computer and the number of hours the lamp has been used. 
Press the 
Menu button and highlight the Info menu. 
You see the lamp usage hours and various input signal settings on the 
right. 
The life span of the lamp  is about 5000 hours if the 
Brightness 
Control
 setting in the Settings menu is set to High (default), and 
6000  hours if the 
Brightness Control setting is set to Low. Make 
sure you have a spare lamp handy  if the usage hours on this menu 
are close to the life span of your lamp.
Solving Projector Operation Problems
The power doesn’t turn on.
■If the projector doesn’t turn on when you press the  Ppower 
button, make sure the power cable is connected to the projector 
and plugged into a working electrical outlet.
■The power cable may be defective. Disconnect the cable from the 
outlet and contact Epson as described on page 130.
■Check to see if the A/V Mute slide is closed. 
■Check the status lights (see page 117).
The buttons on the projector don’t work.
If the control panels buttons have been locked, try using the remote 
control instead. See page 99 for info rmation about locking the control 
panel.
note
The information displayed 
depends on the input signal 
currently selected. 
						

							
120Solving Problems
You hear the projector’s fan after the power has been turned 
off.
If Standby Mode is set to Communication On, the fans continue to 
operate after the projector has c ooled down. See page 101 for more 
information about this setting.
Solving Problems with the Image 
or Sound
No image appears on the screen.
■Check that the  Ppower light is green, not flashing. 
■The projector may be in standby or sleep mode. If the  Ppower 
light is orange, press the  Ppower button to turn the projector on.
■If the power was switched off and then on again, the projector 
may be cooling down. Wait until the  Ppower light stops flashing 
and remains orange; then press the  Ppower button again.
■Press the A/V Mute button on the remote control to make sure 
the picture has not been turned off temporarily. 
■Open the A/V Mute slide, if it is closed. 
■The attached computer may be in sleep mode or displaying a 
black screen saver. Try pre ssing a key on the computer.
■If you are projecting from a DV D player or other video source, 
make sure you turn it on and press its 
Play button.
■If you’re projecting through your computer’s USB port, make 
sure the 
USB Type B setting in the Extended menu is set to USB 
Display
 (see page 101). The USB disp lay feature is not available 
for Windows 98, Windows Me, or Macintosh.
You may need to install the USB display drivers manually by 
clicking 
My Computer, then EPSON_PJ_UD, then 
Empudse.exe.