Epson Powerlite 81p Multimedia Projector Users Guide

Solving Problems81
4. Highlight a solution (if this choice is available). Then press the 
Enter button to select the solution. 
Press the 
Esc button if you need to back up.
If the solution is to adjust one of the settings, use the   pointer 
button on the remote control or the left and right arrow buttons 
on the projector to adjust it.
5. To exit the Help system, press the 
? Help button.
If none of the suggestions solves your problem, see additional 
solutions to problems in the following sections....

82Solving Problems
Power
lightLamp
lightTemperature 
light Description
Red Flashing red  Flashing  red  There is an internal error in the projector. Turn the 
projector off and unplug it. Contact Epson for 
help.
Red Off Flashing red There is a problem with the fan or a sensor. Turn 
the projector off and unplug it. Contact Epson for 
help.
Red Flashing red Off The lamp is burned out, broken, or not installed 
correctly; or the lamp cover is open. Close the 
cover or replace or reseat the lamp, if...

Solving Problems83
Solving Problems with the Image or 
Sound
No image appears on the screen.
■Check that the power light is green, not flashing, and the lens cap 
is off. 
■The projector may be in standby or sleep mode. If the projector 
has not received any input signal for 30 minutes, it turns off the 
lamp to conserve the lamp life and save energy. If the power light 
is orange, press the P 
Power button to turn the projector on.
■Press the A/V Mute button to make sure the picture has not been 
turned...

84Solving Problems
Nothing appears on the external monitor.
■Make sure the VGA computer cable is connected to your 
computer’s video port and the projector’s 
Computer1/Component Video1 port. It will not work if you 
connected the computer cable to the projector’s 
Computer2/Component Video2 port.
■Make sure the cable from your monitor is connected to the 
projector’s 
Monitor Out port.
You see a blue screen with the message No Signal displayed.
■Make sure the cables are connected correctly, as described...

Solving Problems85
■Depending on your computer’s video card, you might need to use 
the Display utility in the Control Panel to make sure that both the 
LCD screen and external monitor port are enabled. See your 
computer’s documentation or online help for details.
If you’re using a PowerBook or iBook with 
Macintosh OS X:
1. From the Apple menu, select System Preferences, then click 
Display.
2. Select 
VGA Display or Color LCD, click Arrange or 
Arrangement, then put a check mark in Mirror Displays.
If...

86Solving Problems
Only part of the computer image is displayed.
■If you’re projecting from a computer or RGB video device, press 
the 
Auto button on the remote control. If this doesn’t work or if 
you’re projecting from a component, composite, or S-video 
device, you may need to adjust the 
Position setting in the Signal 
menu. See page 56 for more information.
■If you’ve enlarged part of the image using the E-Zoombutton 
on the remote control, press the 
Esc button to cancel zooming 
and return to...

Solving Problems87
The image isn’t rectangular, but trapezoid-shaped.
■Make sure the projector isn’t placed off to one side of the screen, 
at an angle, or the image won’t be rectangular. Place it directly in 
front of the center of the screen, facing the screen squarely.
■If you’ve tilted the projector upward, the image will be broader at 
the top. Turn on Auto Keystone correction as described on 
page 57 or hold down the   or   buttons on top of the 
projector until the image is rectangular.
The image...

88Solving Problems
The image is blurry.
■Adjust the focus using the focus ring.
■Make sure the lens cap is off.
■There may be dirt or smears on the lens. Clean the lens as 
described on page 70.
■Make sure the lens is not fogged by condensation. You may need 
to wait before using the projector after moving it from a cold 
environment.
■Make sure the projection distance is within the range described on 
page 14.
■Adjust the Sharpness setting on the Image menu (see page 54). 
You should be able to see the...

Solving Problems89
The colors of the image are not right.
■Try selecting a different Color Mode. See page 54 for 
instructions.
■If you’re displaying video, adjust the Color Intensity and Tint 
settings on the Image menu. See page 54 for instructions.
■Adjust the Brightness and Contrast settings on the Image 
menu. See page 54.
■Try adjusting the Color Adjustment setting on the Image menu. 
See page 54.
■Make sure the input signal setting on the Signal menu matches 
the signal from the connected device....

90Solving Problems
■Make sure the audio cable is connected to the correct Audio port. 
See page 21. 
■If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. Make sure the audio cable is securely connected to both 
the projector and your computer’s   headphone jack or
 audio out jack. See page 21.
■The wrong source may be selected. Press the Source Search 
button on the projector—or the Comp 1, Comp 2, S-Video, or 
Video...