Epson Powerlite 76c Multimedia Projector Users Guide

Solving Problems81
4. Highlight a solution (if this choice is available). Then press the 
Enter button to select the solution. 
Press the 
Esc button if you need to back up.
If the solution is to adjust one of the settings, use the   pointer 
button on the remote control or the left and right arrow buttons 
on the projector to adjust it.
5. To exit the Help system, press the 
? Help button.
If none of the suggestions solves your problem, see additional 
solutions to problems in the following sections....

82Solving Problems
Power
lightLamp
lightTemperature 
light Description
Red Flashing red  Flashing  red  There is an internal error in the projector. Turn the 
projector off and unplug it. Contact Epson for 
help.
Red Off Flashing red There is a problem with the fan or a sensor. Turn 
the projector off and unplug it. Contact Epson for 
help.
Red Flashing red Off The lamp is burned out, broken, or not installed 
correctly; or the lamp cover is open. Close the 
cover or replace or reseat the lamp, if...

Solving Problems83
Solving Problems with the Image or 
Sound
No image appears on the screen.
■Check that the power light is green, not flashing, and the lens cap 
is off. 
■The projector may be in standby or sleep mode. If the projector 
has not received any input signal for 30 minutes, it turns off the 
lamp to conserve the lamp life and save energy. If the power light 
is orange, press the P 
Power button to turn the projector on.
■Press the A/V Mute button to make sure the picture has not been 
turned...

84Solving Problems
You see a blue screen with the message No Signal displayed.
■Make sure the cables are connected correctly, as described in 
Chapter 1.
■Make sure the power to your computer or video source is 
turned on.
■If you’ve connected a computer and one or more video sources, 
you may need to press the 
Source Search button on the 
projector or the 
Comp, S-Video, or Video button on the remote 
control to select the correct source. Allow a few seconds for the 
projector to sync up after pressing...

Solving Problems85
If you’re using a PowerBook or iBook with
Macintosh OS 9:
1. From the Apple menu, select Control Panels, then click 
Monitors or Monitors and Sound.
2. Click the Arrange icon.
3. Drag one monitor icon on top of the other. This lets you display 
on the projector screen as well as the LCD screen.
4. If the 
Arrange icon isn’t available, click the Monitor icon. 
5. Select one of the listed 
Simulscan resolutions. (Allow a few 
seconds for the projector to sync up after making the...

86Solving Problems
■Make sure your computer’s resolution setting is correct. Ideally, 
it should be 1024 × 768 to match the projector’s native 
resolution. If this option isn’t available, select one of the other 
compatible video formats listed on page 98. 
■Windows:
Right-click the desktop, select 
Properties, click the Settings 
tab, and select a different resolution. 
■Macintosh OS X:
On the Apple menu, choose 
System Preferences, then 
click 
Display or Displays. Select a different resolution....

Solving Problems87
■The video signal may be split between the computer and the 
projector. If you notice a decline in the projected image quality 
when the image is displayed simultaneously on your laptop 
computer and the projector, turn off the laptop’s LCD display.
■If you’re projecting from a composite or S-Video source, check 
the 
Video Signal setting in the Signal menu. In most cases, leave 
it set at 
Auto. If you’re using a 60-Hz PAL video source, change 
this setting to 
PAL60. See page 58 for...

88Solving Problems
You see vertical stripes or the image still looks blurry after 
trying the solutions in the previous section.
■If you’re projecting from a computer and displaying an image that 
contains a lot of fine detail, you may notice one or more vertical 
stripes or bands, or some of the characters may look heavy or 
blurred. Press the 
Auto button on the remote control. This resets 
the projector’s tracking and sync settings.
■If further adjustment is needed, you can fine-tune the Tracking 
and...

Solving Problems89
■Check your computer display settings to correct the color balance.
■If the image seems dark, the lamp may be nearing time for 
replacement. Check the lamp hours as described on page 62 and 
replace it, if necessary, as described on page 75.
There is no sound.
■Press the   button on the remote control or projector to turn up 
the volume.
■If you’ve turned off the picture and sound, press the A/V Mute 
button on the remote control to turn them on again.
■If you’re using a VCR or other...

90Solving Problems
Solving Password Problems 
You have forgotten the password.
■Write down the request code that appears in the Password Protect 
Release screen and contact Epson. See “Where To Get Help” on 
page 92.
■If you turned on the password protect feature before setting the 
password and no password was set before, try using the default 
password: 
0000.
The remote control is not available.
You must have the remote control to enter the password. If necessary, 
you can purchase a replacement...