Epson Powerlite 765c Multimedia Projector Users Guide

Solving Problems161
■Try adjusting the Brightness and Contrast settings on the Image 
menu.
■Check your computer display settings to correct the color balance.
■The projector’s lamp may need to be replaced. See page 146 for 
instructions.
There is no sound, or the sound is not loud enough.
■Press the   button on the projector or remote control to increase 
the volume.
■Make sure A/V Mute is not enabled. (The A/V Mute button may 
have been pressed.) 
■Try adjusting the Volume setting in the Setting menu...

162Solving Problems
Solving Network Problems 
You don’t see your projector in the EMP Monitor window.
■Make sure that you’ve connected the projector to the network and 
configured it correctly; see page 52. Also, make sure you’ve 
registered the projector with EMP Monitor; see page 122.
■Make sure that Standby Mode in the projector’s Extended menu 
is set to 
Network ON.
■If the computer you are using is running Windows XP or 2000, 
you must be logged in as the Administrator.
■Try restarting your...

Solving Problems163
■If you’ve changed any settings for your projector or network, or 
restarted your computer, allow a minute or two for the 
connection to appear. If you’re using AirPort, try turning AirPort 
off and then on again.
■Make sure that you’re trying to connect to the right network. In 
Windows, verify that you’ve enabled your computer’s connection 
to the access point (see page 66) or that your wireless card or 
adapter is enabled and its SSID is set to match the projector’s 
ESSID (see...

164Solving Problems
■If you’re using Access Point mode and you’re connecting to the 
wrong network, you may be experiencing signal interference from 
another network. Try resetting your access point or base station, 
then restart NS Connection.
■If you’re using AirPort, the projector’s ESSID should match the 
AirPort network name, not the name of the AirPort base station. 
To check the network name, start the AirPort Admin utility, 
select your base station, and click 
Configure. Then click Show 
All...

Solving Problems165
You can’t edit scenario files in EMP SlideMaker after they 
have been transferred to the memory card.
You can only edit scenarios before they are transferred. Open the 
scenario files saved on your hard drive, make any changes, then 
transfer the scenario to your memory card.
You can’t transfer your slideshow to the memory card 
because you aren’t able to see the card’s drive letter.
You must insert the memory card in your computer’s PCMCIA slot 
before you select 
Send Scenario from...

166Solving Problems
Solving Problems with the Remote 
Control
The projector doesn’t respond to remote control commands.
■The remote control’s batteries may not be installed correctly or 
may be low on power. To change the batteries, see page 30. 
■Make sure you are within about 20 feet (6 meters) of the projector 
and within range of the projector’s front or back sensor 
(approximately 30° to the left or right and 15° above or below).
■Dim the room lights and turn off any fluorescent lights. Make 
sure...

Solving Problems167
Telephone Support Services
To use the Epson PrivateLine Support service, call (800) 637-7661 
and enter the PIN on the Epson PrivateLine Support card included in 
your Start Here kit. This is the fastest way of speaking to a live 
representative, and it’s free. This service is available 6
AM to 6PM, 
Pacific Time, Monday through Friday, for the duration of your 
warranty period.
You may also speak with a projector support specialist by dialing one 
of these numbers:
■U.S.: (562)...

168Solving Problems 

169
A
Software Installation
The EasyMP software CD-ROM includes the software you need to 
use the projector’s EasyMP features—for presenting over a wireless 
network, transferring PowerPoint presentations to a memory card, 
and monitoring the projector from a remote location. Epson Projector 
Software CD-ROM includes EMP Monitor and EMP Network 
Manager for presenting and monitoring the projector from a remote 
location. 
Windows System Requirements 
Before you install the software, make sure your...

170Software Installation
Macintosh System Requirements
Before you install the software, make sure your Macintosh meets the 
following requirements:
■Macintosh OS X 10.2.4 or later
■AirPort (802.11b) or AirPort Extreme (802.11g) wireless network 
interface
■Power Macintosh® series, iMac,® PowerBook,® or iBook® series
■At least 256MB of RAM
■At least 128MB of free hard disk space
■SVGA (800 × 600) or better display adapter and monitor 
(XGA or 1024 × 768 recommended)