Epson Powerlite 740c Multimedia Projector Users Guide
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Maintaining the Projector61 Cleaning the Air Filters and Vents Clean the air filters and air intake vents after every 100 hours of use. If they are not cleaned periodically, they can become clogged with dust, preventing proper ventilation. This can cause overheating and damage the projector. Follow these steps: 1. Turn off the projector. Wait for the Power light to stop flashing, then unplug the power cord. 2. Turn the projector upside down. 3. To clean the intake vents, use a small vacuum cleaner designed for computers and other office equipment. If you don’t have one, gently clean the vents with a soft brush (such as an artist’s paintbrush). 4. If the dirt is difficult to remove or the filter is broken, replace the filter as described on page 64. Contact your dealer or call Epson at 800-GO-EPSON (800-873-7766) to obtain a new filter. note To order replacement air filters, request part number V13H134A08. See page 11 for ordering information. Calgary-Quebec Users Guide.book Page 61 Thursday, January 20, 2005 9:26 AM
62Maintaining the Projector Replacing the Lamp and Air Filter The life span of the projection lamp is about 2000 hours if Brightness Control in the Setting menu is set to High (default), and 3000 hours if Brightness Control is set to Low. It is time to replace the lamp when: ■The projected image gets darker or starts to deteriorate. ■The message Replace the lamp appears on the screen when the lamp comes on and the lamp warning light flashes orange. To maintain projector brightness and image quality, replace the lamp as soon as possible. ■The lamp warning light flashes red (the lamp is burnt out). Contact your dealer or call Epson at 800-GO-EPSON (800-873-7766). Request part number V13H010L32. Follow these steps to replace the lamp and air filter: 1. Turn off the projector. 2. When the Power light stops flashing, unplug the power cord. 3. Let the projector cool for at least an hour (if it has been on). The lamp is extremely hot immediately after use. note When you get a replacement lamp for your projector, you should replace the filters. To check how long the lamp has been in use, see page 71. warning Let the lamp cool fully before replacing it. In the unlikely event that the lamp has broken, small glass fragments may be present and should be removed carefully to avoid injury. Calgary-Quebec Users Guide.book Page 62 Thursday, January 20, 2005 9:26 AM
Maintaining the Projector63 4. Turn the projector over. Press in on the tabs and lift up the lamp cover. 5. Loosen the two screws holding the lamp in place (you don’t need to remove them). 6. Hold the lamp as shown and pull it straight out. 7. Gently insert the new lamp. (If it doesn’t fit easily, make sure it is facing the right way.) Loosen, but don’t remove these screws warning This product includes a lamp component that contains mercury (Hg). Please consult your state and local regulations regarding proper disposal and do not put in the trash. Calgary-Quebec Users Guide.book Page 63 Thursday, January 20, 2005 9:26 AM
64Maintaining the Projector8. Once the lamp is fully inserted, tighten its screws. 9. Slide the air filter out and remove it. 10. Slide in the new air filter until it clicks in place. 11. Insert the two cover tabs, then press down on the cover until it snaps into place. 12. Reset the lamp timer as described in the next section. Calgary-Quebec Users Guide.book Page 64 Thursday, January 20, 2005 9:26 AM
Maintaining the Projector65 Resetting the Lamp Timer After you replace the lamp, you need to reset the lamp timer using the projector’s menus. 1. Press the Menu button on the remote control or on the projector’s control panel. You see the main menu. 2. Use the pointer button on the remote control (or the arrow buttons on the projector) to highlight Reset, then press Enter. You see this screen: 3. Select Lamp Hours Reset and press Enter. You see this prompt: 4. Select Yes and press Enter. 5. When you’re finished, press Esc or Menu to exit. Calgary-Quebec Users Guide.book Page 65 Thursday, January 20, 2005 9:26 AM
66Maintaining the Projector Transporting the Projector The projector contains many glass and precision parts. Follow these guidelines to prevent damage: ■When shipping the projector for repairs, use the original packaging material if possible. If you do not have the original packaging, use equivalent materials, placing plenty of cushioning around the projector. ■When transporting the projector a long distance, first place it in a hard-shell shipping case, then pack it in a firm box with cushioning around the case. (An optional case is available from Epson; see page 11.)note Epson shall not be liable for any damages incurred during transportation. Calgary-Quebec Users Guide.book Page 66 Thursday, January 20, 2005 9:26 AM
67 1 Solving Problems This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can’t solve yourself. The following information is included: ■Using the projector’s on-screen help system ■What to do when the projector’s status lights flash ■Solving projector operation problems ■Solving problems with the image or sound ■Solving problems with the remote control ■Contacting technical support Calgary-Quebec Users Guide.book Page 67 Thursday, January 20, 2005 9:26 AM
68Solving Problems Using On-Screen Help If the image doesn’t look right or your audio isn’t working, you can get help by pressing the blue ? Help button on top of the projector or on the remote control. The following choices are available: ■”No Signal.” or no image appears on the screen ■Problems with sound ■Language change Follow these steps to get help: 1. Press the blue ? Help button on the remote control or on the projector. You see the Help Menu. 2. Use the pointer button on the remote control or the arrow buttons on the projector to highlight menu items. 3. Press the Enter button on the remote control or on the projector to select the menu item. 4. To exit the help system, press the ? Help button. If none of the suggestions solve your problem, see additional solutions to problems in the following sections. Calgary-Quebec Users Guide.book Page 68 Thursday, January 20, 2005 9:26 AM
Solving Problems69 Checking Projector Status If your projector isn’t working correctly, first turn it off, wait for it to cool (the Power light stops flashing orange), and unplug it. Then plug the power cord back in and turn on the projector. If this doesn’t solve the problem, check the lights on top of the projector. What To Do When the Lights Flash The lights on top of the projector indicate the projector’s status. Refer to the following table for a complete description of the projector’s status lights: Temperature lightLamp light Power light Status lights Light Status Description Orange The projector is in sleep or standby mode. You can unplug it or press the P Power button to turn it on. Flashing green The projector is warming up. Wait for the image to appear. Green The projector is operating normally. Flashing orange The projector is cooling down. You can’t turn it back on (and you should not unplug it) until the light stops flashing and remains orange. Red There is a problem with the projector. Check the other two lights and the information on page 70 to diagnose the problem. Calgary-Quebec Users Guide.book Page 69 Thursday, January 20, 2005 9:26 AM
70Solving Problems Flashing red There is a problem with the fan or temperature sensor. Stop using the projector, disconnect the power cable, and contact Epson as described on page 78. Flashing orange Rapid cooling is in progress. Although this is not an abnormal condition, projection will stop automatically if the temperature rises higher. Make sure there is plenty of space around and under the projector for ventilation, and that the air filters and vents are clear. Red The projector is overheating, which turns the lamp off automatically. Wait until the cooling fan stops, then unplug the power cord. Plug the power cord back in and press the P Power button. Make sure the room temperature is not above 95 °F (35 °C), and there is plenty of space around and under the projector for ventilation. The air filters may be clogged. Clean or replace them as described on page 61. If the projector continues to overheat after you clean the air filter, the problem may be caused by damage to the cooling fan or temperature sensor. Contact Epson for help as described on page 78. Warning: Except as specifically explained in this User’s Guide, do not attempt to service this product yourself. Flashing orange It’s time to replace the lamp. See page 62 for instructions. If you continue to use the lamp after the replacement warning, there is an increased possibility that the lamp may break. Flashing red The lamp may be burnt out. First make sure the lamp cover is securely installed. If that’s not the problem, let the lamp cool, remove the lamp, and replace it as described on page 62. If this does not resolve the problem, contact Epson as described on page 78. Flashing red Power is cut off because of an internal problem. Unplug the power cord and contact Epson for help, as described on page 78. Status lights Light Status Description Calgary-Quebec Users Guide.book Page 70 Thursday, January 20, 2005 9:26 AM