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Epson Powerlite 732c Multimedia Projector Users Guide

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Page 71

Solving Problems71
Viewing Lamp Usage and Other Information
Use the Info menu to view information about the display settings of 
your computer and the number of hours the lamp has been used. 
Press the 
Menu button and highlight the Info menu. 
You see the lamp usage hours and various input signal settings on the 
right. 
The life span of the lamp is about 2000 hours if the 
Brightness 
Control
 setting in the Setting menu is set to High (default), and 
3000 hours if the 
Brightness Control setting is...

Page 72

72Solving Problems
Solving Problems with the Image 
or Sound
No image appears on the screen.
■Check that the Power light is green, not flashing, and the lens 
cap is off. 
■The projector may be in standby or sleep mode. If the Power 
light is orange, press the P
Power button to turn the projector 
on.
■If the power was switched off and then on again, the projector 
may be cooling down. Wait until the 
Power light stops flashing 
and remains orange; then press the P
Power button again.
■Press the A/V Mute...

Page 73

Solving Problems73
If you’re using a PC notebook:
■Hold down the Fn key on the keyboard and press the function 
key that lets you display on an external monitor. It may have an 
icon such as  , or it may be labelled 
CRT/LCD. Allow a few 
seconds for the projector to sync up after pressing it. Check your 
notebook’s manual or online help for details. 
On most systems, the   key lets you toggle between the LCD 
screen and the projector, or display on both at the same time.
■Depending on your computer’s...

Page 74

74Solving Problems
The message Not Supported is displayed.
■Make sure the correct input signal is selected in the Signal menu 
(see page 49).
■Make sure your computer’s resolution doesn’t exceed UXGA 
(1600 
× 1200) and the frequency is supported by the projector 
(see page 85). If necessary, change your computer’s resolution 
setting as described below. 
Only part of the computer image is displayed.
■Press the Auto button on the remote control.
■Make sure the image Position setting is correct on the...

Page 75

Solving Problems75
The image isn’t square, but keystone-shaped.
■If the top or bottom of the image is broader, press the   or   
button on the projector until the image is square.
■If the projector is angled toward the screen from the left or right, 
the image will be broader on one side. Center the projector in 
front of the middle of the screen, facing the screen squarely. 
The image contains static or noise.
■If you’re using a computer cable longer than 6 feet, or an 
extension cable, the image...

Page 76

76Solving Problems
You see vertical bands or the image still looks blurry after 
trying the solutions in the previous section.
■If you’re projecting from a computer and displaying an image that 
contains a lot of fine detail, you may notice vertical bands or some 
of the characters may look heavy or blurred. Press the 
Auto 
button on the remote control to reset the projector’s tracking and 
sync settings.
■If further adjustment is needed, you can fine-tune the Tracking 
and 
Sync settings manually using...

Page 77

Solving Problems77
■Try adjusting the Brightness and Contrast settings on the Image 
menu.
■Check your computer display settings to correct the color balance.
■The projector’s lamp may need to be replaced. See page 62 for 
instructions.
There is no sound, or the sound is not loud enough.
■Press the   button on the projector or remote control to increase 
the volume.
■Make sure A/V Mute is not enabled. (The A/V Mute button may 
have been pressed.) 
■Try adjusting the Volume setting in the Setting menu...

Page 78

78Solving Problems
Solving Problems with the Remote 
Control
The projector doesn’t respond to remote control commands.
■The remote control’s batteries may not be installed correctly or 
may be low on power. To change the batteries, see page 28. 
■Make sure you are within about 20 feet (6 meters) of the projector 
and within range of the projector’s front or back sensor 
(approximately 30° to the left or right and 15° above or below).
■Dim the room lights and turn off any fluorescent lights. Make 
sure...

Page 79

Solving Problems79
Telephone Support Services
To use the Epson PrivateLine Support service, call (800) 637-7661 
and enter the PIN on the Epson PrivateLine Support card included in 
your Start Here kit. This is the fastest way of speaking to a live 
representative, and it’s free. This service is available 6
AM to 6PM, 
Pacific Time, Monday through Friday, for the duration of your 
warranty period.
You may also speak with a projector support specialist by dialing one 
of these numbers:
■U.S.: (562)...

Page 80

80Solving Problems
Calgary-Quebec Users Guide.book  Page 80  Thursday, January 20, 2005  9:26 AM 
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