Epson P 4000 Manual

							Customizing Settings 51
Changing the View Mode SettingsYou can change the way certain files and folders are 
displayed.
1Select 
View Mode 
and press the 
OK
 button.
2Press left or right on the 4-way ring to set 
Auto-rotation 
on or off. When this setting is on (the 
default), image files that include an auto-rotation setting 
are automatically rotated on the P-4000. 
3Press down on the 4-way ring to move to the 
Folder 
View Mode
 setting. 
❍
Choose 
View by Date
 to have one folder created 
for each date that files are copied.
❍
Choose 
View by Memory card
 to have one folder 
created for each time a card is inserted.
4Press down on the 4-way ring to move to the 
Unsupported Files 
setting. 
Select 
Show
 if you want to see thumbnails for all files, 
including non-compatible file types. Select 
Hide
 to 
show only compatible files.
5When you are finished, press the 
OK
 button.
Selecting the Video Out SignalIf you have connected a TV, you may need to change the 
video output signal method. 
1Select 
Video Out 
and press the 
OK 
button.
2Press left or right on the 4-way ring to choose 
NTSC
 or 
PAL
. (Televisions sold for the North American market 
are NTSC.) 
If you change the setting while a device is connected, 
disconnect and reconnect the video cable.
3When you are finished, press the 
OK
 button.
Setting the Date and Time1Select 
Date and time
 and press the 
OK
 button to 
change these settings: 
						

							Customizing Settings 52
2Press right or left on the 4-way ring to change the value 
for the selected item.
3To go to the next option (
Month
 or 
Day
 for example), 
press up or down. Then press right or left to change that 
setting.
4After you finish making all settings, press the 
OK
 
button. 
Note: 
If you remove the battery, the date and time settings will be 
erased after about one day; so you’ll need to check and possibly 
change the settings. You’ll also need to check the date and time 
after changing the battery to make sure they are set correctly. Choosing the Language1Select 
Language
 and press the 
OK
 button to choose 
from among eight languages:2Use the 4-way ring to select the language you want, then 
press the 
OK
 button.
Checking the Remaining Storage 
Space1Select 
Hard Drive
 and press the 
OK
 button.
You may see a message while the P-4000 checks its 
space.
After a moment, you will see the amount of disk space 
used, the amount available, and the total disk space.
2Press the 
OK
 button to return to the Settings menu.
Italiano Francais
Espanol
Language setting
English (Intl.)
Nederlands
Deutsch 
						

							Maintenance and Troubleshooting 53
Chapter 7Maintenance and TroubleshootingThis chapter describes how to clean the P-4000 and solve 
problems.Cleaning the P-4000Follow these guidelines when cleaning the P-4000:❍
Turn off the P-4000 before cleaning.
❍
Use a clean, dry cloth to wipe it clean.
❍
Do not use harsh or abrasive cleaners.
❍
If necessary, clean the battery contacts with a dry cloth.
Error MessagesWhen a problem occurs, an error message or icon may 
appear on the LCD. Refer to the following table to diagnose 
an error message. For more assistance, see “Problems and 
Solutions” on page 54.Error message Description
A file access error has 
occurred. Do not eject the 
memory card if it is being 
accessed.Wait until the Access light turns 
off; then reinsert the memory 
card and try again.
An error occurred while 
verifying. Files will not be 
deleted.Some files to be deleted from 
the memory card were skipped. 
Check the files.
Some errors occurred 
while copying. Copying 
was canceled.Some files were skipped. The 
memory card may be 
write-protected. Check the 
memory card and try again. 
						

							Maintenance and Troubleshooting 54
Problems and SolutionsUse the information in this section to diagnose problems 
and find solutions.Power Problems 
Some errors occurred 
while deleting files. The 
operation was canceled.Some files were skipped. The 
memory card may be 
write-protected. Check the 
memory card and try again.
There is no response from 
the printer.Make sure the USB cable is 
connected correctly. Check your 
printer.
You must set the date and 
time to ensure correct 
operation. Set the correct date and time. 
(See page 51.)
Wait until the P-4000 cools 
down.
The battery power is running 
out. Charge the battery. See 
“Charging the Battery” on 
page 10 for details.
Press the Reset button. See 
“Resetting the P-4000” on 
page 57 for instructions. Error message Description
The power does not turn on.Cause What to do
The battery has run out. When the   icon appears on 
the top right corner of the LCD, 
the battery has run out. See 
“Charging the Battery” on page 10 
and charge the battery.
The battery is not installed 
correctly.Make sure the battery is installed 
correctly. See “Installing the 
Battery” on page 9.
The P-4000 may have shut 
off automatically to save 
battery power.Slide the power switch down to 
turn the P-4000 back on. 
						

							Maintenance and Troubleshooting 55
File Viewing Problems The image is not displayed.Cause What to do
The image format is not 
supported.Make sure the image is a supported 
f i l e  t y p e  ( J P E G  o r  s o m e  R A W  f i l e s ) .  
The image data is 
corrupted.Copy the image again.
The video or audio file 
is not supported.See “Supported Video Formats” or 
“Supported Audio Formats” on 
page 29. You may be able to 
convert your file to one of the 
supported formats.
The LCD is too dark. Adjust the LCD brightness. See 
“Adjusting the LCD Brightness” on 
page 48.
The USB cable is 
connected to the P-4000.No image is displayed on the LCD 
when the USB cable is connected or 
during certain operations.
A video cable is connected 
to the P-4000.The LCD turns off when you 
connect a video cable.
A video is not displayed clearly or stops abruptly.Cause What to do
The bit rate of the video is 
too high.Check the bit rate. See “Supported 
Video Formats” on page 29 for 
details.Sound breaks off when the video or audio is played.Cause What to do
The bit rate of the file is 
too high.Check the bit rate.
 See “Supported 
Video Formats” or “Supported 
Audio Formats” on page 29 for 
details.
No sound comes out when a video is played.Cause What to do
The Audio Codec of the 
file is not supported.Check the file format. See 
“Supported Video Formats” or 
“Supported Audio Formats” on 
page 29 for details. 
						

							Maintenance and Troubleshooting 56
File Operation Problems You cannot copy a file or files.Cause What to do
There is not enough space 
available on the hard drive to 
copy all of the files on the 
memory card.Delete unnecessary files or reduce 
the number of files to copy from 
the memory card.
The file may be damaged. Try to copy a different file.
Your P-4000 is connected to 
a computer running 
Windows 98.If you want to copy files to or from 
a computer running Windows 98, 
you need to install driver software. 
See the P-4000 Basics guide for 
instructions.You cannot delete a file.Cause What to do
The file is locked. Unlock the file and then delete it. 
(See “Protecting Files” on page 38 
and “Deleting Files and Folders” 
on page 36.)
You cannot locate files on the P-4000 when it is 
connected to your computer.Cause What to do
The files are in the 
PC_DATA folder.Open the PC_DATA folder in the 
Albums folder.You cannot rotate an image.Cause What to do
The image is not in an 
album.Copy the image into an album. 
You can only rotate images in 
albums.
The image is not in JPEG 
format.You can only rotate images in 
JPEG format.
The image file is too large. You cannot rotate JPEG images 
larger than 8.9 megapixels. 
						

							Maintenance and Troubleshooting 57
Printing Problems Updating the Firmware and Printer 
DriverEpson will occasionally update the P-4000 firmware. You 
can download the latest version from Epson’s Support web 
site: 
http://support.epson.com
. Instructions for updating 
the firmware in your P-4000 will be included with the 
download information.
Resetting the P-4000If the P-4000 locks up or stops working, or you want to 
restore the default values, you can reset it. 
Press the 
Reset
 button with a thin object.
The P-4000 shuts off, resets its default values, and comes 
back on.
 You cannot print.Cause What to do
The printer is not supported. See “Connecting the P-4000 to a 
Printer” on page 44 to make sure 
your printer is supported. 
The printer’s power is off. Turn on the printer.
The USB cable is not 
connected correctly.See “Connecting the P-4000 to a 
Printer” on page 44 and reconnect 
the cable.
You cannot print a JPEG 
image.Make sure the JPEG image does 
not exceed 4600 pixels in either the 
vertical or horizontal direction. 
						

							Maintenance and Troubleshooting 58
Where to Get HelpEpson provides technical assistance 24 hours a day through 
the electronic support services and automated telephone 
services listed below.To speak to a technical support representative, dial:
❍
U.S.: (562) 276-4303, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday. 
❍
Canada: (905) 709-3839, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
❍
Product name (Epson P-4000)
❍
Product serial number (located on the bottom edge of 
the P-4000)
❍
Proof of purchase (such as a store receipt) and date of 
purchase
❍
Description of the problem
You can purchase a replacement Lithium-ion battery 
(B32B818262) from an Epson authorized reseller. To find 
the nearest authorized reseller, please call 800-GO-EPSON 
(800-463-7766). To purchase online, please visit 
www.epsonstore.com (U.S. sales only). In Canada, please 
call (800) 463-7766 for a reseller referral.
Service Access
World Wide Web From the Internet, you can reach Epson 
Support at http://support.epson.com. 
At this site, you can download drivers 
and other files, look at product 
documentation, access troubleshooting 
information, and receive technical advice 
through e-mail.
Automated 
Telephone 
ServicesA variety of automated help services are 
available 24 hours a day, seven days a 
week. To use these services, you must 
have a touch tone telephone and call 
(800) 922-8911. 
						

							Notices 59
Appendix ANoticesSafety InstructionsRead all these instructions before using the Epson P-4000, 
and keep this guide handy for later reference. Follow all 
warnings and instructions marked on the P-4000 and any 
options.
Using the P-4000❍
Follow all warnings and instructions marked on this 
product.
❍
Use only AC adapter model A351H and Lithium-ion 
battery model D111A with this product.
❍
When connecting this product to a computer or other 
device with a cable, ensure the correct orientation of the 
connectors. Each connector has only one correct 
orientation. Inserting a connector in the wrong 
orientation may damage both devices connected by the 
cable.
❍
Do not insert objects into the slots or openings on this 
product.
❍
Do not touch the components inside this product unless 
instructed to do so in the documentation. Never force 
this product’s components into place. Although this 
product is designed to be sturdy, rough handling can 
damage it.
❍
Never spill liquid onto this product.
❍
If this product emits unusual noises, odors, or smoke, 
cancel the current operation and turn it off immediately. 
Disconnect the AC adapter from the product, then 
unplug the AC adapter from the power outlet. Contact 
Epson. 
❍
To prevent fire or electric shock, do not cover this 
product with a blanket or other covering that may give 
off a static electric shock.
❍
To prevent fire or electric shock, do not expose this 
product or its options to rain or moisture.
❍
To prevent fire or explosion, do not use this product 
where flammable or volatile gas is stored. 
						

							Notices 60
❍
Do not use this product outdoors during a 
thunderstorm.
❍
Do not use this product after moving it between 
extreme temperatures, which may cause condensation to 
form on electronic parts.
❍
If you use this product in places where the use of 
electronic devices is limited, such as in airplanes or 
hospitals, follow all instructions in those places.
Using the Battery
❍
If battery acid gets into your eyes or on your skin, 
immediately rinse the affected area thoroughly with 
water and seek medical treatment. If a battery is 
swallowed, seek medical treatment immediately.
❍
Use only an Epson Lithium-ion battery for the P-4000 
according to the instructions in this manual.
❍
Use only AC adapter model A351H and P-4000 
model G941B to charge batteries.
❍
Do not use the battery that comes with this product for 
other devices.
❍
To protect against short-circuiting, do not remove the 
outside sleeves of the battery.
❍
Do not handle the battery with wet hands or use it near 
water.
❍
Do not expose the battery to water or high humidity.
❍
Do not drop, puncture, disassemble, mutilate, or 
short-circuit the battery.
❍
Do not place the battery near or into fire or water.
❍
Do not use batteries that are leaking or damaged in any 
way.
❍
Do not charge the battery on devices except this 
product.
❍
Do not charge the battery near open flame or in very hot 
locations.
❍
Keep batteries away from heat sources.
❍
Do not leave the battery in a vehicle, to prevent the 
battery from overheating.
❍
Do not insert objects into any openings as they may 
touch dangerous voltage points or short-circuit 
components.
❍
Prevent the battery from coming into contact with 
metal objects that could short-circuit it, such as coins or 
keys.
❍
Do not insert the battery into power outlets or other 
power sources such as car cigarette lighter sockets.
❍
Do not solder wires or terminals directly to the battery.
❍
Do not touch battery terminals.