Epson Gts50 User Guide

							Home > Maintenance
Replacing the Roller Assembly Kit
It  is recommended that  you  replace  the  parts on  the  roller  assembly  kit after every  100,000 scans.
Note:
You can check the  number of scans by  starting EPSON Scan  Settings  and clicking   Maintenance.
Removal part Part number
Roller Assembly Kit B12B813421
To  replace  the  roller  assembly  kit,  follow  the  steps below:
Turn  off  the  scanner.
Remove all  paper from the  input tray.
Unplug  the  AC adapter from the  scanner.
Pull the  lever and open the  scanner  cover.
Press the  hook  on  the  separation pad,  then remove the  installed separation pad. 
						

							Caution:Do not  touch the  pick  spring. Hold the  new  separation pad  holder as  shown  below.
Insert the  bottom side  of the  new  separation pad  first,  then press the  hook  on  the  separation pad  to  attach  to  the  correct position.
Press the  hook  on  both sides  of the  paper feed roller  cover,  then open the  cover. 
						

							Slide and remove the  installed paper feed roller.
Caution:Do not  touch the  surface of the  paper feed roller. Hold the  new  paper feed roller  as  shown  below.
Slide the  new  paper feed roller  onto  the  spool. 
						

							Caution:Do not  install the  paper feed roller  in  reverse direction.
Close the  paper feed roller  cover,  then close  the  scanner  cover.
Turn  on  the  scanner.
Start EPSON Scan  Settings. Then,  click  Maintenance.
Click Reset  on  the  right of the  Number of Scans.
Click OK. 
						

							Home > Maintenance
Using the Security Slot
You can use an  optional  standard  security lock with  the  security slot. To  lock the  scanner, insert  the  lock into  the  back  of the  scanner  and
turn the  key to  lock the  scanner. Then,  secure the  cable  and the  scanner  to  a  stationary  place.
See the  User’s Guide  that  came with  the  security lock for detailed information. 
						

							Home > Solving  Problems
Scanner Problems
The  Lights  Are  Flashing
The  Scanner Does Not  Turn  On
You Cannot Start Epson  Scan
Pressing the  Start Button  Does Not  Start the  Correct Program
The Lights  Are Flashing
When an  error occurs, the  scanner  stops scanning  and the  Error  and Power lights  indicate  the  error type.
Power light
(Green) Error light
(Orange)Meaning
 Flashing Flashing
An   error has occurred.
Make  sure the  scanner  is connected  to  your computer properly.
Make  sure the  scanner  software  is fully  installed. See the   Start Here
sheet  for instructions  on  installing  the  scanner  software.
Paper is jammed  in  the  scanner. Remove the  jammed  paper from the
scanner. See  Paper Jams in  the  Scanner .
The  scanner  feeds more  than one  sheet  of paper at a  time.
Turn  off  the  scanner  and turn it on  again. If the  Error  and Power lights
are  still  flashing, the  scanner  may be  malfunctioning, or  the  scanner
light source  may need  to  be  replaced.  See  Epson  Technical Support for
details.
 Off On Scanner  cover  is open.
Top
The Scanner Does Not Turn On
Make  sure your scanner’s  AC adapter is securely connected  to  the  scanner  and a  working electrical outlet.
Make  sure the  electrical outlet works.  If necessary, test  it by  plugging  in  another electrical device  and turning  it on.
Top
You  Cannot Start Epson Scan
Make  sure the  scanner  is turned  on.
Turn  off  the  scanner  and computer,  then check the  interface cable  connection  between them to  make sure it is secure.
Use  the  USB  cable  that  came with  your scanner.
Connect the  scanner  directly  to  the  computer’s USB  port or  through one  USB  hub only. The  scanner  may not  work  properly when
connected  to  the  computer through more  than one  USB  hub.
If you  are  using any  TWAIN-compliant program,  make sure that  the  correct scanner  is selected  as  the  Scanner or  Source setting.
If you  upgraded  your computer’s operating system, you  need  to  reinstall Epson  Scan.  Uninstall  Epson  Scan  as  described  in
Uninstalling Your Scanning  Software
, then reinstall it as  described  on  the   Start Here sheet.
For  Windows  only: 
						

							Make  sure your scanner’s  name  appears under  Imaging  device  without a  (? ) or  an  exclamation (!)  mark in  the  Device Manager  window.  If
the  scanner’s  name  appears with  one  of these  marks  or  as  an  Unknown  device, uninstall  Epson  Scan  as  described  in  Uninstalling Your
Scanning  Software , then reinstall it as  described  on  the   Start Here sheet.
Top
Pressing the Start Button Does Not Start the Correct Program
Make  sure your scanner  software  is installed as  described  on  the   Start Here sheet.
Windows :  Click the  Events tab  in  your scanner’s  Properties window and make sure  Take no action is not  selected. Also, make
sure the   Start Button  is selected  in  the  Select an  event  list box, and  Start this  program is selected. For  details,  see   Assigning a
Program With Windows 8, Windows 7, and Windows Vista  or  Assigning a  Program With Windows XP .
Mac  OS X : Make  sure you  are  logged  on  as  the  user who installed the  scanner  software. Other  users must  first start  Epson
Scanner Monitor in  the  Applications  folder and then press the  
 Start button to  scan.
Top 
						

							Home > Solving  Problems
Paper Feeding Problems
Paper Jams in  the  Scanner
Double  Feed Error  (GT -S80 only)
Paper  Jams in the Scanner
If paper jams  inside  the  scanner, follow  the  steps below  to  remove jammed  paper.
Turn  off  the  scanner.
Remove all  paper from the  input tray.
Pull the  cover  lever and open the  scanner  cover.
Remove the  jammed  paper. 
						

							Note:Remove any  pages remaining  inside  the  scanner.
If paper is jammed  in  the  output tray, gently  pull  the  paper out  in  the  direction  shown.
Close the  scanner  cover. 
						

							Top
Double Feed Error (GT-S80  only)
When the  double feed error is detected  even  when the  error does  not  occur, try  the  following solution:Click Configuration  in  the  Epson  Scan  window,  select  the   Detect Double  Feed check box, then select   Standard as  the  Paper
Thickness.
If the  error does  not  clear, deselect  the   Detect Double  Feed check box.
See Epson  Scan  Help  for details.
Top