Epson EPL N2550 User Manual
Here you can view all the pages of manual Epson EPL N2550 User Manual. The Epson manuals for Printer are available online for free. You can easily download all the documents as PDF.
Page 241
Troubleshooting241 11 11 11 11 11 11 11 11 11 11 11 11 1. Press the unlock button to unlock the hooks. Then open the cover of the Duplex Unit. 2. Gently remove the jammed paper inside the cover. Be careful not to tear the paper. Note: ❏If paper is torn, be sure to remove all torn pieces. ❏When you cannot remove jammed paper by this procedure, open Cover A or Cover B and remove the jammed paper as described in Jam A B (Cover A or B) on page 235. 3. Close the Duplex Unit’s cover.
Page 242
242TroubleshootingNote: When the error is not cleared after doing the procedure above, remove the Duplex Unit from the printer and check if the paper jam occurs at the opening on the lower part of the printer’s rear. When the paper jam is cleared completely and Cover DM is closed, the jammed page’s print data is automatically reprinted. Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A) When a paper jam occurs in the location shown in the illustration below, the Jam MP A, Jam...
Page 243
Troubleshooting243 11 11 11 11 11 11 11 11 11 11 11 11 1. Pull out the paper cassette from the printer. 2. Remove the paper cassette’s cover and discard any crumpled paper. Then, reattach the cover. 3. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper.
Page 244
244TroubleshootingNote: Confirm that the jammed paper is not still deep inside the printer. 4. Reinsert the paper cassette. 5. Open Cover A and then close Cover A again. Note: After opening and closing Cover A, the error message is cleared.
Page 245
Troubleshooting245 11 11 11 11 11 11 11 11 11 11 11 11 Printing a Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a status sheet using the printer’s control panel or the printer driver. To print a status sheet from the printer’s control panel, see Printing a Status Sheet on page 192. To print a status sheet from the printer driver, see Printing a status sheet on page 85. Operational Problems The Ready light does not turn on The printer...
Page 246
246Troubleshooting The Ready light is on but nothing prints The optional product is not available Some error may have occurred. Check the LCD panel to see if an error message appears. Cause What to do Your computer may not be properly connected to the printer.Perform the procedure illustrated in the Setup Guide. The interface cable may not be plugged in securely.Check both ends of the interface cable between the printer and the computer. If you are using the parallel interface, be sure to secure...
Page 247
Troubleshooting247 11 11 11 11 11 11 11 11 11 11 11 11 The Properties dialog box does not appear or it takes too much time to open it (For Windows Only) The amount of a toner remaining is not updated (For Windows users only) EPSON Status Monitor is not installed.You have to install EPSON Status Monitor, or make settings manually in the printer driver. See Installing EPSON Status Monitor on page 86 or Making Optional Settings on page 85. Cause What to do Bidirectional communication is...
Page 248
248Troubleshooting Printout Problems The font cannot be printed Printout is garbled Note: If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative. Cause What to do You may use the printer fonts substituted for specified TrueType fonts.In the printer driver, choose the Print TrueType fonts as bitmap button in the Extended Settings dialog box. The selected font is not supported by your printer.Make sure that you have installed...
Page 249
Troubleshooting249 11 11 11 11 11 11 11 11 11 11 11 11 The printout position is not correct Graphics do not print correctly Print Quality Problems The background is dark or dirty Cause What to do The page length and margins may be set incorrectly in your application.Make sure that you are using the correct page length and margin settings in your application. The Paper Size setting may be incorrect.Make sure the correct paper size is set in the Tray Menu on the control panel. MP Tray Size setting...
Page 250
250Troubleshooting White dots appear in the printout Print quality or tone is uneven You may not be using the correct type of paper for your printer.If the surface of your paper is too rough, printed characters may appear distorted or broken. EPSON special paper, or smooth, high-quality copier paper is recommended for best results. See Available paper types on page 276 for information on choosing paper. The paper path inside the printer may be dusty.Turn off the printer. Clean internal printer...