Epson Brightlink 455wi Interactive Projector Users Guide

Solving Problems121
■The attached computer may be in sleep mode or displaying a 
black screen saver. Try pressing a key on the computer.
■If you are projecting from a DVD player or other video source, 
make sure you turn it on and press its 
Play button.
■If you are projecting video from a laptop, you may need to set the 
laptop to external output only.
■If you are projecting from a composite or S-Video video source, 
make sure the Video Signal setting is correct (see page 67).
■You can also try...

122Solving Problems
■Make sure the power for your connected equipment is turned on.
If you’re using a PC notebook: 
■Press the function key that lets you display on an external 
monitor. It may have an icon such as  , or it may be labelled 
CRT/LCD. You may have to hold down the Fn key while pressing 
it. Allow a few seconds for the projector to sync up after changing 
the setting. Check your notebook’s manual or online help for 
details. 
On most systems, the   key lets you toggle between the LCD...

Solving Problems123
The projector and notebook don’t display the same image
If you’re projecting from a notebook, and you can’t see your image on 
the projection screen and on your computer at the same time, follow 
these guidelines.
If you’re using a PC notebook:
■On most systems, there’s a function key that lets you toggle 
between the LCD screen and the projector, or display on both at 
the same time. It may be labeled 
CRT/LCD or have an icon such as 
. You may have to hold down the 
Fn key while...

124Solving Problems4. Do one of the following:
Mac OS X 10.6.x: Click 
Show displays in menu bar.
Other versions of Mac OS X: Make sure the 
VGA Display or 
Color LCD dialog box is selected, click the Arrangement or 
Arrange tab, then make sure the Mirror Displays checkbox is 
selected. 
Only part of the computer image is displayed.
■Press the Auto button on the remote control or the Enter button 
on the projector.
■Make sure the image Position setting is correct in the Signal 
menu. See page 68 for more...

Solving Problems125
The image contains static or noise.
■If you’re using a computer cable longer than 6 feet (1.8 meters), 
or an extension cable, the image quality may be reduced.
■Keep your computer and video cables away from the power cord 
as much as possible to prevent interference.
■The video signal may be split between the computer and the 
projector. If you notice a decline in the projected image quality 
when the image is displayed simultaneously on your notebook 
computer and the projector,...

126Solving Problems
You see vertical bands or the image still looks blurry after 
trying the solutions in the previous section.
■If you’re projecting from a computer and displaying an image that 
contains a lot of fine detail, you may notice vertical bands or some 
of the characters may look heavy or blurred. Press the 
Auto 
button on the remote control or the 
Enter button on the 
projector to reset the projector’s Tracking, Sync, and Position 
settings.
■If further adjustment is needed, you can...

Solving Problems127
■If you’re displaying video, adjust the Color Adjustment and 
Color Mode settings on the Image menu. You can also try 
adjusting the 
Color Saturation, Abs. Color Temp, and Tint 
settings on the Image menu.
■Try adjusting the Brightness and Contrast settings on the Image 
menu.
■Try adjusting the Power Consumption setting (see page 69).
■Check your computer display settings to correct the color balance.
■The projector’s lamp may need to be replaced. See page 107 for 
instructions....

128Solving Problems
■If you’re using a DVD player or other video source, make sure the 
cables are connected correctly, as described on page 33.
■If you are using a microphone connected to the projector’s Mic 
port, make sure the cable is connected securely and the 
Mic Input 
Volume
 on the Settings menu is adjusted correctly. See page 69 
for more information.
Solving Problems With the Interactive 
Pens
You see the message “Hardware device not found” when you 
try to use the Easy Interactive Driver....

Solving Problems129
■If the   pen icon has a red X on it, make sure the USB cable is 
securely connected to the projector and computer. Try 
disconnecting and reconnecting the cable to your computer. 
The pen doesn’t work.
■Make sure nothing is blocking the signal between the pen and the 
interactive pen receiver on the projector (see page 14). 
■Make sure the cable cover is in place to keep cables from blocking 
the signal.
■Make sure the pen batteries have enough power. If the light on 
the pen doesn’t...

130Solving Problems
The pen position is not accurate.
■If you use the E-Zoom + button on the remote control to enlarge 
the image, the pen position will not be accurate. When you return 
to the original size, the pen position should be correct.
■You may need to recalibrate (see page 49). 
■Make sure the cable cover is in place to keep cables from blocking 
the signal.
You’re having trouble calibrating.
■If the flashing circles don’t appear, make sure the VGA cable and 
USB cable are securely connected to...