Epson AcuLaser M2400DTN User Manual

							User’s Guide
NPD4346-00 EN
 
						

							Contents
Copyright and Trademarks
Operating System Versions
Safety Instructions
Warnings, Cautions, and Notes........................................................... 11
Important Safety Instructions............................................................ 11
Setting up the printer............................................................... 11
Finding the place for the printer. . . . . . . . . . . . .......................................... 13
Using the printer................................................................... 14
Handling consumable products and maintenance parts................................... 15
Safety Information..................................................................... 17
Laser safety labels.................................................................. 17
Internal laser radiation.............................................................. 17
Ozone safety...................................................................... 17
Chapter 1Getting to Know Your Printer
Where to Find Information. . ............................................................ 19
Printer Parts........................................................................... 20
Front view........................................................................ 20
Rear view......................................................................... 20
Inside the printer.................................................................. 22
Control panel...................................................................... 23
Options............................................................................... 24
Consumable Products................................................................... 24
Maintenance Parts...................................................................... 25
Chapter 2Printing Tasks
Loading Paper into Your Printer.......................................................... 26
MP tray.......................................................................... 26
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							Lower Paper Cassette Unit........................................................... 30
Selecting and Using Print Media.......................................................... 33
Labels............................................................................ 33
Envelopes......................................................................... 34
Thick paper....................................................................... 34
Semi-thick paper................................................................... 35
Transparencies.................................................................... 35
Custom paper size.................................................................. 36
Cancelling a Print Job................................................................... 37
From the printer................................................................... 37
From the computer................................................................. 37
Setting the Print Quality................................................................. 37
Using the Automatic setting......................................................... 38
Using the Advanced setting.......................................................... 39
Customizing print settings........................................................... 41
Toner Save mode.................................................................. 43
Setting the Advanced Layout............................................................. 44
Duplex printing.................................................................... 44
Modifying the print layout........................................................... 45
Resizing printouts.................................................................. 47
Printing watermarks................................................................ 49
Printing headers and footers......................................................... 53
Printing with an overlay............................................................. 55
Printing Web Pages to Fit Your Paper Size.................................................. 58
Chapter 3Installing Options
Optional Paper Cassette Unit............................................................. 59
Handling precautions............................................................... 59
Installing the optional paper cassette unit.............................................. 59
Removing the optional paper cassette unit.............................................. 63
Memory Module....................................................................... 63
Installing a memory module......................................................... 63
Removing a memory module. ........................................................ 67
Chapter 4Replacing Consumable Products/Maintenance Parts
Precautions During Replacement......................................................... 68
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							Replacement Messages.................................................................. 68
Chapter 5Cleaning and Transporting the Printer
Cleaning the Printer.................................................................... 71
Cleaning the pickup roller........................................................... 71
Cleaning inside the printer........................................................... 73
Transporting the Printer................................................................. 77
For long distances.................................................................. 77
For short distances................................................................. 78
Chapter 6Troubleshooting
Clearing Jammed Paper. . . . ............................................................. 79
Precautions for clearing jammed paper................................................ 79
Paper Jam around the standard lower paper cassette. . . .................................. 80
Paper Jam around the 250-sheet Paper Cassette Unit..................................... 80
Paper Jam in the 250-sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Paper Jam inside the printer......................................................... 82
Paper Jam around the MP tray....................................................... 86
Paper Jam around the rear cover...................................................... 91
Paper Jam around the DM tray....................................................... 92
Printing a Status Sheet.................................................................. 93
Operational Problems................................................................... 94
The Ready light does not turn on..................................................... 94
The printer does not print (Ready light off)............................................. 94
The Ready light is on but nothing prints............................................... 94
The optional product is not available.................................................. 95
The remaining service life of the toner cartridge is not updated (For Windows users only)...... 95
Printout Problems...................................................................... 95
The font cannot be printed.......................................................... 95
Printout is garbled................................................................. 96
The printout position is not correct................................................... 96
Graphics do not print correctly....................................................... 96
Print Quality Problems.................................................................. 97
The background is dark or dirty...................................................... 97
White dots appear in the printout..................................................... 97
Print quality or tone is uneven........................................................ 97
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							A vertical line appears on the printout................................................. 98
Toner smudges.................................................................... 98
Areas are missing in the printed image................................................. 98
Completely blank pages are output.................................................... 98
Printouts are extremely curled........................................................ 99
The printed image is light or faint..................................................... 99
The non-printed side of the page is dirty.............................................. 100
Print quality decreased............................................................. 100
Memory Problems..................................................................... 100
Insufficient memory for current task................................................. 100
Insufficient memory to print all copies................................................ 101
Paper Handling Problems.............................................................. 101
Paper does not feed properly........................................................ 101
Problems Using Options............................................................... 102
Feed jam when using the optional paper cassette....................................... 102
An installed option cannot be used................................................... 102
Correcting USB Problems.............................................................. 103
USB connections.................................................................. 103
Windows operating system......................................................... 103
Printer software installation......................................................... 103
Network Connection Problems (only for the DN model)..................................... 104
Cannot install software or drivers.................................................... 104
Cannot access the shared printer..................................................... 104
Status and Error Lights................................................................. 105
Canceling Printing.................................................................... 112
Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/M2410 series only)......... 113
The printer does not print.......................................................... 113
The printer or its driver does not appear in utilities in the printer configuration (Macintosh
only).......................................................................... 113
The font on the printout is different from that on the screen.............................. 113
The edges of texts and/or images are not smooth....................................... 114
The printer does not print normally via the USB interface................................ 114
The printer does not print normally via the network interface (only for the DN model)....... 114
An undefined error occurs (Macintosh only).......................................... 115
Chapter 7About the Printer Software
Using the Printer Software for Windows.................................................. 116
Using the printer driver. ........................................................... 116
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							Using EPSON Status Monitor....................................................... 118
Uninstalling the printer software.................................................... 126
Sharing the printer on a network.................................................... 126
Using the Printer Software for Macintosh................................................. 135
Using the printer driver. ........................................................... 135
Using EPSON Status Monitor....................................................... 137
Uninstalling the printer software.................................................... 142
Using the PostScript Printer Driver (Epson AcuLaser M2400/M2410 series only). . . . . . . . . . . . . . . .  143
System requirements.............................................................. 143
Using the PostScript printer driver with Windows...................................... 144
Using the PostScript printer driver with Macintosh..................................... 147
Using the PCL6 printer driver. .......................................................... 150
Appendix ATechnical Specifications
Paper................................................................................ 151
Available paper types.............................................................. 151
Paper that should not be used....................................................... 151
Printable area.................................................................... 152
Printer.............................................................................. 153
General.......................................................................... 153
Environmental................................................................... 154
Mechanical...................................................................... 154
Electrical........................................................................ 154
Standard and approvals............................................................ 155
Interfaces............................................................................ 155
USB interface..................................................................... 155
Ethernet interface................................................................. 156
Options.............................................................................. 156
Optional paper cassette unit........................................................ 156
Memory modules................................................................. 156
Consumable Products.................................................................. 157
Toner cartridge/Return toner cartridge............................................... 157
Maintenance Parts..................................................................... 157
Maintenance unit................................................................. 157
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							Appendix BWhere To Get Help
Contacting Epson Support.............................................................. 158
Before Contacting Epson. . . . ....................................................... 158
Help for Users in Europe. . . ........................................................ 158
Help for Users in Singapore......................................................... 158
Help for Users in Thailand.......................................................... 159
Help for Users in Vietnam.......................................................... 159
Help for Users in Indonesia......................................................... 160
Help for Users in Hong Kong....................................................... 161
Help for Users in Malaysia.......................................................... 162
Help for Users in India............................................................. 163
Help for Users in the Philippines.................................................... 164
Index
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							Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No
patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko
Epson Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the
registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft
®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
Apple
®, Macintosh®, Mac®, Mac OS®, AppleTalk®, Bonjour® are registered trademarks of Apple, Inc.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson
Corporation.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in
certain jurisdictions.
ITC Symbol is a trademark of International Typeface Corporation and may be registered in some jurisdictions.
Helvetica and Times are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
Adobe SansMM and Adobe SerifMM are registered trademarks of Adobe Systems Incorporated.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
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							PCL is the registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain
jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
owners. Epson disclaims any and all rights in those marks.
Copyright © 2010 Seiko Epson Corporation. All rights reserved.
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							Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2008 R2,
Server 2003, and Server 2003 x64.
❏Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic
Edition, and Windows 7 Professional Edition.
❏Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7
Home Basic x64 Edition, and Windows 7 Professional x64 Edition.
❏Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
❏Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64
Edition.
❏Windows XP refers to Windows XP Home Edition and Windows XP Professional.
❏Windows XP x64 refers to Windows XP Professional x64 Edition.
❏Windows 2000 refers to Windows 2000 Professional.
❏Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise
Edition.
❏Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64
Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.
❏Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
Edition.
❏Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Macintosh refers to Mac OS X.
❏Mac OS X refers to Mac OS X 10.4.11 or later.
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