Epson AcuLaser M2400D User Manual

							Replace Maintenance Unit (error)
Explanation:
The maintenance unit has reached the end of its service life and need to be replaced. 
Replace the maintenance unit with a new one. See “Replacing Consumable Products/Maintenance
Parts” on page 68 for instructions. See also the instructions that come with the maintenance unit.
Replace Maintenance Unit (error)
Explanation:
The maintenance unit has reached the end of its service life and need to be replaced. 
Replace the maintenance unit with a new one. See “Replacing Consumable Products/Maintenance
Parts” on page 68 for instructions. See also the instructions that come with the maintenance unit. 
You can continue printing by pressing the Start/Stop button but Epson cannot guarantee the quality
of the printout.
Check Paper Size
Explanation:
The paper loaded in the specified paper source does not match the required paper size.
Replace the loaded paper with the correct size paper and press the Start/Stop button to resume
printing, or press the + Cancel Job button to cancel the print job.
Manual Feed
Explanation:
Indicates that the Manual Feed setting is selected in the printer driver.
Make sure that the desired paper is displayed in the printer driver and loaded in the manual feed slot on
the MP tray. You have to press the Start/Stop button once when you want to print in manual feed
mode. 
If you want to print from the MP tray or the optional 250-sheet Paper Cassette Unit after printing in the
manual mode, be sure to clear the Manual Feed setting in the printer driver settings.
Note:
Before printing in the manual feed mode, take out the paper from other paper sources.
Duplex Printing Error
Explanation:
The printer has encountered problems during duplex printing. They may be caused by incorrect
settings for the paper source you are using.
Make sure you are using an appropriate type and size of paper for the duplex printing.
Paper Cassette Not Installed
Explanation:
The paper cassette is not installed, or not installed properly.
Install the paper cassette correctly.
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							Paper Out
Explanation:
There is no paper in the specified paper source.
Load paper of the size into the paper source.
Paper Jam
Explanation:
A paper jam occurs.
Clear the paper jam. See “Clearing Jammed Paper” on page 79 for instructions.
Reset All
Explanation:
All printer settings have been reset to the default configuration, or to the last settings that were saved.
Service Required (engine error)
Explanation:
A print engine error has been detected.
T u r n  o f f  t h e  p r i n t e r .  W a i t  a t  l e a s t  5  s e c o n d s ,  t h e n  t u r n  i t  b a c k  o n .  I f  t h e  l i g h t s  c o m e  o n  a g a i n ,  t u r n  o f f  t h e
printer, unplug the power cord, and contact a qualified service representative.
Cancel All Print Jobs
Explanation:
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently
receiving or printing.
Wait until the cancellation is finished.
Service Required (controller error)
Explanation:
A controller error has been detected.
Tu rn off  t he printe r. Wa it a t le ast 5 seconds, the n t urn it ba ck on. If  al l t he light s come  on ag ain, tu rn off
the printer, unplug the power cord, and contact a qualified service representative.
Canceling Printing
Press the +  Cancel Job button on the printer‘s control panel.
To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 37.
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							Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/
M2410 series only)
The problems listed in this section are those that you may encounter when printing with the PostScript
driver. All procedural instructions refer to the PostScript printer driver.
The printer does not print
CauseWhat to do
An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to
print is selected.
The printer or its driver does not appear in utilities in the printer configuration 
(Macintosh only)
CauseWhat to do
The printer name has been changed. Ask the network administrator for details, then select the
appropriate printer name.
The AppleTalk zone setting is incorrect (for Mac OS X 10.5
or below).Open the Print & Fax (for Mac OS X 10.5) or Printer Setup Utility
(Mac OS X 10.4), then select the AppleTalk zone that the printer is
connected to.
The font on the printout is different from that on the screen
CauseWhat to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings sheet of the printer’s
Properties dialog box.Specify the appropriate substitution fonts using the Font
Substitution Table.
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							The edges of texts and/or images are not smooth
CauseWhat to do
The Print Quality is set to Fast. Change the Print Quality setting to Fine or Maximum.
The printer does not have sufficient memory. Increase the printer memory.
The printer does not print normally via the USB interface
CauseWhat to do
For Windows users only
The Data Format setting in the printer’s Properties is not
set to ASCII or TBCP.The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or TBCP.
If your computer is running Windows Vista, Vista x64, XP, XP x64,
click the Device Settings tab in the printer’s Properties, then click
the Output Protocol setting and select ASCII or TBCP.
For Macintosh users only
The print setting in the application is set to Binary
encoding.The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting in
the application is set to ASCII encoding.
The printer does not print normally via the network interface (only for the DN 
model)
CauseWhat to do
For Windows users only
The Data Format setting is different from the data format
setting specified in the application.If the file is created in an application that allows you to change the
data format or encoding, such as Photoshop, make sure that the
setting in the application matches that in the printer driver.
For Windows users only
The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.
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							CauseWhat to do
For Windows users only
The print data is too large.Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. For details about setting, see the Network Guide.
For Windows users only
Printing cannot be performed using the network
interface.Click Advanced on the PostScript sheet of the printer’s Properties,
then change the setting from ASCII data (default) to TBCP (Tagged
binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. For details about setting, see the Network Guide.
An undefined error occurs (Macintosh only)
CauseWhat to do
The version of the Mac OS that you are using is
unsupported.This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.4.11 or later.
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							Chapter 7
About the Printer Software
Using the Printer Software for Windows
Using the printer driver
The printer driver is the software that allows you to adjust printer settings to get the best results.
Note:
The printer driver’s online help provides details on printer driver settings.
Note for Windows Vista users:
Do not press the power button or put your computer to standby or hibernate mode manually during
printing.
Accessing the printer driver
You can access the printer driver directly from any application programs, and from your Windows
operating system.
The printer settings made from any Windows applications override the setting made from the
operating system.
From the application
Click Print, Print Setup, or Page Setup from the File menu. As necessary, click Setup, Options,
Properties, or a combination of these buttons.
Windows 7 users
Click the start button, select Devices and Printers. Then right-click the printer and select Printing
preferences.
Windows Vista, Server 2008 users
Click  Start, click Control Panel, then double-click Printers. Right-click your printer’s icon,
then click Printing Preferences.
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							Windows XP, Server 2003 users
Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing
Preferences.
Windows 2000 users
Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing
Preferences.
Printing a status sheet
To confirm the current status of the printer, print a status sheet from the printer driver.
Note:
Print the status sheet on A4 size paper (Portrait.)
1. Access the printer driver.
2. Click the Optional Settings tab and then click Status Sheet.
Making Extended Settings
You can make various settings in the Extended Settings dialog box. To open the dialog box, click
Extended Settings on the Optional Settings tab.
Making Optional Settings
You can update the installed option information manually if you have installed options to your
printer.
1. Access the printer driver.
2. Click the Optional Settings tab, then select Update the Printer Option Info Manually.
3. Click Settings. The Optional Settings dialog box appears.
4. Make settings for each installed option, then click OK.
Displaying consumable product information
The remaining service life of the consumable products is displayed on the Basic Settings tab.
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							Note:
❏This function is available only when EPSON Status Monitor is installed.
❏This information might be different from the information displayed in EPSON Status Monitor. Use
EPSON Status Monitor to get more detailed information about consumable products.
❏If the genuine consumable products are not used, the level indicator and the alert icon showing the
remaining service life are not displayed.
Ordering consumable products and maintenance parts
Click the Order Online button on the Basic Settings tab. See “Order Online” on page 125 for details.
Note:
This function is available only when EPSON Status Monitor is installed.
Using EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you information
about its current status.
Installing EPSON Status Monitor
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the Software Disc in the CD-ROM drive.
Note:
If the Epson Install Navi screen does not appear automatically, click 
 Start, then click Computer
(for Windows 7, Vista or Server 2008) or click the My Computer icon on the desktop (for Windows
XP, 2000 or Server 2003). Right-click the CD-ROM icon, click Open in the menu that appears, then
double-click Epsetup.exe.
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							3. Click Software List.
Note:
❏See the Network Guide for information on installing EPSON Status Monitor on a network.
❏If you want to use the printer via the print server, you have to install EPSON Status Monitor from
the Software Disc with administrator privileges in each client.
4. Select Epson Status Monitor and then click the Next button.
5. Read the license agreement statement, then click Accept.
6. When the installation is complete, click Cancel.
Accessing EPSON Status Monitor
Click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and menu you
want to access.
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							Note:
❏You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional
Settings tab on the printer driver.
❏The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings
tab in the printer driver.
About You can obtain information about EPSON Status Monitor such as product versions or
interface versions.
Simple Status You can check printer status, errors, and warnings.
Detailed Status
*You can monitor detailed printer status. When a problem occurs, the most probable
solution is displayed. See “Detailed Status” on page 120.
Replacement Parts
Information
*You can obtain information on paper sources and replacement parts. See “Replacement
Parts Information” on page 121.
Job Information
*You can check print job information. See “Job Information” on page 122.
Notice Settings You can make specific monitoring settings. See “Notice Settings” on page 124.
Order  Online You can order consumable products and maintenance parts online. See “Order Online”
on page 125.
Tray Icon Settings You can set the information to display when the Tray icon is double-clicked while there
are no jobs sent from the computer.
*You can also access any of the menus by clicking the appropriate tab on each information window.
Note for Windows XP users:
EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Detailed Status
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