Epson Aculaser M2010D User Manual

Customer Support161
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should 
always be the first call for advise on problems; they can often solve problems quickly and easily as 
well as give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the 
occasional surf! The site provides a download area for drivers, Epson contact points, new product 
information...

Customer Support162
❏Product usage questions or problem
❏Enquiries on repair service and warranty
Help for Users in Thailand
New :For all productsContact for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), 
and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information...

Customer Support163
Epson Hotline
❏Sales enquiries and product information
❏Technical support
Epson Service Center
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro...

Customer Support164
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson 
Hong Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet 
to provide users with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:...

Customer Support165
Epson Helpdesk
❏Sales enquiries and product information (Infoline)
❏Enquiries on repair services & warranty, product usage and technical support (Techline)
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
Epson India Head Office - Bangalore
Epson India Regional Offices:
Fax: 603-56288388/399
Phone: 603-56288222
Phone:...

Customer Support166
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free 
number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the 
Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:
World Wide Web (http://www.epson.com.ph)
Information on product...

Index     167
A
Available paper, 153
C
Canceling printing, 106
Consumable products
Replacing, 64
Consumables
specifications (cartridge), 159
Contacting Epson, 160
Control panel
overview, 22
D
Duplex printing, 40
E
EPSON Status Monitor
Accessing EPSON Status Monitor (Macintosh), 135
Accessing EPSON Status Monitor (Windows), 116
Consumables Information (Windows), 118
Consumables Information Tab (Macintosh), 137
Getting printer status details (Windows), 117
Installing EPSON Status Monitor (Windows), 114
Job...

Index     168
Overlay
how to create (Windows), 51
how to print (Windows), 53
how to use (Windows), 51
P
Paper
available paper, 153
printable area, 154
Special media, 29
unavailable paper, 153
Paper jams
how to clear, 76
Paper source
MP tray, 25
PCL printer driver
about the PCL Mode, 149
hardware requirements, 149
system requirements, 149
PostScript printer driver
Accessing the PostScript printer driver (Macintosh), 148
Accessing the PostScript printer driver (Windows), 145
hardware requirements, 141...

Index     169
operational problems, 90
options, 97
paper handling problems, 96
PCL6/PCL5 mode, 110
PostScript 3 mode, 106
print quality problems, 93
USB problems, 97
U
Unavailable paper, 153
USB, 157
W
Watermark
how to make, 47
how to use, 45