Epson AcuLaser M2000DN User Manual

2. Open the printer’s output cover.
3. Carefully remove the paper from the paper path with both hands.
4. Close the output cover.
EPSON AcuLaser M1200 Series     User’s Guide
Troubleshooting     101
 

5. Open and then close the printer’s front cover. The jammed page’s print data is automatically
reprinted.
Paper jam — MP tray (AcuLaser M1200/EPL-6200L)
The following illustration shows what this type of jam looks like:
Follow these steps to clear a feed jam at the MP tray:
1. Remove paper stacked on the MP tray.
EPSON AcuLaser M1200 Series     User’s Guide
Troubleshooting     102
 

2. Gently pull out any sheets that have fed part way into the printer.
3. Close the output tray, and open the printer’s front cover.
4. Remove any pieces of paper that may have torn off or are remaining in the printer, and then
close the front cover.
Note:
If necessary, take out the developer cartridge and remove any paper left in the paper feed path.
Then reinsert the cartridge.
5. Tap the edges of the paper stack on a flat surface and carefully reload it into the MP tray.
Note:
Do not reload curled or...

The Ready light is on but nothing prints
CauseWhat to do
Your computer may not be properly connected to the
printer.Perform the procedure described in the Setup Guide.
The interface cable may not be plugged in securely. Check both ends of the cable between the printer and
the computer. Be sure to secure the connector using the
wire retaining clips.
You may not be using the correct interface cable. If you are using the parallel interface, make sure you use
a double-shielded, twisted-pair interface cable...

Graphics don’t print correctly
CauseWhat to do
You may need more memory. Graphics require large amounts of memory. Lower the
Print Quality setting in the printer driver. If your printer is
the EPL-6200, you can also install more memory into the
printer for a more permanent solution.
There is a page that could not be printed (AcuLaser M1200/EPL-6200L only)
CauseWhat to do
There was not enough memory to print all the pages. Graphics require large amounts of memory. To execute
your job, make sure that you...

Black or white bands appear in the printout
CauseWhat to do
The paper path inside the printer may be dusty. Turn off the printer. Clean internal printer components
by printing three pages with only one character per page.
Your paper may be moist or damp. This printer is sensitive to moisture absorbed by the
paper. The higher the moisture content in the paper, the
lighter the printed output. Do not store paper in a humid
or damp environment.
You may not be using the correct type of paper for your...

Completely blank pages
CauseWhat to do
The developer cartridge may be the end of its service life. If the toner status in the EPSON Status Monitor 3 utility
indicates that the amount of toner is low, see “Developer
Cartridge” on page 69 for information on replacing the
developer cartridge.
The developer cartridge is not installed correctly. Check that the developer cartridge is installed as
described under “Developer Cartridge” on page 69.
The problem may be with your application software or
interface...

Non-printed side of the page is dirty
CauseWhat to do
Toner may have spilled onto the paper feed path. Turn off the printer. Clean internal printer components.
White spots, black dots, or black horizontal lines appear in a cyclic manner in the printout
CauseWhat to do
There may be a problem with the photoconductor unit. Turn off the printer. Remove the unit, and reinstall it. If
this does not solve the problem, replace the
photoconductor unit as described under
“Photoconductor Unit” on page 74.
Memory...

Paper Handling Problems
Note:
❏The EPL-6200 comes with two standard paper sources, i.e., the MP tray and the manual feed
slot. The MP tray is the available paper source for the AcuLaser M1200/EPL-6200L.
❏The optional 500-Sheet Lower Paper Cassette Unit A4 is available only for the EPL-6200.
Paper does not feed properly
CauseWhat to do
The paper guides are not set correctly. Make sure that the paper guides in all the paper sources
are set correctly for the loaded paper size.
The paper source setting may...

Appendix A
Technical Specifications
Paper
Available paper types
This section explains what kind of paper you can use with your printer. Be sure only to use paper
mentioned in this section.
Note:
The printer is extremely sensitive to moisture. Be sure to store your paper in a dry environment.
General paper
You can use the following paper.
Paper Type Description
Plain paper Recycled paper is acceptable *
Weight: 60 to 90 g/m2 (16 to 24 lb)
Envelopes No paste and no tape
No plastic windows (unless...