Epson 915 W Manual

							Reset  menu
Resets  all  of  the  network  settings.
Submenu Function
Reset network
settings.To reset all of the Network settings, select Yes.
Info  Menu  (Display  Only)
Lets  you  check  the  status  of  the  image  signals  being  projected  and  the  status
of  the  projector.  Items  that  can  be  displayed  vary  depending  on  the  source
currently  being  projected.  Depending  on  the  model  used,  some  input
sources  are  not  supported.
s
 "Automatically  Detect  Input  Signals  and  Change  the  Projected  Image
(Source  Search)"  p.31Submenu Function
Lamp  HoursYou  can  display  the  cumulative  lamp  operating  time
*.
When  it  reaches  the  lamp  warning  time,  the  characters  are
displayed  in  yellow.
SourceYou  can  display  the  source  name  for  the  connected
equipment  currently  being  projected.
Input  SignalYou  can  display  the  content  of  Input  Signal set  in  the
Signal menu  according  to  the  source.
ResolutionYou  can  display  the  resolution.
Video  SignalYou  can  display  the  settings  for  Video  Signal in  the  Signal
menu.
Refresh  RateYou  can  display  the  
refresh
 rate
g.
Sync  InfoYou  can  display  the  image  signal  information.
This  information  may  be  needed  if  service  is  required.
List of Functions
91 
						

							Submenu Function
StatusThis  is  information  about  errors  that  have  occurred  on  the
projector.
This  information  may  be  needed  if  service  is  required.
Serial  NumberDisplays  the  projector's  serial  number.
Event  IDDisplays  the  application  error  log.
s "About  Event  ID"  p.108
*The cumulative use time is displayed as "0H" for the first 10 hours. 10 hours
and  above  is  displayed  as  "10H",  "11H",  and  so  on.
Reset  Menu
Submenu Function
Reset AllYou can reset all items in the Configuration menu to their default
settings.
The following items are not reset to their defaults: Input Signal,
User's Logo, all items for Network menus, Lamp Hours,
Language, Password, and User Button.
Submenu Function
Reset Lamp
HoursClears the cumulative lamp hours use time. Reset when you
replace the lamp.
List of Functions
92 
						

							Troubleshooting
This  chapter  explains  how  to  identify  problems  and  what  to  do  if  a  problem  is  found. 
						

							If  a  problem  occurs  with  the  projector,  the  Help  screen  is  displayed  to  assist
you  by  pressing  the  Help  button.  You  can  solve  problems  by  answering  the
questions.a
Press  the  [Help]  button.
The  Help  screen  is  displayed.
Using the remote control Using the control panel
b
Select  a  menu  item.
Using the remote control Using the control panel
c
Confirm  the  selection.
Using the remote control Using the control panel
Questions  and  solutions  are  displayed  as  shown  on  the  screen  below.
Press  the  [Help]  button  to  exit  the  Help.a
See  the  following  if  the  Help  function  does  not  provide  a
solution  to  the  problem.
s "Problem  Solving"  p.95
Using the Help
94 
						

							If  you  are  having  a  problem  with  the  projector,  first  check  the  projector's  indicators  and  refer  to  "Reading  the  Indicators"  below.
See  the  following  if  the  indicators  do  not  show  clearly  what  the  problem  might  be.s
 "When  the  Indicators  Provide  No  Help"  p.98
Reading  the  Indicators
The  projector  is  provided  with  the  following  three  indicators  that  indicate  the  operating  status  of  the  projector.
A
Power  indicator Indicates  the  operating  status.
Standby  condition
When  the  [t]  button  is  pressed  in  this  condition,  projection  starts.Preparing  for  network  monitoring  or  cool  down  in  progress
All  buttons  are  disabled  while the indicator is flashing.Warming  up
Warm-up  time  is  about  30  seconds.  After  warm-up  is  complete,  the  indicator  stops  flashing.
The  [t]  button  is  disabled  during  warm-up.Projecting
B
Lamp  indicator Indicates  the  projection  lamp  status.
C
Temp  indicator Indicates  the  internal  temperature  status.
Problem Solving
95 
						

							Refer  to  the  following  table  to  see  what  the  indicators mean  and  how  to  remedy  problems  that  they  indicate.
If  all  indicators  are  off,  check  that  the  power  cable  is  connected  correctly  and  that  the  power  is  being  supplied  normally.
Sometimes,  when  the  power  cable  is  unplugged,  the  
t indicator  remains  lit  for  a  short  period,  but  this  is  not  a  fault.
: Lit 
: Flashing 
: Off 
:  Varies  according  to  the  projector  status
Status Cause Remedy or Status
Internal  Error Stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the
Epson Projector Contact List.
s Epson Projector Contact ListFan Error
Sensor ErrorStop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the
Epson Projector Contact List.
s Epson Projector Contact ListHigh Temp Error
(overheating)The lamp turns off automatically and projection stops. Wait for about five minutes. After about five minutes the projector switches to standby
mode, so check the following two points.
•Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
•If the air filter is clogged, clean or replace it.
s "Cleaning  the  Air  Filter"  p.110, "Replacing the Air Filter" p.116
If the error continues after checking the points above, stop using the projector, remove the power plug from the electrical outlet, and contact
your local dealer or the nearest address provided in the Epson Projector Contact List.
s Epson Projector Contact List
When using at an altitude of 1500 m or more, set High Altitude Mode to On.
s "Extended Menu" p.81Lamp Error
Lamp FailureCheck the following two points.
•Take out the lamp and check if it is cracked.
s "Replacing  the  Lamp"  p.112
•Clean the air filter.
s "Cleaning  the  Air  Filter"  p.110
Problem Solving
96 
						

							Status Cause Remedy or Status
If it is not cracked: Reinstall the lamp and turn on the power.
If the error continues: Replace the lamp with a new one and then turn on the power.
If the error continues: Stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest
address provided in the Epson Projector Contact List.
s Epson Projector Contact List
If it is cracked: Contact your local dealer or the nearest address provided in the Epson Projector Contact List. (Images cannot be projected until
the lamp is replaced.)
s Epson Projector Contact List
When using at an altitude of 1500 m or more, set High Altitude Mode to On.
s "Extended Menu" p.81
Auto Iris Error
Power Err.Stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the
Epson Projector Contact List.
s Epson Projector Contact ListHigh Temp Warning (This is not an abnormality. However, if the temperature rises too high again, projection stops automatically.)
•Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
•If the air filter is clogged, clean or replace it.
s "Cleaning  the  Air  Filter"  p.110, "Replacing the Air Filter" p.116Replace Lamp Replace it with a new lamp.
s "Replacing the Lamp" p.112
If you continue to use the lamp after the replacement period has passed, the possibility that the lamp may explode increases. Replace it with a
new lamp as soon as possible.
a
•See the following if the projector is not operating properly,  even  though  the  indicators  are  all  showing  normal.
s "When  the  Indicators  Provide  No  Help"  p.98
•If  the  indicators  are  in  a  state  not  shown  in  this  table,  stop  using  the  projector,  remove  the  power  plug  from  the  electrical  outlet,  and  contact  your  local  dealer  or
the  nearest  address  provided  in  the  Epson  Projector  Contact  List.
s Epson  Projector  Contact  List
Problem Solving
97 
						

							When  the  Indicators  Provide  No  Help
If  any  of  the  following  problems  occur  and  the  indicators  do  not  offer  a
solution,  refer  to  the  pages  given  for  each  problem.
Problems  Relating  to  Images•No images appear
Projection  does  not  start,  the  projection  area  is  completely  black,
or  the  projection  area  is  completely  blue.s p.99
•Moving images are not displayed
Moving  images  being  projected  from  a  computer  appear  black
and  nothing  is  projected.s p.100
•Projection stops automaticallys p.100
•The message "Not supported" is displayeds p.100
•The message "No Signal" is displayeds p.100
•Interference or distortion appear in imagess p.102
•The image is truncated (large) or small, or the aspect ratio is not
suitable
Only  part  of  the  image  is  displayed,  or  the  height  and  width
ratios  of  the  image  are  not  correct.s p.102
•Image colors are not right
The whole image appears purplish or  greenish,  images  are  black
&  white,  or  colors  appear  dull.s p.103
•Images appear darks p.104Problems  when  projection  starts•The projector does not turn ons p.104Other  Problems•No sound can be heard or the sound is faints p.105
•No sound can be heard from the microphones p.105
•The remote control does not works p.106
•I want to change the language for messages and menuss p.106
•Mail is not received even if an error occurs with the projectors p.106
Problem Solving
98 
						

							Problems  Relating  to  ImagesNo  images  appear
CheckRemedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied.
Connect the projector's power cable correctly.
s "From Installation to Projection" p.30
Check that your electrical outlet or power source is functioning correctly.
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)" p.51
Is the A/V mute slide closed? Open the A/V mute slide.
s "Front/Top" p.10
Are the Configuration menu settings correct? Reset all of the settings.
s Reset - Reset All p.92
When using USB Display, set USB Type B to USB Display.
s Extended - USB Type B p.81
Is the image to be projected completely black?
(Only when projecting computer images)Some input images, such as screen savers, may be completely black.
Is the image signal format setting correct?
(Only when projecting images from a video source)Change the setting according to the signal for the connected equipment.
s Signal - Video Signal p.78
Is the USB cable connected correctly?
(Only when projecting USB Display)Check that the USB cable is connected correctly. Reconnect it if it is not connected or not connected properly.
Is Windows Media Center displayed in full screen?
(Only when projecting using USB Display or network connection)When Windows Media Center is displayed at full screen, you cannot project using USB Display or network connection.
Reduce the screen size.
Is an application using the Windows DirectX function displayed?
(Only when projecting using USB Display or network connection)Applications using the Windows DirectX function may not display images correctly.
Problem Solving
99 
						

							Moving  images  are  not  displayed  (only  the moving image portion turns black)
CheckRemedy
Is the computer's image signal being output to the LCD and the
monitor?
(Only when projecting images from a laptop computer or a
computer with a built-in LCD screen)Change the image signal from the computer to external output only. Check your computer's documentation, or contact
the computer's manufacturer.
Projection  stops  automatically
CheckRemedy
Is Sleep Mode set to On? Press the [t] button to turn the power on. If you do not want to use Sleep Mode, change the setting to Off.
s Extended - Operation - Sleep Mode p.81
"Not  supported"  is  displayed
CheckRemedy
Is the image signal format setting correct?
(Only when projecting images from a video source)Change the setting according to the signal for the connected equipment.
s Signal - Video Signal p.78
Do the image signal resolution and the refresh rate correspond to the
mode?
(Only when projecting computer images)Refer to the computer's documentation for how to change the image signal resolution and the refresh rate output from
the computer.
s "Supported Monitor Displays" p.127
"No  Signal"  is  displayed
CheckRemedy
Are the cables connected correctly? Check that all the cables required for projection are securely connected.
s "From Installation to Projection" p.30
Is the correct port selected? Change the image by pressing the [Source Search] button on the remote control or the control panel.
s "Automatically Detect Input Signals and Change the Projected Image (Source Search)" p.31
Is the power for the computer or video source turned on? Turn the power on for the equipment.
Problem Solving
100