Electrolux Ewt 1011 Instruction Book
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11 7. OPERATING PROBLEMS Many checks have been carried out during the manufacture of your washing machine. However, if you face a problem with its operation, please read the following sections before calling the After Sales service. SymptomCause The washing machine will not start or will not fill:•the washing machine is not correctly connected, the elec- trical installation is not working, •the cover of your washing machine and the drum flaps are not correctly closed, •you did not control the program start correctly, •there is a power failure, •the water supply is closed off, •the water tap is closed, •the water inlet is blocked. The washing machine fills up but empties again immediately:•the drain siphon is attached too low (see installation sec- tion). The washing machine will not spin or will not empty:•the drain pipe is blocked or kinked, •the drain filter is blocked, •the anti-unbalance mass safety device has tripped; bad distribution of washing in the drum, •the «Drain» program or the «Rinse hold» option is selected, •the height of the drain siphon is wrong. There is water on the floor around the washing machine:•excess detergent has made too much foam that over- flowed, •the detergent is not suitable for washing machine, •the drain siphon is not hooked on properly, •the drain filter was not put back into place, •the water inlet pipe is leaking. Washing results are not satisfactory:•the detergent is not suitable for machine washing, •there is too much washing in the drum, •the washing program is not appropriate, •there is not enough detergent. The machine is vibrating or noisy:•not all the packing was removed from the machine (see unpacking section), •the washing machine is not leveled and properly packed, •the washing machine is too close to the wall or furniture, •the washing is not well distributed in the drum, •the load is not sufficient. The washing cycle is much too long :•the water inlet is blocked, •there was a power supply failure or the water was cut off, •the motor temperature safety device tripped, •the water inlet temperature is lower than normal, •the foam detection safety system tripped (too much deter- gent) and the washing machine evacuated the foam, •the anti-unbalance mass safety device tripped, an additio- nal phase was added to distribute the washing in the drum better. The washing machine stops during a washing cy- cle :•the water or electricity supply is defective, •a rinse hold was programmed. The cover does not open during the cycle : •the « IMMEDIATE OPENING»* light is off, •the temperature of the washing water is too high. •the cover cannot open until 1 to 2 minutes after the washing machine has stopped*.
12 8. GUARANTEE Depends to the Sales Company. 9. AFTER SALES SERVICE If you have an operating problem, refer to the Operating problems section. If any work is necessary after you have made all your checks, your washing machine dealer is the first person authorized to take action. Otherwise, you can always call Consumers Help that will inform you of the address of an After Sales Service. When you call the After Sales Service, mention the model and product number of your washing machine, and its serial number. This information is given on the inside of the filter door and on the name plate at the back of the washing machine. If any work is done on your washing machine, insist that your After Sales Service uses manufacturer certified spare parts.The « DRUM POSITIONNING»* light** is not on at the end of the cycle:•the drum could not reach the right position due to a persis- tent unbalanced mass; turn the drum manually. The «End»* light ** flashes 4 times***:•the cover is not correctly closed. The «End»* light ** flashes 2 times***:•the drain filter is blocked, •the drain pipe is blocked or kinked, •the drain pipe is too high (see «installation»), •the drain pump is blocked, •the installation siphon is blocked. The «End»* light ** flashes 1 time***:•the water tap is closed, •the water network has been cut off. The «End»* light** flashes 10 times***:•the flaps of the drum door are opened. Softener of Javel water flows through the over- flow orifice when filling* :•you did not put in the right amount, •the siphons at the back of the detergents dispenser are blocked. * Depending on the model. ** Eliminate the causes of the failure if you find them, and then press on the «Start/Pause» pusbutton to restart the interrupted program. *** Depending on the model, some acoustic signals may be activated. SymptomCause
13 B. FOR THE INSTALLER 1. WARNINGS •This washing machine is heavy. Take care when moving it. •You must remove the packing on the washing machine before use. Failure to remove all transport protection devices can cause damage to the washing machine or nearby furniture. The washing machine must be unplugged while packing is being removed. •Do not allow any one other than a qualified plumber to make the hydraulic connections necessary to install your washing machine. •The washing machine must be plugged in to a power outlet with a conform earth. •Call a qualified electrician if the electrical installa- tion in your residence is such that you have to modify it before you can connect your washing machine.•Please read the instructions in the electrical con- nections chapter carefully before connecting your washing machine. •After installing your washing machine, make sure that it is not standing on its electrical power supply cable. •When your machine is installed on a carpeted floor, make sure that the carpet does not close off the ventilation openings near the bottom of the machine. •The power supply cable may be only replaced by the After Sales Service. •Your manufacturer cannot be held responsible for any damage resulting from a nonconform installa- tion. 2. TECHNICAL CHARACTERISTICS DIMENSIONS Height Width Depth850 mm 397 mm 600 mm VOLTAGE / FREQUENCY TOTAL POWER230 V / 50 Hz 2300 W WATER PRESSURE Connection to the water networkMinimum Maximum0,05 MPa (0,5 bar) 0,8 MPa (8 bars) Type 20x27 This washing machine complies with CEE directive 89-336 about the limitation of radioelectric disturbances and directive CEE 73-23 for electrical safety.
14 3. INSTALLATION 3.1. Unpacking Packing used to protect internal parts of the washing machine during transport must be removed before the washing machine is put into service for the first ti- me. Remove all packing from the washing machine. Tilt the washing machine sideways and then remove the packing under the motor, and straighten the washing machine. Tilt the washing machine back- wards, rotate it by a quarter of a turn on one of its corner to re- move the transport base. Open the washing machine lid and remove the immobilization packing and plastic films. Close the lid. Use a 10 mm spanner to remo- ve the two screws and spacers at the back. You can now see the openings that must be closed with the ca- ches in the pack attached to the washing machine; do not forget to fold down the central capsule. Make sure that you have remo- ved all these parts from your washing machine and keep them so that you can use them again if you need them for future transport.If you want to keep your washing machine aligned with the adjacent furniture, you can cut the pipe support strip at the back of your washing machine. Leave the two side closers in place. 3.2. Position Put the washing machine on a flat hard floor in a well ventilated room. Make sure that your washing machine does not touch the wall or any other furniture in the room. 3.3. Moving your washing machine If you want to move your washing machine, lift it onto its rollers by pulling the lever at the bottom of the washing machine all the way to the left. When you have put your washing machine into the required location, put the lever back into its initial position. 3.4. Leveling Precise leveling will prevent vibrations, noise and mo- vements of the washing machine during operation. Make the washing machine le- vel by adjusting the leveling screw that is too short. Unscrew the stand and locking collar assembly (lift the washing machine if necessary). When the washing machine is stable, maintain the stand on the ground and turn the locking collar as far as posible. 3.5. Water inlet Screw the supply ppe con- nector onto the water inlet tap (20x27 mm), remembering to use the washer provided with the washing machine. Open the water inlet tap.
15 You cannot prolong the water inlet pipe. If it is too short, buy a longer pipe provided for this purpose. 3.6. Drain The drain siphon must be pla- ced inside a drain pipe (or in a washbasin) at a height of between 70 and 100 cm. Make sure that it cannot fall. •Important: the drain pipe must never be prolonged. If it is too short, call a professional. 3.7. Electrical connection You can only connect this washing machine to 230 V single phase power supply. Check rating of the fuse line: 10 A at 230V. The washing machine must not be connected through an extension cable or a power bar. Check that the earthing connection is conform with the regulations in force.
The Electrolux Group. The world’s No.1 Choice. The Electrolux Group is the world largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vaccum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world.