Eizo Flexscan S2232w Users Manual

							
1Chapter 4  Troubleshooting

Chapter		 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer.
•  No-picture problems → See No.1 - No.2.
•  Imaging problems (digital input) → See No.3 - No.8.
•  Imaging problems (analog input) → See No.3 - No.12.
•  Other problems → See No.13 - No.16.
•  USB problems → See No.17.
Problems Possible	cause	and	remedy
1.	 No	picture • Power indicator does not light. • 
Check whether the power cord is connected correctly. If 
the problem persists, turn off the main power, and then 
turn it on again a few minutes later.
•  Turn the main power switch on.
•  Press 
.
•  Power indicator lights blue. • Set each adjusting value in [Brightness], [Contrast] and 
[Gain] to higher level. (see page 18, 20)
•  When using the long DVI cable, adjust the DVI input 
level using [DVI Input Level]. (see page 29)
•  Power indicator lights orange. • Switch the input signal with 
.
•  Operate the mouse or keyboard.
•  Check whether the PC is turned on.
.	 The	message	below	appears.
This message appears when the signal is not input correctly even when the monitor functions properly.
•  This message appears when no signal is input.
• The message shown left may appear, because some 
PCs do not output the signal soon after power-on.
•  Check whether the PC is turned on.
•  Check whether the signal cable is connected properly. 
•  Switch the input signal with 
.
•  When using the long DVI cable, adjust the DVI input 
level using [DVI Input Level]. (see page 29)
•  The message shows that the input signal is out of the 
specified frequency range. (Such signal frequency is 
displayed in red.)
  Example:
• Check whether the signal setting of your PC matches 
the resolution and the vertical frequency settings for the 
monitor. (see page 9)
•  Reboot the PC.
•  Select an appropriate display mode using the graphics 
board’s utility. Refer to the manual of the graphics board 
for details.
 fD  : Dot Clock
(Displayed only when the digital signal inputs)
  fH  : Horizontal Frequency
  fV  : Vertical Frequency
.	 The	screen	is	too	bright	or	too	dark. • Adjust using [Brightness] or [Contrast]. (The LCD 
monitor backlight has a fixed life span. When the screen 
becomes dark or begins to flicker, contact your local 
dealer.) (see page 18)
•  Turn on the Auto EcoView function. (see 
page 21) The 
monitor detects the environmental brightness to adjust 
the screen brightness automatically.
.	 Characters	are	blurred. • Check whether the signal setting of your PC matches 
the resolution and the vertical frequency settings for the 
monitor. (see page 9)
•  Adjust using [Smoothing]. (see 
page 16)
 
						

							
Chapter 4  Troubleshooting

ProblemsPossible	cause	and	remedy
.	 Afterimages	appear. • Use a screen saver or off timer function for a long-time 
image display.
•  Afterimages are particular to LCD monitors. Avoid 
displaying the same image for a long time.
6.	 Green/red/blue/white	dots	or	defective	dots	remain	 on	the	screen. • 
This is due to LCD panel characteristics and is not a 
failure.
7.	 Interference	patterns	or	pressure	marks	remain	on	 the	screen. • 
Leave the monitor with a white or black screen. The 
symptom may disappear.
8.	 Noise	appears	on	the	screen. • When entering the signals of analog input, change the 
setting to “On” in  from the  
menu.
•  When entering the signals of HDCP system, the normal 
images may not be displayed immediately.
•  When using the long DVI cable, adjust the DVI input 
level using [DVI Input Level]. (see page 29)
9.	 Display	position	is	incorrect.
•  Adjust image position so that it is displayed properly 
within the display area using [Position]. (see page 16)
•  If the problem persists, use the graphics board’s utility if 
available to change the display position.
10.	 Vertical	bars	appear	on	the	screen	or	a	part	of	the	 image	is	flickering.
• Adjust using [Clock]. (see page 15)
11.	 Whole	screen	is	flickering	or	blurring.
•  Adjust using [Phase]. (see page 15)
1.	 Upper	part	of	the	screen	is	distorted	as	shown	 below.																			
• This is caused when both composite sync (X-OR) 
signal and separate vertical sync signal are input 
simultaneously. Select either composite signal or 
separate signal.
1.	 The		icon	on	the	 Adjustment	menu	
	cannot	be	selected. • 
Smoothing setting may not be required depending on the 
display resolution. (You cannot choose the smoothing 
icon.)
•   is disabled when the screen is displayed in 
the following resolutions.
• 1680
 × 1050 (S2232W)
• 
1920 × 1200 (S2242W/S2432W)
•  Select [Enlarged] during  in the 
resolution of 1600 × 1200 (S2242W/S2432W)
•  Select [Normal] during .
1.	 The	adjustment	menu	does	not	appear. • Check whether the operation lock function works. 
 
(see page 25)
1.	 The	auto	adjust	function	does	not	work	correctly. • This function does not work when digital signal is input.
•  This function does not work correctly with some graphics 
boards.
16.	 No	audio	output. • Check whether the mini jack cable is correctly connected.
•  Check whether volume is set to 0.
•  Check the setting of the PC and the audio playback 
software.
 
						

							
Chapter 4  Troubleshooting

ProblemsPossible	cause	and	remedy
17.	 The	monitor	connected	with	the	USB	cable	is	not	 detected.	/	USB	devices	connected	to	the	monitor	
does	not	work. • 
Check whether the USB cable is connected correctly. 
(see page 30)
•  Change the USB port to another one. If the PC or 
peripheral devices works correctly by changing the USB 
port, contact your local dealer. (Refer to the manual of 
the PC for details.)
•  Reboot the PC.
•  If the peripheral devices work correctly when the PC and 
peripheral devices are connected directly, please contact 
your local dealer.
•  Check whether the PC and OS are USB compliant. (For 
USB compliance of the respective devices, consult their 
manufacturers.)
•  Check the PC’s BIOS setting for USB when using 
Windows. (Refer to the manual of the PC for details.)
 
						

							
Chapter 5  Reference

Chapter		 Reference
-1	 Attaching	an	Arm
The stand can be removed and replaced with an arm (or another stand) to be 
attached to the monitor. Use an arm or stand of EIZO option.
1	 Lay	the	LCD	monitor	on	a	soft	cloth	spread	over	on	a 	stable	
surface	with	the	panel	surface	facing	down.
2	 Remove	the	stand.	(Prepare	a	screwdriver.)
Unscrew the four screws securing the unit and the stand with the 
screwdriver.
3	 Attach	the	monitor	to	the	arm	or	stand.
Secure the monitor to the arm or stand using the screws specified in the 
user’s manual of the arm or stand.
Attention
•  When attaching an arm or stand, 
follow the instructions of their user’s 
manual.
•  When using another manufacturer’s 
arm or stand, confirm the following in 
advance and select one conforming to 
the VESA standard.
– Clearance between the screw holes: 
100 mm × 100 mm
–  Thickness of plate: 2.6 mm
–  Strong enough to support weight of 
the monitor unit (except the stand) 
and attachments such as cables.
  Use the screws as described below.
– Tilt stand	
EZ-UP stand	
Free mount type:	
The screws supplied with this 
monitor (M4 × 12mm)
– Height adjustable stand:	
The screws fixing the stand to the 
monitor
•  When using an arm or stand, attach it 
to meet the following tilt angles of the 
monitor.
– Up 45 degrees, down 45 degrees 
(horizontal display, and vertical 
display rotated 90 degrees 
clockwise)
•  Connect the cables after attaching an 
arm.
•  If you need to remove the EZ-UP 
stand, turn the panel on the monitor 
to the left and right a little to appear 
the four screws positioned under the 
stand. Then unscrew the four screws.
 
						

							
Chapter 5  Reference

-	 Folding	the	EZ-UP	stand
Perform the following procedures to fold the stand when re-packing a monitor 
with an EZ-UP stand.
1	 Remove	the	cable	holder.
2	 Lower	the	monitor	screen	position	until	the	hinge	of	 the	stand	
touches	the	stand	base,	and	attach	the	lock	metal	fitting.
Adjust the monitor angle so as the monitor screen not to touch the stand 
base.
HingeStand Base
Lock metal fitting
3	 Fall	the	monitor	screen	backward	with	keeping	slide-up	the	 “Unlock”	knob.
When maximally tilting (25º) the monitor screen backward, the “Unlock” 
knob may be hard to be slid-up. Then, slightly tilt up the monitor to 
vertical direction and slide-up the “Unlock” knob.
“Unlock” knob
 
						

							
6Chapter 5  Reference

5-3	 Specifications
SW
LCD Panel22.0-inch (560 mm) TFT color LCD with anti-glare
Viewing angle:  Horizontal 178°, Vertical 178° (CR:10 or more)
Dot Pitch0.282 mm
Horizontal Scan FrequencyAnalog: 31-82 kHzDigital: 31-65 kHz
Vertical Scan FrequencyAnalog: 55-76 Hz (Non-interlace)(1680 × 1050: 55-61 Hz)Digital: 59-61 Hz (Non-interlace)(VGA TEXT: 69-71 Hz)
Resolution1680 dots × 1050 lines
Max. Dot ClockAnalog: 150 MHzDigital: 120 MHz
Max. Display ColorApprox. 16.77 million colors: Applicable to 8 bit (1064.33 million colors/10bit LUT)
Display Area (H × V)473.8 mm × 296.1 mm
Power Supply100-120 VAC ±10%, 50/60Hz 0.85A200-240 VAC ±10%, 50/60Hz 0.43A
Power ConsumptionScreen Display On90W or less (with USB load, Speaker working)80W or less (without USB load, Speaker not working)
Power saving mode1.5W or less (for D-Sub single signal input, without USB load, when ste\
reo mini jack cable is not connected, [Input Signal] : “Manual”)
Power button Off1W or less (without USB load, when stereo mini jack cable is not connected)
Main Power switch Off0W
Input Signal ConnectorD-Sub mini 15-pin, DVI-D connector (Applicable to HDCP)
Analog Input Signal (Sync)Separate, TTL, positive/ negative
Composite, TTL, positive/ negative
Analog Input Signal (Video)Analog, Positive (0.7Vp-p/75Ω)
Digital Signal Transmission SystemTMDS (Single Link)
Video Signal MemoryAnalog signal: 45 (preset: 16)Digital signal: 10
Audio OutputSpeaker output: 0.5W + 0.5W (8Ω, THD: 3% or less)Headphone output: 2mW + 2mW
Line inputInput impedance : 48 kΩ (typ.)Input level :1.0 Vrms (Max.)
Plug & PlayVESA DDC 2B / EDID structure 1.3
Dimensions (Width) × (Height) × (Depth)
Main unit (including Height adjustable stand)511 mm (20.1 inch) × 439 - 521 mm (17.3 - 20.5 inch) × 208.5 mm \
 (8.2 inch)
Main unit (including  Tilt stand)511 mm (20.1 inch) × 415 mm (16.3 inch) × 205 mm (8.1 inch)
Main unit (including EZ-UP stand)511 mm (20.1 inch) × 351.5 - 516.5 mm (13.8 - 20.3 inch) × 279.9\
 mm - 307.5 mm (11.0 - 12.1 inch)
Main unit (without stand)511 mm (20.1 inch) × 333 mm (13.1 inch) × 85 mm (3.35 inch)
 
						

							
7Chapter 5  Reference

MassMain unit (including Height adjustable stand)Approx. 9.6 kg (21.2 lbs.)
Main unit (including  Tilt stand)Approx. 7.6 kg (16.8 lbs.)
Main unit (including EZ-UP stand)Approx. 11.4 kg (25.1 Ibs.)
Main unit (without stand)Approx. 6.6 kg (14.6 lbs.)
Movable rangeHeight adjustable standTilt: 40° Up, 0° DownSwivel: 35° Right, 35° LeftAdjustable height: 82 mm (3.2 inch)Rotation: 90° (clockwise)
Tilt standTilt: 30° Up, -5° Down
EZ-UP standTilt: 25° Up, 0° DownSwivel: 172° Right, 172° LeftAdjustable height: 165 mm (6.5 inch)Rotation: 90° (clockwise)
Environmental ConditionsTemperatureOperating temperature: 5 °C - 35 °C (41 °F - 95 °F)Storage temperature: -20 °C - 60 °C (-4 °F - 140 °F)
HumidityOperating humidity: 30% - 80% R.H. (no condensation)Storage humidity: 30% - 80% R.H. (no condensation)
PressureOperating: 700 to 1,060 hPaStorage: 200 to 1,060 hPa
USBStandardUSB Specification Revision 2.0
PortUpstream port × 1, Downstream port × 2
Supply currentDownstream: Max. 500mA/1 port
SW
LCD Panel22.0-inch (560 mm) TFT color LCD with anti-glare
Viewing angle:  Horizontal 178°, Vertical 178° (CR:10 or more)
Dot Pitch0.247 mm
Horizontal Scan FrequencyAnalog: 31-94 kHzDigital: 31-76 kHz
Vertical Scan FrequencyAnalog: 55-76 Hz (Non-interlace)(1920 × 1200: 55-61 Hz)Digital: 59-61 Hz (Non-interlace)(VGA TEXT: 69-71 Hz)
Resolution1920 dots × 1200 lines
Max. Dot ClockAnalog: 202.5 MHzDigital: 162 MHz
Max. Display ColorApprox. 16.77 million colors: Applicable to 8 bit (1064.33 million colors/10bit LUT)
Display Area (H × V)473.8 mm × 296.1 mm
Power Supply100-120 VAC ±10%, 50/60Hz 0.85A200-240 VAC ±10%, 50/60Hz 0.43A
Power ConsumptionScreen Display On90W or less (with USB load, Speaker working)80W or less (without USB load, Speaker not working)
Power saving mode1.5W or less (for D-Sub single signal input, without USB load, when ste\
reo mini jack cable is not connected, [Input Signal] : “Manual”)
Power button Off1W or less (without USB load, when stereo mini jack cable is not connected)
Main Power switch Off0W
Input Signal ConnectorD-Sub mini 15-pin, DVI-D connector (Applicable to HDCP)
 
						

							
8Chapter 5  Reference

Analog Input Signal (Sync)Separate, TTL, positive/ negative
Composite, TTL, positive/ negative
Analog Input Signal (Video)Analog, Positive (0.7Vp-p/75Ω)
Digital Signal Transmission SystemTMDS (Single Link)
Video Signal MemoryAnalog signal: 45 (preset: 16)Digital signal: 10
Audio OutputSpeaker output: 0.5W + 0.5W (8Ω, THD: 3% or less)Headphone output: 2mW + 2mW
Line inputInput impedance : 48 kΩ (typ.)Input level :1.0 Vrms (Max.)
Plug & PlayVESA DDC 2B / EDID structure 1.3
Dimensions (Width) × (Height) × (Depth)
Main unit (including Height adjustable stand)511 mm (20.1 inch) × 439 - 521 mm (17.3 - 20.5 inch) × 208.5 mm \
 (8.2 inch)
Main unit (including  Tilt stand)511 mm (20.1 inch) × 415 mm (16.3 inch) × 205 mm (8.1 inch)
Main unit (including EZ-UP stand)511 mm (20.1 inch) × 351.5 - 516.5 mm (13.8 - 20.3 inch) × 279.9\
 mm - 307.5 mm (11.0 - 12.1 inch)
Main unit (without stand)511 mm (20.1 inch) × 333 mm (13.1 inch) × 85 mm (3.35 inch)
MassMain unit (including Height adjustable stand)Approx. 9.6 kg (21.2 lbs.)
Main unit (including  Tilt stand)Approx. 7.6 kg (16.8 lbs.)
Main unit (including EZ-UP stand)Approx. 11.4 kg (25.1 Ibs.)
Main unit (without stand)Approx. 6.6 kg (14.6 lbs.)
Movable rangeHeight adjustable standTilt: 40° Up, 0° DownSwivel: 35° Right, 35° LeftAdjustable height: 82 mm (3.2 inch)Rotation: 90° (clockwise)
Tilt standTilt: 30° Up, -5° Down
EZ-UP standTilt: 25° Up, 0° DownSwivel: 172° Right, 172° LeftAdjustable height: 165 mm (6.5 inch)Rotation: 90° (clockwise)
Environmental ConditionsTemperatureOperating temperature: 5 °C - 35 °C (41 °F - 95 °F)Storage temperature: -20 °C - 60 °C (-4 °F - 140 °F)
HumidityOperating humidity: 30% - 80% R.H. (no condensation)Storage humidity: 30% - 80% R.H. (no condensation)
PressureOperating: 700 to 1,060 hPaStorage: 200 to 1,060 hPa
USBStandardUSB Specification Revision 2.0
PortUpstream port × 1, Downstream port × 2
Supply currentDownstream: Max. 500mA/1 port
	SW
LCD Panel24.1-inch (610 mm) TFT color LCD with anti-glare
Viewing angle:  Horizontal 178°, Vertical 178° (CR:10 or more)
Dot Pitch0.270 mm
Horizontal Scan FrequencyAnalog: 31-94 kHzDigital: 31-76 kHz
 
						

							
9Chapter 5  Reference

Vertical Scan FrequencyAnalog: 55-76 Hz (Non-interlace)(1920 × 1200: 55-61 Hz)Digital: 59-61 Hz (Non-interlace)(VGA TEXT: 69-71 Hz)
Resolution1920 dots × 1200 lines
Max. Dot ClockAnalog: 202.5 MHzDigital: 162 MHz
Max. Display ColorApprox. 16.77 million colors: Applicable to 8 bit (1064.33 million colors/10bit LUT)
Display Area (H × V)518.4 mm × 324.0 mm
Power Supply100-120 VAC ±10%, 50/60Hz 0.95A200-240 VAC ±10%, 50/60Hz 0.45A
Power ConsumptionScreen Display On95W or less (with USB load, Speaker working)90W or less (without USB load, Speaker not working)
Power saving mode1.5W or less (for D-Sub single signal input, without USB load, when ste\
reo mini jack cable is not connected, [Input Signal] : “Manual”)
Power button Off1W or less (without USB load, when stereo mini jack cable is not connected)
Main Power switch Off0W
Input Signal ConnectorD-Sub mini 15-pin, DVI-D connector (Applicable to HDCP)
Analog Input Signal (Sync)Separate, TTL, positive/ negative
Composite, TTL, positive/ negative
Analog Input Signal (Video)Analog, Positive (0.7Vp-p/75Ω)
Digital Signal Transmission SystemTMDS (Single Link)
Video Signal MemoryAnalog signal: 45 (preset: 22)Digital signal: 10
Audio OutputSpeaker output: 0.5W + 0.5W (8Ω, THD: 3% or less)Headphone output: 2mW + 2mW
Line inputInput impedance : 48 kΩ (typ.)Input level :1.0 Vrms (Max.)
Plug & PlayVESA DDC 2B / EDID structure 1.3
Dimensions (Width) × (Height) × (Depth)
Main unit (including Height adjustable stand)566 mm (22.3 inch) × 456 - 538 mm (18.0 - 21.2 inch) × 208.5 m\
m  (8.2 inch)
Main unit (including EZ-UP stand)566 mm (22.3 inch) × 380.4 - 533.5 mm (15.0 - 21.0 inch) × 279\
.9 mm - 307.6 mm (11.0 - 12.1 inch)
Main unit (without stand)566 mm (22.3 inch) × 367 mm (14.4 inch) × 85 mm (3.35 inch)
MassMain unit (including Height adjustable stand)Approx. 10.2 kg (22.5 lbs.)
Main unit (including EZ-UP stand)Approx. 12.0 kg (26.5 Ibs.)
Main unit (without stand)Approx. 7.2 kg (15.9 lbs.)
Movable rangeHeight adjustable standTilt: 40° Up, 0° DownSwivel: 35° Right, 35° LeftAdjustable height: 82 mm (3.2 inch)Rotation: 90° (clockwise)
EZ-UP standTilt: 25° Up, 0° DownSwivel: 172° Right, 172° LeftAdjustable height: 153.1 mm (6.0 inch)Rotation: 90° (clockwise)
 
						

							
0Chapter 5  Reference

Environmental ConditionsTemperatureOperating temperature: 5 °C - 35 °C (41 °F - 95 °F)Storage temperature: -20 °C - 60 °C (-4 °F - 140 °F)
HumidityOperating humidity: 30% - 80% R.H. (no condensation)Storage humidity: 30% - 80% R.H. (no condensation)
PressureOperating: 700 to 1,060 hPaStorage: 200 to 1,060 hPa
USBStandardUSB Specification Revision 2.0
PortUpstream port × 1, Downstream port × 2
Supply currentDownstream: Max. 500mA/1 port
Main	default	settings	(factory	settings)
Auto EcoViewOff
Smoothing3
FineContrast Mode Custom
PowerManagerOn
Input SignalManual
Screen SizeFull Screen
Off TimerDisable
Menu SettingsMenu SizeNormal
Menu Off Timer45 sec
Language English