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Edimax Router BR.6504N User Manual

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    3-6 Firmware Upgrade 
     
    The system software used by this router is called as ‘firmware’, just like any 
    applications on your computer, when you replace the old application with a 
    new one, your computer will be equipped with new function. You can also 
    use this firmware upgrade function to add new functions to your router, even 
    fix the bugs of this router. 
     
    To upgrade firmware, please follow the following instructions: 
     
    Please click ‘Tool’ located at the upper-right corner of web management 
    interface, then click ‘Firmware Upgrade’ on the left of web management 
    interface, then the following message will be displayed on your web browser: 
     
     
     
    Please click ‘Next’, and the following message will be displayed: 
     
     
     
    Click ‘Browse’ button first, you’ll be prompted to provide the filename of 
    firmware upgrade file. Please download the latest firmware file from our 
    website, and use it to upgrade your router.   
      
    						
    							 
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    After a firmware upgrade file is selected, click ‘Apply’ button, and the router 
    will start firmware upgrade procedure automatically. The procedure may take 
    several minutes, please be patient. 
     
     
     
     
     
     
     
     
     
    3-7 System Reset 
     
    If you think the network performance is bad, or you found the behavior of the 
    router is strange, you can perform a router reset, sometime it will solve the 
    problem. 
     
    To do so, please click ‘Tool’ located at the upper-right corner of web 
    management interface, then click ‘Reset’ on the left of web management 
    interface, then the following message will be displayed on your web browser: 
     
     
     
    Please click ‘Apply’ to reset your router, and it will be available again after 
    few minutes, please be patient. 
     
     
     
     
     
    NOTE: Never interrupt the upgrade procedure by closing the web 
    browser or physically disconnect your computer from router. If the 
    firmware you uploaded is corrupt, the firmware upgrade will fail, and 
    you may have to return this router to the dealer of purchase to ask for 
    help. (Warranty voids if you interrupted the upgrade procedure).    
    						
    							 
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    Chapter IV: Appendix 
     
    4-1 Hardware Specification 
     
    CPU: Ralink RT1310 
    Switch: Realtek RTL8305SC (5 Port Switch) 
    Wireless Module: Ralink RT2860+RT2820 
    Flash: 4MB   
    SDRAM: 16MB   
    WAN Port: 10/100M UTP Port x 1 
    LAN Ports: 10/100M UTP Port x 4 
    Antenna: RP-SMA Detachable Antenna x 3 (2T3R MIMO Technology) 
    Power: 12VDC, 1A Switching Power Adapter 
    Dimension: 192(H) x 115(W) x 29(D) mm 
    Transmit Power: 16dBm ± 2dBm 
    Temperature: 32~104°F (0 ~ 40°C) 
    Humidity: 10-90% (NonCondensing) 
    Certification: FCC, CE  
    						
    							 
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    4-2 Troubleshooting 
     
    If you found the router is working improperly or stop responding to you, 
    don’t panic! Before you contact your dealer of purchase for help, please read 
    this troubleshooting first. Some problems can be solved by yourself within 
    very short time! 
     
    Scenario Solution 
    Router is not 
    responding to me 
    when I want to access 
    it by web browser a. Please check the connection of power cord 
    and network cable of this router. All cords 
    and cables should be correctly and firmly 
    inserted to the router. 
    b. If all LEDs on this router are out, please 
    check the status of D/C power adapter, and 
    make sure it’s correctly powered. 
    c. You must use the same IP address section 
    which router uses. 
    d. Are you using MAC or IP address filter? 
    Try to connect the router by another 
    computer and see if it works; if not, please 
    perform a hard reset (pressing ‘reset’ 
    button). 
    e. Set your computer to obtain an IP address 
    automatically (DHCP), and see if your 
    computer can get an IP address. 
    f. If you did a firmware upgrade and this 
    happens, contact your dealer of purchase for 
    help. 
    g. If all above solutions don’t work, contact 
    the dealer of purchase for help. 
    Can’t get connected to 
    Internet a. Go to ‘Status’ -> ‘Internet Connection’ 
    menu, and check Internet connection status.
    b. Please be patient, sometime Internet is just 
    that slow. 
    c. If you connect a computer to Internet 
    directly before, try to do that again, and 
    check if you can get connected to Internet 
    with your computer directly attached to the  
    						
    							 
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    comm. device provided by your Internet 
    service provider. 
    d. Check PPPoE / L2TP / PPTP user ID and 
    password again. 
    e. Call your Internet service provide and check 
    if there’s something wrong with their 
    service. 
    f. If you just can’t connect to one or more 
    website, but you can still use other internet 
    services, please check URL/Keyword filter. 
    g. Try to reset the router and try again later. 
    h. Reset the comm. device provided by your 
    Internet service provider too. 
    i. Try to use IP address instead of hostname. If 
    you can use IP address to communicate with 
    a remote server, but can’t use hostname, 
    please check DNS setting. 
    I can’t locate my 
    router by my wireless 
    client a. ‘Broadcast ESSID’ set to off? 
    b. All three antennas are properly installed and 
    secured? 
    c. Are you too far from your router? Try to get 
    closer. 
    d. Please remember that you have to input 
    ESSID on your wireless client manually, if 
    ESSID broadcast is disabled. 
    e. If antenna is not installed, install them now 
    and never remove them. 
    File download is very 
    slow or breaks 
    frequently a. Are you using QoS function? Try to disable 
    it and try again. 
    b. Internet is slow sometimes, be patient. 
    c. Try to reset the router and see if it’s better 
    after that. 
    d. Try to know what computers do on your 
    local network. If someone’s transferring big 
    files, other people will think Internet is 
    really slow. 
    e. If this never happens before, call you 
    Internet service provider to know if there is  
    						
    							 
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    something wrong with their network. 
    I can’t log onto web 
    management interface: 
    password is wrong a. Make sure you’re connecting to the correct 
    IP address of the router! 
    b. Password is case-sensitive. Make sure the 
    ‘Caps Lock’ light is not illuminated. 
    c. If you really forget the password, do a hard 
    reset. 
    Router become hot  a. This is not a malfunction, if you can keep 
    your hand on the router’s case. 
    b. If you smell something wrong or see the 
    smoke coming out from router or D/C 
    power adapter, please disconnect the router 
    and D/C power adapter from utility power 
    (make sure it’s safe before you’re doing 
    this!), and call your dealer of purchase for 
    help. 
    The date and time of 
    all event logs are 
    wrong a. Adjust the internal clock of router. 
     
      
    						
    							 
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    4-3 Glossary 
     
    Default Gateway (Router): Every non-router IP device needs to configure a default 
    gateway’s IP address. When the device sends out an IP packet, if the destination is not on 
    the same network, the device has to send the packet to its default gateway, which will then 
    send it out towards the destination. 
    DHCP: Dynamic Host Configuration Protocol. This protocol automatically gives every 
    computer on your home network an IP address. 
    DNS Server IP Address: DNS stands for Domain Name System, which allows Internet 
    servers to have a domain name (such as www.Broadbandrouter.com) and one or more IP 
    addresses (such as 192.34.45.8). A DNS server keeps a database of Internet servers and 
    their respective domain names and IP addresses, so that when a domain name is requested 
    (as in typing Broadbandrouter.com into your Internet browser), the user is sent to the 
    proper IP address. The DNS server IP address used by the computers on your home 
    network is the location of the DNS server your ISP has assigned to you.  
    DSL Modem: DSL stands for Digital Subscriber Line. A DSL modem uses your existing 
    phone lines to transmit data at high speeds.  
    Ethernet: A standard for computer networks. Ethernet networks are connected by special 
    cables and hubs, and move data around at up to 10/100 million bits per second (Mbps).   
    Idle Timeout: Idle Timeout is designed so that after there is no traffic to the Internet for a 
    pre-configured amount of time, the connection will automatically be disconnected. 
     
    IP Address and Network (Subnet) Mask: IP stands for Internet Protocol. An IP address 
    consists of a series of four numbers separated by periods, that identifies a single, unique 
    Internet computer host in an IP network. Example: 192.168.2.1. It consists of 2 portions: 
    the IP network address, and the host identifier. 
     
    The IP address is a 32-bit binary pattern, which can be represented as four cascaded 
    decimal numbers separated by “.”: aaa.aaa.aaa.aaa, where each “aaa” can be anything 
    from 000 to 255, or as four cascaded binary numbers separated by “.”: 
    bbbbbbbb.bbbbbbbb.bbbbbbbb.bbbbbbbb, where each “b” can either be 0 or 1. 
    A network mask is also a 32-bit binary pattern, and consists of consecutive leading 
    1’s followed by consecutive trailing 0’s, such as 
    11111111.11111111.11111111.00000000. Therefore sometimes a network mask can also be 
    described simply as “x” number of leading 1’s.  
    						
    							 
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    When both are represented side by side in their binary forms, all bits in the IP address that 
    correspond to 1’s in the network mask become part of the IP network address, and the 
    remaining bits correspond to the host ID.   
     
    For example, if the IP address for a device is, in its binary form, 
    11011001.10110000.1001
    0000.00000111, and if its network mask is, 
    11111111.11111111.11110000.00000000 
    It means the device’s network address is   
    11011001.10110000.1001
    0000.00000000, and its host ID is, 
    00000000.00000000.00000000.00000111
    . This is a convenient and efficient method for 
    routers to route IP packets to their destination. 
    ISP Gateway Address: (see ISP for definition). The ISP Gateway Address is an IP 
    address for the Internet router located at the ISPs office.   
    ISP: Internet Service Provider. An ISP is a business that provides connectivity to the 
    Internet for individuals and other businesses or organizations.  
    LAN: Local Area Network. A LAN is a group of computers and devices connected 
    together in a relatively small area (such as a house or an office). Your home network is 
    considered a LAN.  
    MAC Address: MAC stands for Media Access Control. A MAC address is the hardware 
    address of a device connected to a network. The MAC address is a unique identifier for a 
    device with an Ethernet interface. It is comprised of two parts: 3 bytes of data that 
    corresponds to the Manufacturer ID (unique for each manufacturer), plus 3 bytes that are 
    often used as the product’s serial number. 
    NAT: Network Address Translation. This process allows all of the computers on your 
    home network to use one IP address. Using the broadband router’s NAT capability, you 
    can access the Internet from any computer on your home network without having to 
    purchase more IP addresses from your ISP.   
    Port: Network Clients (LAN PC) uses port numbers to distinguish one network 
    application/protocol over another. Below is a list of common applications and 
    protocol/port numbers: 
    Application Protocol Port Number
    Telnet TCP 23  
    						
    							 
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    FTP TCP 21 
    SMTP TCP 25 
    POP3 TCP 110 
    H.323 TCP 1720 
    SNMP UCP 161 
    SNMP Trap  UDP  162 
    HTTP TCP 80 
    PPTP TCP 1723 
    PC Anywhere  TCP  5631 
    PC Anywhere  UDP  5632 
     
     
    PPPoE: Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a secure data 
    transmission method originally created for dial-up connections; PPPoE is for Ethernet 
    connections. PPPoE relies on two widely accepted standards, Ethernet and the 
    Point-to-Point Protocol. It is a communications protocol for transmitting information over 
    Ethernet between different manufacturers 
     
    Protocol: A protocol is a set of rules for interaction agreed upon between multiple parties 
    so that when they interface with each other based on such a protocol, the interpretation of 
    their behavior is well defined and can be made objectively, without confusion or 
    misunderstanding.  
     
    Router: A router is an intelligent network device that forwards packets between different 
    networks based on network layer address information such as IP addresses. 
    Subnet Mask: A subnet mask, which may be a part of the TCP/IP information provided 
    by your ISP, is a set of four numbers (e.g. 255.255.255.0) configured like an IP address. It 
    is used to create IP address numbers used only within a particular network (as opposed to 
    valid IP address numbers recognized by the Internet, which must be assigned by 
    InterNIC).  
    TCP/IP, UDP: Transmission Control Protocol/Internet Protocol (TCP/IP) and Unreliable 
    Datagram Protocol (UDP). TCP/IP is the standard protocol for data transmission over the 
    Internet. Both TCP and UDP are transport layer protocol. TCP performs proper error 
    detection and error recovery, and thus is reliable. UDP on the other hand is not reliable.  
    						
    							 
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    They both run on top of the IP (Internet Protocol), a network layer protocol. 
     
    WAN: Wide Area Network. A network that connects computers located in geographically 
    separate areas (e.g. different buildings, cities, countries). The Internet is a wide area 
    network. 
     
    Web-based management Graphical User Interface (GUI): Many devices support a 
    graphical user interface that is based on the web browser. This means the user can use the 
    familiar Netscape or Microsoft Internet Explorer to Control/configure or monitor the 
    device being managed. 
      
    						
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