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Dyson Floor 2 Manual

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    							11
    Clearing blockages
    B
    A
    C
    D
    Check tools are clear
    of blockages.Wand and hose
    ARemove wand by pressing
    hose release buttons and
    sliding hose off wand.
    Check inside wand and
    hose for blockages.
    BPress lower hose release
    button at front of machine
    and slide hose out from
    the rear, holding lower
    cord hook.
    U-bend inspection
    CTilt machine forward, slide
    out U-bend, and check
    inside for blockages.
    Airway inspection
    DSqueeze valve release
    buttons and check inside
    for blockages. CAUTION
    • Turn power off and unplug
    before checking for
    blockages. Failure to do so
    could result in electric
    shock or personal injury.
    •If any part of your machine
    becomes blocked, it may
    overheat and then
    automatically shut off.
    Unplug machine and leave
    to cool down for at least
    60 minutes.
    • Please note: Clearing
    blockages is not covered
    by your machine’s
    limited warranty.
    • Beware of sharp objects
    when clearing blockages.
    • Refit all parts of the
    machine before using it.
    • If you hear a loud
    ‘racheting’ noise it
    means the brushbar 
    is obstructed.
    • The ‘ratcheting’ noise
    may also occur if your
    carpet or area rug is not
    adequately attached to
    the floor. If this happens,
    you should vacuum in
    bare floors mode.
    Clearing blockages
    DC14 wand
    www.dyson.com
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 11 
    						
    							12
    Brushbar maintenance
    Brushbar maintenance
    CAUTION
    • Turn power off, unplug
    machine, and allow
    machine to cool for 60
    minutes before brushbar
    maintenance. Failure to
    do so could result in
    electric shock or
    personal injury.
    • Ensure soleplate is 
    in correct position 
    before use.
    • Make sure all parts 
    have been replaced
    securely before using
    your machine.
    Lay the vacuum on its front.
    1Undo soleplate fasteners
    using a coin and 
    remove soleplate.
    2Remove lint and hair 
    from brushbar.
    Dyson Helplinecontact us at1-866-693-9766
    3Rest the three tabs on inside
    of bumper strip and secure
    soleplate back into position.
    When replacing the
    soleplate, it must be fitted
    securely with the bottom of
    the cleaner head to achieve
    optimal performance. Check
    the alignment of the soleplate
    with the front edge of the
    cleaner head.
    2
    1
    3
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 12 
    						
    							13
    Optional accessory
    use and maintenance
    Optional accessory
    use and maintenance
    www.dyson.com
    CAUTION
    Do not use your vacuum
    cleaner outdoors or on wet
    surfaces. Vacuum may be
    used inside a garage only
    when used with the Model
    08909 Dyson Car
    Cleaning Kit accessories. 
    If used in a garage, care
    should be taken to wipe the
    soleplate and wheels with 
    a dry cloth after vacuuming
    to clean off any sand, dirt,
    or pebbles that could
    damage delicate floors.
    Colors may vary.
    BCarpet – Press rear pedal
    AAttach low reach floor tool
    to wand and recline handle
    CBare floors – Press front pedal
    Low reach floor tool
    For easier cleaning under 
    low furniture
    A
    BD
    C
    Mini turbine head
    Advanced turbine head 
    removes dirt from upholstery, 
    stairs, and the car
    B
    A
    C
    BRemove and clean brushbars
    ARemove soleplate
    DReplace soleplate
    CReplace brushbarsAPush in to stop brushbar
    from spinning
    BAdapter release button
    not used on all models
    Mini turbine head
    maintenance
    A
    B
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 13 
    						
    							14
    Optional accessory 
    use and maintenance
    Dyson Helplinecontact us at1-866-693-9766
    Optional accessory
    use and maintenance
    ASprinkle Zorb onto carpet
    BEnsure machine is
    turned offDWait 30 minutes
    EVacuum the carpet
    CWork into carpet pile Use Zorb for carpet cleaning
    Zorb carpet powderFlexi crevice tool
    Extends and flexes to clean 
    awkward gaps and spaces
    AExtend and flex
    BUse with or without brush
    A
    B
    A
    BE
    D
    C
    Wait 30 minutes
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 14 
    						
    							15
    Troubleshooting your Dyson
    www.dyson.com
    Troubleshooting 
    your Dyson
    Refer to page 4 for an
    illustration of your DC14.
    If this does not help with
    your problem, please 
    call the Dyson Helpline 
    at 1-866-693-9766. 
    The Helpline is open 
    7 days a week to 
    answer your questions.
    Problem Potential solution
    Less than normal or no pickup • If vacuuming non-delicate carpeting, ensure brush control is set on carpets mode.
    from cleaner head or Note: brushbar will only spin when the handle is reclined.
    Machine turns off in use • Remove and check washable filter to see if it is clean (filter should be blue in
    color). Wash filter if necessary as shown on page 7.
    • If you removed the soleplate, it must be refitted flush with the cleaner head. If it is
    not, refit soleplate as shown on page 12 and re-check performance.
    • Be sure the filter housing, U-bend, and airway inspection valve are snapped in
    securely and confirm there are no blockages.
    Less than normal or no suction  • Confirm the U-bend is in place and that there are no blockages.
    from wand or hose
    • Remove the wand and check for blockages.
    • Confirm the hose has no blockages or holes by stretching it out.
    • Be sure the filter housing and airway inspection valve are snapped in securely and
    confirm there are no blockages.
    • Remove and check washable filter to see if it is clean (filter should be blue in
    color). Wash filter if necessary as shown on page 7.
    Brushbar not spinning • Ensure brush control is set on carpets mode. Note: brushbar will only spin when
    the handle is reclined.
    Loud ‘ratcheting’ noise coming from •Ratcheting may indicate there is an obstruction in the brushbar and is meant to
    cleaner head when vacuuming  protect the belt in the machine. Note: the ratcheting may also occur if your carpet
    is not adequately attached to the floor or if your rug has loose tassels. (This noise
    does not hurt the machine.)
    • Check to see if there is an obstruction in the brushbar as shown on page 12. 
    • Note: when refitting the soleplate it must be fitted securely. Affix as shown on page
    12. If there is no obstruction, you may want to set brush control to
    bare floors mode.
    Unit will not stand upright • Stand behind the vacuum holding the handle at a 45 degree angle. 
    • Locate and remove the airway inspection valve and take note of the square 
    plastic molding where the airway inspection valve plugs into. (It should slide 
    up and down.) 
    • Snap that square plastic piece up toward the ceiling.
    • After it snaps into place, the unit will stand upright.
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 15 
    						
    							Thank you for choosing to buy a Dyson. 
    If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-
    866-
    693-
    976 6with your serial
    number and details of where and when you bought the cleaner. Your serial number can be found on the rating plate,
    which is on the base of your machine between the wheels. Most questions can be solved over the phone by one of our
    Helpline staff. If your machine needs service, call the Dyson Helpline. We will discuss with you the options available for
    service. If your machine is under warranty and it is a covered repair, your machine will be repaired at no cost. To reach
    the Dyson Helpline call at 1-
    866-
    693-
    9766 toll free, or visit Dyson online at www.dyson.com
    To help us ensure you receive prompt and efficient service, please register your purchase with us. There are two ways to do this:
    • by completing and returning the enclosed form to us by mail. 
    • online at www.dyson.com 
    This will confirm ownership of your Dyson in the event of an insurance loss and enable us to contact you if necessary. If you have any questions about
    your Dyson, please call our Helpline at 1-
    866-
    693-
    9766, 7 days a week, or log on to our website at www.dyson.com
    What is covered
    Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase,
    when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no extra cost to you, all labor
    and parts necessary to ensure your vacuum cleaner is in proper operating condition during the warranty period. This warranty is subject to the
    following terms:
    What is not covered
    Dyson, Inc. shall not be liable for costs incurred as a result of:
    • Machines purchased from an unauthorized dealer.
    • Clearing blockages from your machine.
    • Use of parts not in accordance with the Owner’s Manual.
    • Careless operation or handling, misuse, and/or lack of maintenance or use not in accordance with the Owner’s Manual.
    • External sources such as weather.
    • Repairs or alterations carried out by unauthorized parties or agents.
    • Use of the vacuum cleaner other than for normal domestic household purposes within the United States, e.g., for commercial or rental purposes.
    • Use of parts and accessories other than those produced or recommended by Dyson, Inc.
    Warranty Service
    • Please fill out and return the Product Registration Form, or register on line at www.dyson.com
    • Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number,
    and date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found
    on the vacuum cleaner’s rating plate, which is on the base of your machine between the wheels.
    • All work will be carried out by Dyson, Inc. or its authorized agents.
    • Any replaced defective parts will become the property of Dyson, Inc.
    • Service under this warranty will not extend the period of this warranty.
    • If your machine is not functioning properly, please call the Dyson Helpline at 1-
    866-
    693-
    9766. Most issues can be rectified over the telephone by our
    trained customer care staff. If this is not possible Dyson, Inc. will arrange for your vacuum cleaner to be repaired and returned in full working order at
    no extra cost to yourself.
    Dyson customer care
    Limited 5 year
    household warranty
    Terms and Conditions of the
    Dyson 5 year limited warranty
    DYSON LIMITED  MALMESBURY  SN16 ORP  ENGLAND  UK
    230-240V 50Hz
    1200 WFOR PATENT INFORMATION SEE OPERATING MANUAL 02422-01-04
    DC14
    Your serial number can be
    found on the rating plate,
    which is on the base of your
    machine between the wheels.
    Note your serial number for
    future reference:
    Limited warranty and customer care
    16Dyson Helplinecontact us at1-866-693-9766
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 16 
    						
    							17
    Limited warranty and customer care
    www.dyson.com
    Warranty Limitations and Exclusions
    • Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular
    purpose, are limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you.
    • Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential
    damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by
    some states and so this limitation may not apply to you.
    • This warranty gives you specific legal rights. You may also have other rights which vary by state.
    • This warranty is not transferable. Terms and Conditions (continued)
    Do not pull
    on the cord.Do not place
    on stairs
    above you.Do not put
    your hands
    near the
    brushbar
    when in use.Do not use
    near open
    flame.Do not leave
    vacuum near
    heat sources.Do not pick
    up water 
    or liquids.Do not run
    over the cord.Do not pick
    up burning
    objects.
    This product is protected by the following intellectual property rights:
    Patent/Patent Application numbers: US 2004/0128789, JP 2004-537336, EP1361812, GB2393383, AU 2003269161, CA 2,497,762, EP1542574, 
    JP 2004-539183, US 10/528,804, W02004/028329, AU 2003269349, EP 1542576, JP 2004-539173, AU744408, EP1119282, JP 2002-527132,
    US6,519,807, AU2002231965, EP1361813, JP2002-567126, US 2004-0068829, AU744362, EP1121043, JP 2002-527131, US6,572,078, AU757043,
    EP1052923, JP 2001-525208, US6,691,849, GB0326102.1, AU2002226556, EP1370172, JP 2004-528876, US2004-0074213, AU2002225207,
    EP1361814, JP 2004-520137, AU2001240894, EP1268076, GB2360719, JP2003-528704, US 6,835,222, AU2002225232, EP1361815, GB2372435,
    JP 2004-520139, US2004-068827, GB2372436, AU637 272, EP0636338, JP 1948 863, US5,078,761
    Registered Design/Application numbers: AU154578, EP 000090865-0001 GB3012888, JP 1213916, US29/193,623, GB3015739
    Please note:Small details may vary from those shown.
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 17 
    						
    							www.dyson.com
    JN.18690 PN.08447-08-02 22/08/07
    18690_DC14_US_OPS_MAN  8/23/07  9:53 AM  Page 18 
    						
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