Dwin Electronics Transvision 4 Users Manual

							
36

Limited Warranty 
This warranty applies only to the first person or entity that purchases the Trans-
Vision
™ 4 for personal or business use and not for the purpose of distribution 
or resale. The warranty period is for one (1) year from the date of purchase for 
labor and parts.  DWIN Electronics shall not be liable or in any way responsible for any inci
-
dental or consequential damages of any kind. This warranty covers all defects 
in material and workmanship when shipped in its original container, with the 
following specific exceptions. These are: • damage to or deterioration of any accessory or decorative surface;
•  damage  caused  by  accident,  unreasonable  use  or  neglect,  specifically if  a  projector  is  overheated  due  to  an  improperly  ventilated  cabinet  or 
secondary enclosure;
• damage caused by improper installation or adjustment;
• damage caused  by accident, unreasonable use or neglect;
•  damage  from  failure  to  follow  instructions  contained  in  your  operating 
 
instructions;
•  damage from the performance of repairs by someone not authorized by  DWIN Electronics;
•  any  unit  on  which  the  serial  number  has  been  effaced,  modified,  or 
 
removed;
• damage occurring during shipment; and
•  units  which  have  been  altered  or  modified  in  design,  appearance  or 
 
construction.
This  warranty  covers  only  the  actual  defects  within  the  PRODUCT  itself, 
and DOES NOT cover the costs of installation or removal from a fixed instal
-
lation, normal set-up or adjustments, claims based on any misrepresentation 
by the seller, or performance variations resulting from installation related cir
-
cumstance such as signal quality, AC power or incompatibilities with source 
devices or software. This warranty specifies the acceptable image quality standards of the Digital 
Micromirror Device (DMD) technology of the TransVision
™ 4 DLP™ projector for 
warranty coverage. Definition of DMD Defect:
•  Dark Pixel:  A dark pixel is a single pixel or mirror that is non-functional (stuck) in the OFF position.
•  Bright Pixel:  A bright pixel is a single pixel or mirror that is non-functional  (stuck) in the ON position.
•  Unstable Pixel:  An unstable pixel is a single pixel or mirror that does not  operate in sequence with parameters loaded into memory. The unstable 
pixel appears to be flickering asynchronously with the image.
Acceptable Criteria:
•  Dark Pixel – No more then 4 dark pixels.
•  Bright Pixel – No bright pixels. 
						

							
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•  Unstable Pixel – No unstable pixels.
DWIN Electronics will, at its option, either repair or replace the defect, or 
replace the defective product or part thereof at no charge to the owner for parts 
and labor covered by this warranty. If a unit is examined which is not in need 
of repair, you will be charged for the examination and return shipping. You  must  pay  shipping  charges  incurred  in  getting  your  product  to  the 
factory. We will pay the return shipping charges if the repairs are covered by 
the warranty. Please save the original shipping carton. A charge will be made 
for an additional carton.
If your product needs service, you should notify us at:
SERVICE DEPARTMENT
DWIN Electronics, Inc.
710 North Mariposa  Street, Burbank CA 91506
Tel: ( 818 ) 239–1500,  Fax: ( 818 ) 239–1506  E-mail: [email protected]
NOTE:  You  will  need  to  present  the  original  bill  of  sale  to  establish  the 
date of purchase.
Limited 90-Day Warranty – Projector Lamps
TransVision™ 4 lamps are rated for up to 2,000 hours of use during which the 
lamp brightness may drop to 50 percent of the original brightness.  Actual  projector  lamp  service  life  varies  greatly  depending  upon  several 
factors such as duration of each projector session, frequency of on/off switch
-
ing, environmental conditions, presence of adequate projector ventilation, etc. 
The specified 2000 hour lamp life rating is not guranteed in any way.  DWIN  warrants  its  projector  lamps  for  90  days  from  the  original  date  of 
consumer purchase.  DWIN Electronics shall not be liable or in any way responsible for any inci
-
dental or consequential damages of any kind.  This warranty covers all defects in lamp material and workmanship for 90 
days from the date of lamp or projector purchase with the following specific 
exceptions. These are: • damage caused by improper installation or adjustment;
•  damage  caused  by  accident,  unreasonable  use  or  neglect,  specifically if  a  projector  is  overheated  due  to  an  improperly  ventilated  cabinet  or 
secondary enclosure;
•  damage  from  failure  to  follow  instructions  contained  in  your  operating 
 
instructions;
•  damage from the performance of repairs by someone not authorized by  DWIN Electronics;
•  any  unit  on  which  the  serial  number  has  been  effaced,  modified,  or 
 
removed;
•  any failed lamp with a serial number that does not match the serial number  associated with the projector 
						

							
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•  any failed replacement lamp with a serial number that does not match the serial number of the replacement lamp. 
•  damage occurring during shipment;
•  units  which  have  been  altered  or  modified  in  design,  appearance  or 
 
construction.
To  make  a  warranty  claim  on  any  lamp,  you  must  contact  DWIN  Elec
-
tronics  and  purchase  a  lamp  using  a  credit  card,  check  or  money  order:
 
SERVICE  DEPARTMENT
DWIN Electronics, Inc.
710 North Mariposa St., Burbank, CA 91506
Tel: (818) 239 – 1500, Fax: (818) 239 – 1506
Warranty Procedure for Replacement Lamps
To  receive  a  replacement  lamp,  even  under  warranty  claims,  you  must  first 
purchase a replacement lamp from DWIN Electronics. Order forms are avail
-
able on the DWIN website. If the projector lamp failed within 90 days of purchase you are entitled to 
make a warranty claim. To make a claim, you must return the failed lamp to 
DWIN  for  inspection  and  provide  a  copy  of  your  original  receipt.  The  serial 
number on the failed lamp must match the serial number on file with DWIN 
and you will receive a refund of your purchase price, either as a credit to your 
credit card bill or as a check. Credits or checks will be issued within 30-days 
from when the lamp was received for inspection.