Dukane Imagepro 8038 User Guide

							 20LCD Projector User Guide
Troubleshooting
Power Indicator
The power indicator on the keypad provides you with information about the
condition of the projector.
      Light Status                                  Condition
Lamp is off but live power cord is connected to
the projector.
Projector is in standby mode.
OR
Lamp is off and fan is running.
Projector is cooling down.
Lamp is on and fan is running.
Projector is ready.
Scaling chip is malfunctioning.
RAM is malfunctioning.
I2C bus is malfunctioning.
Lamp is malfunctioning.
Fan is malfunctioning. Blinking
Steady
Two blinks
Three blinks
Four blinks
Five blinks
Six blinks 
						

							 21Image Quality
Problem
Color or text is not being
projected.
Some text or fonts are not
sharp with a computer as
an image source.
Image isn’t centered on the
screen.
Image is out of focus.
Image and menus are
upside down.
Image and menus are
reversed from left to right.
Image appears flat with no
contrast
Image appears washed out
or darkSolution
Adjust the brightness up or down until the text is
visible.
For optimal results, set the computer’s resolu-
tion to 800 x 600. (Refer to your computer user
manual.) But this projector can compress
resolutions up to 1024 x 768.
• Be sure that the projector is at a 90° angle to
the screen.
• Reposition the image. See “Setting Up the
Image Source” on page 13.
• Turn the projection lens to focus the image.
• Make sure that the projection screen is at least
3 ft (.9 m) from the projector.
• Check the projection lens to see if it needs
cleaning.
• If projecting from a ceiling mount, make sure
that Ceiling Projection is selected on the Setup
tab in the Menu.
• If projecting from an upright position, make
sure that Front or Rear projection is selected on
the Setup tab in the Menu.
• If projecting from behind a screen make sure
that Rear Projection is selected on the Setup tab
in the Menu.
• If projecting in front of a screen, make sure that
Front or Ceiling Projection is selected on the
Setup tab in the Menu.
To adjust the contrast:
1.Press Menu and use the Adjust + -buttons to
go to the Adjust tab.
2.Use the Next button to highlight Contrast.
3.Use the Adjust + - buttons to increase or
decrease the contrast.
• Check the projection lens to see if it needs
cleaning.
• To adjust the brightness:
1.Press Menu and use the Adjust + - buttons
to go to the Adjust tab.
2.Use the Next button to highlight Brightness.
3.Use the Adjust + - buttons to increase or
decrease the brightness.Troubleshooting 
						

							 22LCD Projector User Guide
Problem
Image is “noisy” or
streaked.
Image is wider at the
top or bottom of the
screen.
Image is wider at one
side than the other
Projected colors
don’t match the
computer or video
source colors.Solution
• From the Setup tab in the menus, adjust the frequency
and tracking manually to find an optimal setting.
• Try connecting to another computer. The problem
could be with your computer’s video card.
This keystoning effect is caused by the projection angle
not being perpendicular to the screen. For a more
pleasing image result, raise or lower the front legs or
prop up the back of the projector.
Make sure the projector is at a 90 degree angle to the
screen.
Use the Image Manager to select a setting that is more
acceptable.
Important: The Image Manager settings work best if you
select Reset from the Adjust Tab each time before
selecting an Image Manager setting.
If further adjustment is needed, optimize the brightness,
tint, color and contrast from the Adjust tab in the
Menus.Sound
Problem
No sound.
Poor sound quality.
No audio-out port on
the image source.Cause and Solution
• Adjust volume.
• Verify audio / input connections.
• Adjust audio source.
 • Make sure you are connected to the earphone jack on
your laptop or line out jack on your desktop.
•  Make sure the volume setting on your computer is
halfway.
You are not able to connect audio to the projector. 
						

							 23Remote Control
Problem
Projector responds poorly
or not at all to the remote
control.Cause and Solution
• Make sure that the total distance from the
remote to the projector is no more than 32 feet
(10 m).
• Point the remote control at the screen or at the
front of the projector.
• Make sure nothing is blocking the infrared
sensor on the front of the projector.
• Darken the room. The lighting might be
effecting the remote control.
• Replace the remote control batteries.Lamp
Problem
No light is coming from the
lamp.
Lamp shuts off.Cause and  Solution
• Make sure that the power cord is properly
connected to a fully functional AC electric outlet.
The Power light blinks when the power is
connected but the projector is not turned on.
The Power light is a steady green when the
lamp is running.
• Make sure that the power cord is properly
connected to the projector.
• Make sure that you have removed the lens cap
on the projector lens at the front of the
projector.
• Make sure you have pressed the Power button
and the Power light is a steady green.
• Check the projector’s lamp to make sure that it
is securely connected in the lamp module.
• Make sure that the lamp module door is fully
closed.
• Make sure that the cable connectors do not
have any bent pins.
• Replace the lamp.
• A minor power surge may cause the lamp to
shut off. Press the Power button twice to turn off
the projector. (The Power light continues to
blink and the fan continues to run until the
projector cools down.) Wait at least three
minutes, then press the Power button again.
• Replace the lamp module.Troubleshooting 
						

							 24LCD Projector User Guide
  Image Source
Problem
The S-Video image source
does not appear.
Only the start-up screen
appears and not the image
from the image source.
The image source is
connected but a No Signal
message appears.
MFG Mode screen appears
instead of the image.Cause and Solution
Some inexpensive cables are not compatible with
the projector. Be sure to use the cable that came
with your projector.
• Verify that the cables are connected correctly.
See “Connecting the Projector” on page 7.
• Verify that the proper image source is con-
nected and that it is selected on the Setup tab
of the menus.
• Make sure that the image source is turned on.
• Turn off everything and power up again in the
proper order. See “Turning Off the Projector” on
page 15. See “Starting the Presentation” on
page 7.
• Make sure that your laptop’s external video
port is turned on. See the computer manual for
details.
• Verify that the cables are connected correctly.
See “Connecting the Projector” on page 6.
• Verify that the proper image source is con-
nected and that it is selected on the Setup tab
of the menus.
• Make sure there are no bent pins in the
connectors.
• Make sure the image source is turned on.
• Turn off everything and power up again in the
proper order. See “Turning Off the Projector” on
page 15. See “Starting the Presentation” on
page 7.
• Make sure that your laptop’s external video
port is turned on. See the computer manual for
details.
Turn off the projector and wait until the fan stops.
Turn on the projector.
Note: The MFG mode screen appears if you
press the Power button at the same
time that you plug in the power cord.
This mode should only be used by
service technicians. 
						

							 25Safety
These safety precautions include information to prevent personal injury and
damage to the projector.
Safety Definitions
Warning: Statements identify conditions or practices that could result in
personal injury.
Caution: Statements identify conditions or practices that could result in
damage to your equipment.
                 Warning: For information about use of a feature, please refer to
                 this  User Guide.
                Warning: Hot surface. Do not touch.
Projector Safety
                 Warning: To replace the lamp, turn off the power and unplug the
                 power cord. To avoid burns, wait 30 minutes before opening the
                 lamp door. Follow all instructions provided in this User Guide. See
                 “Changing the Lamp Module” on page 17.
                 Warning: When you open the lamp module door, be careful not to
                 touch the hot surfaces inside.
Warning: Please use the power cord provided. Connect the power cord to a
receptacle with a protective safety (earth) ground terminal.
Warning: Don’t look directly into the lens when the lamp is on. Doing so may
cause eye injury.
Warning: Servicing your own projector may expose you to hazards or create
potential hazards. Also, servicing your own projector will void the warranty.
Refer all service to qualified service personnel. See “How and Where to get
help” on page 3.
Warning: In the unlikely event of the bulb rupturing, thoroughly clean the area
behind the projector and discard any food that might have been contaminated
with broken glass.
Warning: Do not loosen or remove any screws other than those on the lamp
module door and the lamp module. Doing so may result in electric shock.
Caution: Don’t set liquids on the projector. Spilled liquids may damage your
projector.
Caution: Don’t put the projector on a hot surface or in direct sunlight.
Caution: Do not drop the projector.Safety 
						

							 26LCD Projector User Guide
Caution: Never operate your projector without the lamp module or lamp
module door. Doing so may damage the projector.
Caution: Proper ventilation is important. Don’t block ventilation openings.
Never operate this projector in an enclosed area. Do not place the projector on
a tablecloth or other soft covering that may block the vents. With ceiling
installations, use approved mounting hardware. Do not put the projector near
heat ducts, air cleaners, transformers or other electrical devices. For perma-
nent installations follow local codes.
Caution: Do not touch the glass portion of the new lamp module with your
hands or allow it to touch other objects as this may damage it and shorten its
operational life.
Caution: Do not drop the lamp module as the glass may shatter.
Battery Safety
• Read and follow all warnings and instructions supplied by the battery
manufacturer.
• Keep batteries away from children.
• Store batteries in their original packaging.
• When inserting batteries, verify that the (+) and (-) terminals are aligned
correctly.
• Replace all batteries of a set at the same time.
• Do not mix new batteries with used ones.
• Do not use batteries of different chemistries, capacities, brands or sizes
together. Leakage could result.
• Do not disassemble, recharge, or short-circuit batteries.
• Do not subject batteries to high temperature or fire.
• Discard used batteries according to all applicable local and national
regulations. 
						

							 27Specifications
Specification
Weight in lbs. (kg)
Dimensions (inches) (WxDxH)
Dimensions (mm) (WxDxH)
Color Palette
Resolution
XGA compression(1024 x 768)
Three 0.9” panel
polysilicone LCD
Projection lamp
Lamp life
User-replaceable lamp
Brightness (ANSI lumens -
based on industry
specification practices)
Contrast ratio (Full On/Off)
Projection Distances/
Image Sizes
Projection Lens
Zoom Factor
Aspect Ratio
Audio (built in)
Video Compatibility –
NTSC/NTSC 4.43
PAL B/D/G/H/I/K/L/N/M
SECAM B/D/G/H/K/L
Computer compatibility
Vertical frequency (Hz)
Horizontal frequency(KHz)
MACINTOSH Compatibility
Audible noise – typicalZoom lens model
8.0(3.64)
12.8 x 10.8 x 3.6 (with lens)
325 x 275 x 92 (with lens)
16.7 million (24 bit)
800 x 600
Yes
Yes
120w UHP, ultra compact
up to 4000 hours
Yes
1000
200:1
0.9 m (2.95 ft)
0.4 m (1.33 ft) to 0.53 m (1.74 ft)
3.66 m (12 ft)
1.68 m (5.5 ft) to 2.19 m(7.17 ft)
10 m (32.8 ft)
4.67 m (15.3ft) to 6.1 m(20 ft)
Manual zoom/focus
1.3x
4:3, 16:9
Stereo, 2 x 2 watts
Yes
VGA/SVGA/XGA/SXGA
56 – 85
30 – 90
Yes
42 measured Fixed lens model
7.5 (3.4)
12.8 x 9.8 x 3.6 (with lens)
325 x 250 x 92 (with lens)
16.7 million (24 bit)
800 x 600
Yes
Yes
120w UHP, ultra compact
up to 4000 hours
Yes
1000
200:1
0.9 m (2.95 ft)
0.57 m (1.875 ft)
3.66 m (12 ft)
2.29 m (7.5 ft)
10 m (32.8 ft)
6.35 m (20.6 ft)
Fixed/manual focus
N/A
4:3, 16:9
Stereo, 2 x 2 watts
Yes
VGA/SVGA/XGA/SXGA
56 – 85
30 – 90
Yes
42 measuredSpecifications 
						

							 28LCD Projector User Guide
Fixed lens model
Yes
Yes
Yes
Yes
100-240
50-60
Yes
195
0-35º C
-20-70º C
10-95%
0 - 10,000 ft
0 - 3,048 m
0 - 40,000 ft
0 - 12,192 mZoom lens model
Yes
Yes
Yes
Yes
100-240
50-60
Yes
195
0-35º C
-20-70º C
10-95%
0 - 10,000 ft
0 - 3,048 m
0 - 40,000 ft
0 - 12,192 mSpecification
Connections on projector
Analog RGB (15 Pin HD)
Composite video (RCA)
Stereo Audio (1/8” mini-plug)
S-video
Power Supply
Voltage (AC RMS)
Frequency (Hz)
Auto Sense
Typical Power Consumption (watts)
Operating Temperature Range
Storage Temperature Range
Humidity Range (relative)
Altitude (operating)
Altitude (storage) 
						

							 29