Dell St2010 Users Guide

							Tilt  
With the built - in pedestal, you can tilt the monitor for the most comfortable viewing angle.  
      
   
Back to Contents Page    NOTE:  The stand is detached and extended when the monitor is shipped from the factory.  
						

							Back to Contents Page   
Setting Up Your Monitor   
 
- BLK Flat Panel Monitor   
Setting the display resolution to 1600x900 (maximum )  
For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1600x 9000 pixels by performing the 
following steps:  
1. Right - click on the desktop and click  Properties .  
2. Select the  Settings  tab.  
3. Move the slider - bar to the right by pressing and holding left - mouse button and adjust the screen resolution to  1600 X900 .  
4. Click  OK .  
    If you do not see  1600 X900  as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the 
computer system you are using, and follow the provided directions:  
1:   
2:   
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							ST2010 - BLK  
Information in this document is subject to change without notice.  
2009  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text:  Dell  and the  DELL  logo are trademarks of Dell Inc;   Microsoft and Windows  are either trademarks or registered trademarks of 
Microsoft Corporation in the United States and/or other countries.  ENERGY STAR  is a registered trademark of the U.S. Environmental Protection Agency. As an 
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. 
disclaims any proprietary interest in trademarks and trade names other than its own.  
Model  ST2010b  
 
June 2009  Rev. A00  User Guide  
 
Setting the display resolution to 1600x900(maximum)   
     
						

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Setting Up the Monitor   
- BLK Flat Panel Monitor Users Guide  
   Attaching the Base  
   Connecting the Monitor  
   Attaching the Soundbar (optional)  
   Removing the Stand    
Attaching the Base  
 
   
Connecting Your Monitor  
   
Connecting the blue VGA cable  
 NOTE:  The base is detached when the monitor is shipped from the factory.
After placing the monitor panel on soft cloth or cushion, complete the following steps to attach the base.
1. Place the monitor on a stable flat table.
2. Fit the groove on the base onto the riser of the monitor.
3. Push the hook to lock the stand base.
 CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
CAUTION:  The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.  
						

							To connect your monitor to the computer:  
1. Turn off your computer and disconnect the power cable.   
2. Connect the blue (analog VGAyfGLVSOD\FRQQHFWRUFDEOHWRWKHFRUUHVSRQGLQJYLGHRSRUWRQWKHEDFNRI\RXUFRPSXWHU   
3. Turn on your monitor and computer.  If your monitor displays an image, installation is complete. If it does not display an image, see  Troubleshooting your 
monitor .    
Attaching the Soundbar    
 
   
Removing the Base   
 
   
   
Back to Contents Page  
    NOTICE:  Do not use with any device other than the Dell Soundbar. 
1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
2.  Slide the Soundbar to the left until it snaps into place.
3.  Connect the  S oundbar with the DC power connector.
4.  Insert the mini stereo plug from the back of the Soundbar into the computers audio output jack.
NOTE:   To prevent scratches on the LCD screen while removing the stand,   ensure that the monitor is placed on a soft, clean surface.  
After placing the monitor panel on soft cloth or cushion, complete the following steps to remove the base.
1. Press the hook to loosen the base from the riser.
2. Detach the base away from the monitor hinge.  
						

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Troubleshooting  
 
- BLK Flat Panel Monitor   
   Self - Test  
   Built - in Diagnostics  
   Common Problems  
   Product Specific Problems  
   Dell Soundbar Problems  
Self - Test  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital and the Analog (blue connector) cables 
from the back of computer.   
3. Turn on the monitor. 
        
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning 
properly.  
Built - in Diagnostics  
Your monitor has a built - in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or 
with your computer and video card.  
 
To run the built - in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).   
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self - test mode.   
3. Press and hold the   first   and  fourth  buttons on the side of monitor, simultaneously for 2 seconds. A gray screen appears.   
4. Carefully inspect the screen for abnormalities.   
5. Press the  fourth  button on the side of monitor again. The color of the screen changes to red.   
6. Inspect the display for any abnormalities.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously 
scroll through the screen. 
   
NOTE:  You can run the built - in diagnostics only when the video cable is unplugged and the monitor is in  self - test mode .  
						

							7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.   
The test is complete when the white screen appears. To exit, press the  fourth  button again.    
If you do not detect any screen abnormalities upon using the built - in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions.   
Common Symptoms   What You Experience   Possible Solutions  
No Video/Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly 
connected and secure.  
l Verify that the power outlet is functioning properly using any other electrical equipment.  
l Ensure that the power button is depressed fully .    
No Video/Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD.  
l Perform monitor self - test feature check.  
l Check for bent or broken pins in the video cable connector.    
l Run the built - in diagnostics.   
Poor Focus Picture is fuzzy, blurry, or 
ghosting l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Eliminate video extension cables.  
l R eset the monitor to Factory Settings.  
l Change the video resolution to the correct aspect ration (16:9).  
Shaky/Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD.  
l Adjust the Phase and  Pixel Clock controls via OSD.  
l R eset the monitor to Factory Settings.  
l Check environmental factors.  
l Relocate the monitor and test in another room.    
Missing Pixels LCD screen has spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
l Run the built - in diagnostics.   
Stuck - on Pixels LCD screen has bright spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
l Run the built - in diagnostics.   
Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.    
Geometric Distortion Screen not centered correctly l Reset the  monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.  
NOTE:  When using HDMI, the positioning adjustments are not available.    
Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.    
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check and determine if these lines are also in self - test 
mode.  
l Check for bent or broken pins in the video cable connector.    
l Run the built - in diagnostics.   
NOTE:  When using HDMI, the Pixel Clock and Phase adjustments are not available.    
Synchronization Problems Screen is scrambled or appears 
torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check to determine if the scrambled screen appears in 
self - test mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer  in the  safe mode .    
Safety Related Issues Visible signs of smoke or 
sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor malfunctions on & off l Ensure that the video cable connecting the monitor to the computer is connected 
properly and is secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor self - test feature check to determine if the intermittent problem occurs in 
self - test mode.    
Missing Color Picture missing color l Perform monitor self - test feature check.  
l Ensure that the video cable connecting the monitor to the computer is connected 
properly and is secure.  
l Check for bent or broken pins in the video cable connector.  
Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video 
depending on the application.   
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color 
Settings OSD if the Color Management is turned off.  
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
l Run the built - in diagnostics.     
						

							   
Product Specific Problems  
   
   
 Problems  
Back to Contents Page  Image retention from a static 
image left on the monitor for a 
long period of time Faint shadow from the static 
image displayed appears on 
the screen l Use the Power Management feature to turn off the monitor at all times when not in use  
(for more information, see  Power Management Modes ).  
l Alternatively, use a dynamically changing screensaver.    
Specific Symptoms What You Experience Possible Solutions
Screen image is too small Image is centered on screen, 
but does not fill entire viewing 
area l Check the Scaling Ratio setting in Image Setting OSD  
l R eset the monitor to Factory Settings .  
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the 
screen l Turn off the monitor, unplug the power cord, and then plug back and turn on the 
monitor .   
No Input Signal when user 
controls are pressed No picture, the LED light is 
white. When you press any 
one of the four buttons on the 
side,   the message No VGA 
cable , or No HDMI Cable 
appears   l Check the signal source. Ensure the Computer is not in the power saving mode by 
moving the mouse or pressing any key on the keyboard.    
l Check whether the signal cable is plugged in properly. Re - plug the signal cable if 
necessary.    
l Reset the computer or video player.    
The picture does not fill the 
entire screen. The picture cannot fill the 
height or width of the screen l Due to different video formats (aspect ratio) of DVDs, the monitor may not show the full 
screen.   
l Run the built - in diagnostics.   
NOTE:  When choosing HDMI,  Auto Adjust  function is not available.
Common Symptoms   What You Experience   Possible Solutions  
No Sound No power to Soundbar  -  the 
power indicator is off  l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if 
the power indicator (green LED) on the front of the Soundbar is illuminated.   
l Confirm that the power cable from the Soundbar is plugged into the adaptor.   
No Sound Soundbar has power  -  power 
indicator is on l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.   
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e.portable CD player).   
Distorted Sound Computers sound card is used 
as the audio source l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume 
setting.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).   
Distorted Sound Other audio source is used l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio 
source.   
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume 
setting.   
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of 
Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card 
or audio source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume 
setting.   
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).