Dell P190s Users Guide

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/setup.htm[7/8/2011 4:49:17 PM]
1.  Plug the power cables  for your  computer  and  monitor into a  nearby outlet.2 .  Turn on the monitor and  the computer.
If  your  monitor displays  an image,  installation is complete.  If  it  does  not display  an image,  see  Solving  Problems.
Organizing Your Cables
 
After attaching  all necessary  cables to  your  monitor and  computer  (see Connecting  Your  Monitor), use the cable  management slot to organize all cables as shown above.
Attaching the Soundbar (Optional)
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/setup.htm[7/8/2011 4:49:17 PM]
1.Working from  the rear of the monitor,  attach the Soundbar by aligning  the two slots with the two tabs along the bottom  rear of the monitor.
2. Slide the Soundbar to  the left  until it  snaps into place.
3.
 Connect the S oundbar with 

the DC power connector.
4. Insert the mini stereo plug from  the rear of the Soundbar into the computers audio output jack.
CAUTION:  Do  not  use with any  device  other  than the Dell  Soundbar
Removing the Stand
After placing the monitor panel on a  soft cloth  or cushion,  press  and  hold the stand  removal button, and  then  remove the stand.
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/setup.htm[7/8/2011 4:49:17 PM]
NOTE: To prevent  scratches on the LCD  screen while  removing the stand, ensure that  the monitor is placed on a  clean surface.
NOTE:  This is applicable  for a  monitor with a  stand. When  the OptiPlex™ USFF 780/Optiplex™  SFF 980 AIO Stand  is bought, please refer to  the respective AIO
stand
  setup  guide for set  up  instructions.
 
 
Back to  Contents Page
 
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/solve.htm[7/8/2011 4:49:32 PM]
Back to  Contents Page
 
Solving Problems
Dell™ P170S/P190S Flat Panel Monitor  Users Guide
  Self-Test
  Built -in Diagnostics
  Common Problems
  Product-Specific  Problems
  USB  Problems
  Troubleshooting the  Dell™ Soundbar (Optional) 
 
 
WARNING: Before  you begin  any  of  the procedures in this  section, follow the  Safety Instructions.
Self-Test
Your  monitor provides  a  self-test feature  that  allows  you to  check  whether  your  monitor is functioning properly. If  your  monitor and  computer  are properly  connected but the
monitor screen remains  dark,  run  the monitor self-test by performing the following steps:
1.  Turn off both  your  computer  and  the monitor.
2 .  Unplug  the video  cable  from  the back  of the computer. To ensure proper Self-Test operation, remove the Analog  (blue connector) cables from  the back  of computer.
3 .  Turn on the monitor.
The  floating  Dell™ - Self Test Feature Check dialog  box should appear on-screen (against  a  black  background)  if the monitor cannot sense a  video  signal  and  is working
correctly. While  in self-test mode, the power LED remains  green. Also, depending upon the selected input,  one  of the dialogs  shown below  will continuously scroll through
the screen.
or
or
4 .  This box also  appears during normal  system  operation  if the video  cable  becomes  disconnected or damaged.
5 .  Turn off your  monitor and  reconnect  the video  cable; then  turn  on both  your  computer  and  the monitor.
If  your  monitor screen remains  blank after you use the previous  procedure, check  your  video  controller  and  computer  system; your  monitor is functioning properly.
Built-in Diagnostics
Your  monitor has  a  built -in diagnostic tool that  helps you determine  if the screen abnormality you are experiencing is an inherent  problem with your  monitor,  or with your
computer  and  video  card.
NOTE:  You  can  run  the built -in diagnostics  only  when  the video  cable  is unplugged  and  the monitor is in  self-test mode.
To run  the built -in diagnostics: 1.  Ensure  that  the screen is clean (no  dust  particles on the surface of the screen).
2 .  Unplug  the video  cable(s) from  the back  of the computer  or monitor.  The  monitor then  goes  into the self-test mode.
3 .  On  the front panel,  press  and  hold the Menu (button  2)  and  + (button  4)  keys on the front panel,  simultaneously  for 2 seconds. A  gray screen appears.
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/solve.htm[7/8/2011 4:49:32 PM]
4.  Carefully  inspect the screen for abnormalities.
5 .  Press  the  + (button  4)  key  on the front panel again.  The  color  of the screen changes to  red.
6 .  Inspect the display  for any abnormalities.
7 .  Repeat  steps 5 and  6 to  inspect the display  in green, blue, and  white colored screens.
The  test is complete  when  the white screen appears.  To exit, press  the  + (button  4) again.  
If  you do not detect any screen abnormalities upon using  the built -in diagnostic tool, the monitor is functioning properly. Check the video  card  and  computer.
OSD Warning  Messages
For  OSD-related  issues,  see OSD Warning  Messages.
Common Problems
The  following table contains  general information  about  common monitor problems that  you might encounter and  the possible solutions.
Common  Symptoms What You Experience Possible Solutions
No  Video/Power LED off No  picture Ensure  that  the video  cable  connecting  the monitor and  the computer  is properly  connected and
secure.
Verify  that  the power outlet is functioning properly  using  any other electrical equipment.
Ensure  that  the power button is depressed fully.
Ensure  that  the correct input source is selected via the  Input Source Select button.
No  Video/Power LED on No  picture or no brightness Increase brightness & contrast  controls via OSD.
Perform monitor Self Test Feature Check.
Check for bent or broken pins in the video  cable  connector.
Run the built -in diagnostics.
Poor Focus Picture  is fuzzy, blurry,  or ghosting Perform Auto Adjust  via OSD.
Adjust  the Phase and  Pixel  Clock  controls via OSD.
Eliminate video  extension  cables.
Reset the monitor to  Factory Settings.
Shaky/Jittery  Video Wavy  picture or fine  movement Perform Auto Adjust  via OSD.
Adjust  the Phase and  Pixel  Clock  controls via OSD.
Reset the monitor to  Factory Settings.
Check environmental factors.
Relocate the monitor and  test in another room.
Missing  Pixels LCD  screen has  spots Cycle  power on-off.
Pixel  that  is permanently  off is a  natural defect that  can  occur in LCD  technology.
Run the built -in diagnostics.
Stuck-on Pixels LCD  screen has  bright spots Cycle  power on-off.
Pixel  that  is permanently  off is a  natural defect that  can  occur in LCD  technology.
Run the built -in diagnostics.
Brightness Problems Picture  too  dim or too  bright Reset the monitor to  Factory Settings.
Auto Adjust  via OSD.
Adjust  brightness & contrast  controls via OSD.
Geometric Distortion Screen not centered correctly Reset the monitor to  Factory Settings.
Auto Adjust  via OSD.
Adjust  brightness & contrast  controls via OSD.
Horizontal/Vertical Lines Screen has  one  or more  lines Reset the monitor to  Factory Settings.
Perform Auto Adjust  via OSD.
Adjust  Phase and  Pixel  Clock  controls via OSD.
Perform monitor Self Test Feature Check and  determine  if these lines are also  in self-test mode.
Check for bent or broken pins in the video  cable  connector.
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/solve.htm[7/8/2011 4:49:32 PM]
Synchronization ProblemsScreen is scrambled or appears torn Reset the monitor to  Factory Settings.
Perform Auto Adjust  via OSD.
Adjust  Phase and  Pixel  Clock  controls via OSD.
Perform monitor Self Test Feature Check to  determine  if scrambled screen appears in self-test mode.
Check for bent or broken pins in the video  cable  connector.
Restart the computer  in the safe mode.
Safety Related  Issues Visible signs of smoke or sparks Do not perform  any troubleshooting  steps.
Contact  Dell immediately.
Intermittent Problems Monitor turns  on & off Ensure  that  the video  cable  connecting  the monitor to  the computer  is connected properly  and  is
secure.
Reset the monitor to  Factory Settings.
Perform monitor Self Test Feature Check to  determine  if the intermittent problem occurs in self-test
mode.
Missing  Color Picture  lacks  color Perform monitor Self Test Feature Check.
Ensure  that  the video  cable  connecting  the monitor to  the computer  is connected properly  and  is
secure.
Check for bent or broken pins in the video  cable  connector.
Wrong  Color Picture  color  is not good Change the color  to  User Preset
Adjust  R/G/B value  of User Preset
Image retention  from  a  static Faint shadow from  the static image Use  the Power Management feature  to  turn  off the monitor at all times  when  not in use (for  more
image left  on the monitor for a displayed appears on the screen information, see 
Power Management Modes ).
long period of time Alternatively,  use a  dynamically changing screensaver.
 
 
Product-Specific Problems
SPECIFIC SYMPTOMS WHAT  YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too  small Image is centered on screen, but Perform monitor reset on Factory  Reset
does  not fill  entire  viewing area
Cannot adjust  the monitor with OSD does  not appear on the Turn the monitor off and  unplug  the power cord  and  then  plug back  and  power on
the buttons on the front panel screen
No  Input Signal  when  user No  picture, the LED light  is green. Check the signal  source.  Ensure  that  the computer  is not in power saving by moving the mouse or
controls pressed When  press  +,  - or Menu pressing any key  on the keyboard.
key, the message   No  input Check whether  the signal  cable  is plugged in and  seated properly.   Re-plug the signal  cable  if
signal   will appear. necessary.
Re-boot the computer  or video  player.
The  monitor will not fill  the entire The  picture does  not fill  the height Due to  the non-standard  formats of DVDs,  the monitor may not show the full screen pictures.
screen. or width of the screen.
USB Problems
Specific  Symptoms What You Experience Possible Solutions
USB  interface is not working USB  peripherals  are not working. Check that  your  monitor is turned ON.
Reconnect  the upstream  cable  to  your  computer.
Reconnect  the USB  peripherals  (downstream connector).
Switch off and  then  turn  on the monitor again.
High  Speed USB  2.0 interface is High  Speed USB  2.0 peripherals  working slowly  or not Check that  your  computer  is USB  2.0 capable.
slow at all. Verify  USB  2.0 source on your  computer.
Reconnect  the upstream  cable  to  your  computer.
Reconnect  the USB  peripherals  (downstream connector).
 
Troubleshooting the Dell™ Soundbar (Optional)
COMMON SYMPTOMS WHAT  YOU EXPERIENCE POSSIBLE SOLUTIONS
No  Sound Soundbar has  power - power Plug the audio line -in cable  into the computers audio out jack.
indicator  is on. Set  all Windows volume  controls to  their maximum.
Play some  audio content  on the computer  (i.e., audio CD, or MP3).
Turn the Power/Volume  knob on the Soundbar clockwise to  a  higher  volume  setting.
Clean and  reseat the audio line -in plug.
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/solve.htm[7/8/2011 4:49:32 PM]
Test the Soundbar using  another audio source (i.e., portable CD player).
Distorted  Sound Computers sound  card  is used as Clear  any obstructions between  the Soundbar and  the user.
the audio source. Confirm that  the audio line -in plug is completely inserted into the jack of the sound  card.
Set  all Windows volume  controls to  their midpoints.
Decrease the volume  of the audio application.
Turn the Power/Volume  knob on the Soundbar counter-clockwise to  a  lower volume  setting.
Clean and  reseat the audio line -in plug.
Troubleshoot the computers sound  card.
Test the Soundbar using  another audio source (i.e., portable CD player).
Distorted  Sound Other  audio source is used. Clear  any obstructions between  the Soundbar and  the user.
Confirm that  the audio line -in plug is completely inserted into the jack of the audio source.
Decrease the volume  of the audio source.
Turn the Power/Volume  knob on the Soundbar counter-clockwise to  a  lower volume  setting.
Clean and  reseat the audio line -in plug.
Unbalanced  Sound  Output Sound  from  only  one  side  of Clear  any obstructions between  the Soundbar and  the user.
Soundbar Confirm that  the audio line -in plug is completely inserted into the jack of the sound  card  or audio
source.
Set  all Windows audio balance  controls (L -R) to  their midpoints.
Clean and  reseat the audio line -in plug.
Troubleshoot the computers sound  card.
Test the Soundbar using  another audio source (i.e., portable CD player).
Low Volume Volume  is too  low Clear  any obstructions between  the Soundbar and  the user.
Turn the Power/Volume  knob on the Soundbar clockwise to  the maximum  volume  setting.
Set  all Windows volume  controls to  their maximum.
Increase the volume  of the audio application.
Test the Soundbar using  another audio source (i.e., portable CD player).
 
 
Back to  Contents Page
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/about.htm[7/8/2011 4:49:51 PM]
Back to  Contents Page
 
About Your Monitor 
Dell™ P170S/P190S Flat Panel Monitor  Users Guide
  Package Contents
  Product Features
  Identifying  Parts and  Controls
  Monitor Specifications
  Plug and  Play Capability
  LCD  Monitor Quality & Pixel  Policy
  Maintenance  Guidelines
Package Contents
Your  monitor ships with the components  shown below.  Ensure  that  you have  received all the components  and   contact  Dell if something  is missing.
NOTE: Some  items  may be optional  and  may not ship with your  Monitor. Some  features or media may not be available  in certain  countries.
NOTE:  Stand 
 and  cables are not included, when  purchased  with OptiPlex™ USFF 780/OptiPlex™ SFF 980 AIO Stands.
NOTE:  To 
 set  up  with the respective AIO stand, please refer to  the respective stand  setup  guide for setup  instructions.
Monitor with stand
Power Cable
 
VGA Cable
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/about.htm[7/8/2011 4:49:51 PM]
 
DVI Cable
USB  upstream  cable
Drivers  and  Documentation mediaQuick Setup  GuideSafety Information
 
Product Features
The  P170S/P190S   flat panel display  has  an active matrix, thin -film transistor (TFT), and  liquid crystal display  (LCD). The  monitor features include:
■  P170S:  17 -inch (432  mm) viewable area display  (measured  diagonally).  1280 x  1024 resolution, plus full-screen support for lower resolutions.
■  P190S:  19 -inch (481.9  mm) viewable area display  (measured  diagonally).  1280 x  1024 resolution, plus full-screen support for lower resolutions.
■  Wide viewing angle to  allow viewing from  a  sitting  or standing position, or while  moving from  side  to  side.
■  Tilt,  swivel,  vertical  extension  and  rotate  adjustment capabilities.
 
■ Removable stand  and  Video Electronics

 Standards  Association (VESA)
® 100 mm  mounting  holes for flexible mounting  solutions.
■  Plug and  play  capability  if supported by your  system.
■  On -Screen Display (OSD) adjustments for ease of set -up  and  screen optimization.
■  Software and  documentation CD which includes an information  file (INF),  Image Color  Matching  File (ICM), and  product documentation.
■  Energy  Saver feature  for Energy  Star  compliance.
■  Security lock slot.
■  EPEAT  Gold  Rating.
■  Halogen  Reduced.
■  Asset Management.
Identifying Parts and Features
Front View
 
						

							Dell P170S/P190S Flat Panel Monitor Users Guide
file:///S|/SSA_Proposal/P170S_P190S/UG/about.htm[7/8/2011 4:49:51 PM]
Front  ViewFront  panel  controls
 
Label Description
1 Video input select
2 OSD menu  / select button
3 Brightness & Contrast  / Down (-) button
4 Auto-Adjust  / Up  (+) button
5 Power button (with power light  indicator)
 
Back View
Back  view                                                                      
Label Description/Use
1 VESA  mounting  holes (100mm)
(behind  attached  VESA  Plate) Use  to  mount the monitor.
2 Barcode serial  number label Refer to  this label if you need  to  contact  Dell for technical  support.
3 Security lock slot Use  a  security lock with the slot to  help secure your  monitor.
4 Dell Soundbar mounting  brackets Attach the optional  Dell Soundbar.
5 Regulatory  rating label Lists  the regulatory  approvals.
6 Stand  removal button Press  to  release  the stand.
7 Cable management slot Help organize cables by placing them  through the slot.
Side View